Holiday Inn Vancouver Centre

This hotel was clean, new, had great food and was close to everything. It was very surprising for a Holiday Inn and better than many hotels I have been staying in recently.

Genuine Hotels.com guest review

The room was nice.. Small but clean well organized and quiet. I booked here because of the pool and gym. I arrived late evening and just had time for a workout and swim. When I got down to the pool there was a crowd in it, drinking, yelling, running around. I decided to go to the gym first but the noise was so loud that down a hall and through another […] door that I knew I wasn't going to be able to relax. I called the front desk. The manager was on his way and other than telling them not to drink, did nothing. I came back 20 minutes later and then same behavior was continuing. I called the front desk again and the front desk clerk told me I could get up at 5 am if I wanted a quiet swim. Then in the morning I was woken up by the maid walking in, thankfully I woke up when I heard the card unlock the door and before the door was open. You can put all the nice things into a Hotel but it is the service that decides if I return. I have no interest in dealing with this kind of service again. I was over in Vancouver for a medical appointment, so being rested and relaxed was important to me Read more

Genuine Hotels.com guest review

We toured the Van Dusen Frestival of Lights and it was a great location and the hotel staff were very friendly and informative.

Genuine Hotels.com guest review

Adequate hotel if you need one in this location. Staff was above average. Hotel near many restaraunts and had a good quality breakfast.

Genuine Expedia guest review

The hotel was entirely sold out the night I stayed there. The breakfast bar was a little underserviced (only one person filling coffee and collecting checks. Room was clean. Bed comfortable. Decore modern. Staff polite. At one point I called the front desk wondering where I might find a vending machine so I could buy a couple bottles of water. The desk […] sent up 3 bottles free of charge in less than 3 minutes. Only thing that would have made the stay better would be a hot tub or a city view. Honestly I'd rather have clean and polite over city view or hot tub. Overall nice place considering price I paid. Read more

Genuine Expedia guest review

Great location for restaurants, nice updated rooms.

Genuine Expedia guest review

This was a very nice hotel for the price and a Holiday Inn. The rooms were clean and kept nice by the staff. There was an issue with the parking garage elevator, so I asked for the $17/day fee be waived and they agreed to do so.

Genuine Expedia guest review

Breakfast comparable to that which was included with the hotel cost of every other of the 6 hotels we stayed at during this trip cost $12.95/person!! No refrigerator or microwave in the room - frig was included in every other hotel and usually microwave, as well. Front desk staff very courteous and very helpful. Not including breakfast was very dis […] appointing! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very clean and well maintained. Bed was very comfortable. Housecleaning staff VERY helpful and thorough. Staff at the front desk somewhat aloof and unfriendly, but fine otherwise. Locations is convenient. We had a good experience.

Genuine Expedia guest review

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Genuine Hotels.com guest review

was pleasantly surprised with updated hotel from entering lobby to having two meals in restaurant, both dinner & breakfast,room was lovely, great view from the 16th floor,only negative was location, nothing interesting close by & streets were filthy,but still ok for a one night stay.

Genuine Hotels.com guest review

Noisy due to renovation work during the day. Very accommodating personnel. Nice room. If you would like guests to conserve on towel usage, install more towel bars!

Genuine Hotels.com guest review

While there is still some exterior renovation going on, my room was on an upper floor and so I wasn't bothered at all. The interior renovations are well done, and the rooms are serene and well-appointed.

Genuine Expedia guest review

The hotel was under renovations of which I knew beforehand. My room was very modern and comfortable. The restaurant food was very good and I would eat there even if I was not staying at the hotel. I will be back next month.

