4.4
out of 5
Excellent
(244 reviews)
Hotels.com Guest Rating
TripAdvisor Traveller Rating
Everything looked nice at a quick glance however when I dropped my phone behind the side table of the bed I clearly saw massive amounts of dust and dirt... gathered behind. The bathroom didn't have an exhaust fan. It did have a vent but only to heat or cool the room. The towels had brown stains on them. I noticed a booger on the shower curtain while showering. As we were gathering our things my friend notice some used tissues under the bed. Our room obviously wasn't cleaned thoroughly enough before our stay. Finding used tissues that are not your own is disgusting. Some of the trim above the doorways outside of the rooms was falling off the wall. Everything else was wonderful. The service was excellent. The staff was very polite and helpful. The bed was extremely comfortable. I really liked the valet parking and to have access to the elevator you required your room key. Reviewed by a Hotels.com guest on Dec 17, 2012
