Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Essence - Located off the main lobby, this upscale yet casual venue is open Monday - Friday from early morning until mid-afternoon, and on weekends from early morning until mid-day. The contemporary menu features regional specialties as well as traditional American fare such as burgers, sandwiches, and fish.
The Keg Steakhouse & Bar - Fun and casual atmosphere. Open daily from late morning until late night.
Starbucks Coffee Shop - Convenient lobby location. Features beverages, pastries, and light fare. Open daily from early morning until mid-evening.
24-hour room service is also available.
The hotel has a rooftop fitness center with views of Bow River and Eau Claire Market. There is an 18 by 42-foot pool. The fitness room has weight-training equipment, elliptical machines, stair machines, treadmills, stationary bicycles, cross-trainers, and free weights. Three times weekly, guests may also join the Running Concierge on an early-morning, three-mile run.
Paths along the Bow River in Prince's Island Park, a block from the hotel, are popular for walking, running, biking, and in-line skating. A YMCA is located within a block of the hotel.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Everything Was Broken"
1. Ice Maker on my floor (supposedly the SPG Gold florr) - Broken 2. Shower in my room - Broken (the switch from faucet to shower was stuck) 3. TV /PPV - Broken. - When i ordered a movie it stayed frozen for 30 minutes and then i got an error. Tried a few times and then gave up. 4. Gym / Swimming pool - Broken (closed for renovation) 5. Cost of stay- […] PRICEY!!!!! Read moreGenuine Hotels.com guest review
"I love it...... Good hotel and service"
This guest did not leave a comment.Genuine Hotels.com guest review
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