Genuine Expedia guest review

1) we found out that the hotel was going through renovations and called the number for the hotel and spoke to someone at Holiday Inn who did say the pool was open. When we arrived it was not. Very disappointing to us and the kids for our mini-vacation. 2) neither the web-site or reservations lady mentioned that all ameneties were not operational: no […] room service or no in-hotel restaurants. even the guest services book in the room did not say so. we had to ask and found out that no room service, kitchen was closed and restauruants were under renovation also. 3) hotel is concerned with security; apparent by the "safety card" in the hotel room saying not to open a door if someone knocks. The hotel even posted a B&W print out alerting hotel guests to the suspicious person in the parking... but there is absolutly no security between the parking garage which was open to the public and the 11th floor that we stayed on. It did not feel like a safe hotel knowing anyone from the street could get to our "front door" at any time. 4) poor quality cable TV (grainy pre-digital channels), basic cable channel selection and no options for on-demand ordering of movies - is very disappointing. Get with the 21st century & actually use the new LG TV for high def. or don't bother upgrading the rooms. 5) who thought its good to put the light switch for bathroom outside the room and no fan to move steamy air - this is a new renovation? The shower head is WAY too low, even for 5ft6" me. Read more

Genuine Expedia guest review

After I checked out, I was advised about my camera charges and a skirt was left in the room from the cleaning lady. That was so helpful !!!

Genuine Hotels.com guest review

Had a interesting/good stay. Thanks to the clerk cleaning the room for the instruction of how the coffee maker worked. Unfortunately our rental auto was towed from the front street area (on Broadway West-it was our fault that we didn't heed the traffic signs and words shared with us by the front desk to pay for the hotel fee parking; we had to pay the […] tow cost before we returned home. The pool was excellent swimming and when we return we will consider staying with you again for that reason. Thanks for storing our bags while we were at the Stanley Park Aquatic Center. We liked the service at the desk and are somewhat curious about how our stay would have been had there not been renovations going on. The food at the buffet might have been more substantial; I was pretty hungry to start the day at 10:30 AM and usually drink a lot of juice to begin a day. Taxis congregated in front of the hotel nicely to make travel easy (Was there really a need for a rental car in our short stay?) Read more

Genuine Hotels.com guest review

It's undergoing a renovation. I didn't see or hear anything aside from the padded interior of the elevator. The room we stayed looked like it was renovated but many of the old features remained, such as the old HVAC unit which is very loud, and the old sink/vanity in the bathroom with lots of crack in the sink. The bedding looks new so that's always […] a good sign. TV is super old and the remote didn't work well even after the hotel tech brought us new batteries. The main plus side is the location. It's near London Drugs and Whole Foods. If you forget to bring anything, it's no big deal. There are way too many Asian restaurants in the Vancouver metro area, however, there are a few non-Asian choices near the hotel. Not cheap but great alternative to the usual. It's near public transportation although we drove the whole time. I think the location averages out the downside of the interior of this hotel. Read more

Genuine Expedia guest review

The room was clean but had no mini refrigerator or microwave oven. They also did not provide free parking even though the building itself has a huge parking garage. On our last day the cleaning staff did not provide us with the usual complimentary soap or shampoo. We had to ask for this at reception.

Genuine Expedia guest review

We where in Vancouver for medical reasons and found the location perfect

Genuine Hotels.com guest review

We chose this hotel for a 2 night stop over before travelling to Vancouver Island. The location was excellent as only a 20 min taxi ride from the airport. Close to plenty of restaurants, bus and train stops also very close. The receptionist was extremely helpful and advised we take the sky train back to the airport as it is so cheap and convenient. […] Excellent buffet breakfast in the hotel and good value for money. Nice comfy bed and pillows! Would defintaely stay there again. Read more

Genuine Hotels.com guest review

The hotel was undergoing major renovations. Our original room was the only usable room on the floor and smelled heavily of smoke. The hotel did honor our request to another room on another floor but tried their best to talk us out of it. The second room had a nice view of the city in the distance but the room itself was nothing outstanding. The location […] was not convenient for much of anything. You needed to drive or take a taxi. I also thought that the parking fee should be waived for overnight hotel guests. I would not recommend the hotel for your stay in Vancouver. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

There were 4 of us girls staying for the BMO Marathon on Sunday May 5th we came down May4 and was pleasantly greeted by the front desk. We were pleasantly surprised with a complimentary up grade of our room to a fully renovated room with fridge and balcony and pull out hide a bed. We were offered late check out which gave us all enough time to shower […] after our race then next day, and were stocked with plenty of towels. We had an incredible view of false creek. I will definitely be staying here again as the staff was accommodating, the rooms were very nice and clean/comfortable, and the location was perfect..only a couple blocks to the Canada Line and plenty of shopping and food right at your door. Read more

Genuine Hotels.com guest review

My last stay here was less than I would have liked so I was disappointed when I realized I had booked myself back in. I said as much to the desk clerk. After a key problem I got settled and the staff and hotel lived up to the stay I expect at a quality chain. The dining room is great for breakfast but get out and enjoy all the wonderful restaurants […] in the neighborhood. Read more

Genuine Hotels.com guest review

We needed to be close to Vancouver General Hospital.The hotel is within walking distance. The staff was very accommodating and our stay was very pleasant.

Genuine Hotels.com guest review

It was wonderful stay. We just wish we know more about the room, they didn't have any fan in the bathroom and no fridge.

Genuine Hotels.com guest review

The location is great being 2 blocks from the SkyTrain and on the same line which runs from the airport. The pool is beautiful. I was upgraded to a room that was newly renovated and it was gorgeous.

Genuine Expedia guest review

The hotel was a nice place to stay. Although I have stayed at other Holiday Inn's that were nicer.

Genuine Expedia guest review

We were very pleased with the location, service, quietness and cleanliness of this hotel, as well as the good food at the asian restaurant next door. My only issue was the poor coffee maker, it could have been better and I would have preferred real glasses and cups rather than disposable ones.

Genuine Hotels.com guest review

Very poor reception, we were kept waiting far too long. Only one staff at counter even though there was someone behind in the office. I may not return just because of it. Why is it all these hotel have such poor tv reception, blurred tv's and poor colour, its not the 1950's.

Genuine Expedia guest review

Parking is overpriced. Found the bed a little hard.

Genuine Expedia guest review

the room was fine but if u want a fridge that is $20 if you need to park a car that is $17/per day if you want anything other than basic cable (no movies) there is a charge

Genuine Expedia guest review

Nice hotel, friendly staff, clean rooms and great location. A little noise from the hospital but not too bad. Lots of places to eat out around. I would recommend.

Genuine Hotels.com guest review

Beautiful remodelled room with nice furiture. Nice restaurant with reasonable prices. Good parking access

Genuine Expedia guest review

convenient location for medical appointments. Easy access to skytrain for travel to Vancouver entertainment district and to the airport. Excellent dining room at the hotel.

Genuine Hotels.com guest review

Excellent location, skytrain is a few blocks a way and a taxi downtown to the stadium cost us only $10!

Genuine Hotels.com guest review

Great location. Attending six professional days of lectures and in-services within the hotel. Was very happy with the conference rooms provided. Also stayed at the hotel and found it to be everyhing I needed as well. Friendly staff with excellent service. Thank you again.

Genuine Expedia guest review

The convenient central location is the best thing about this hotel. The only actual complaints I have is the lumpy substandard pillows and the mediocre mattress, and also there was NO frig, which I would often use for snacks & leftover restaurant meals.

Genuine Expedia guest review

Reliable and convenient accomodation. Very pleasant staff.

Genuine Expedia guest review

Very nice hotel. Newly renovated rooms. Good location. Walking distance to harbour Granville Island.

Genuine Hotels.com guest review

Very nice hotel. Newly renovated rooms. Good location. Walking distance to harbour Granville Island.

Genuine Hotels.com guest review

Best hotel stay in a long time! Fast friendly and efficient check in. Was upgraded to a beautiful delux room with an amazing view. No charge late checkout.... I will be be back!

Genuine Expedia guest review

I enjoyed my stay at the Holliday Inn it was close to where I had to go for my appointment. And close to transportation and various other amenities.

Genuine Expedia guest review

Upgraded to room with fridge and balcony...great view. The bathroom door and balcony door in poor repair but room seemed immaculate otherwise. Quick, friendly service.

Genuine Hotels.com guest review

I was really coomfortable , serice was great

Genuine Hotels.com guest review

I was really coomfortable , serice was great

Genuine Hotels.com guest review

We enjoyed our stay here very much. Would stay here again.

Genuine Expedia guest review

It was better than expected. Rooms recently renovated were nice.

Genuine Expedia guest review