Book online or call 800-246-8357 This call is free. 24 hours a day; 7 days a week.
Book online or call
Location.
Located in Edmonton (West Edmonton Mall), Best Western Plus Westwood Inn is close to Oasis Centre, West Edmonton Mall, and Palace Casino. Also nearby are Edmonton Event Centre and Galaxyland.
Hotel Features.
Best Western Plus Westwood Inn has an indoor pool and a fitness facility. Wireless and wired high-speed Internet access is complimentary in public areas. This 3-star hotel features business amenities including a 24-hour business center, a meeting/conference room, and audiovisual equipment. This eco-friendly hotel offers a restaurant and a bar/lounge. The staff can provide wedding services, event catering, and business services. Additional amenities include an arcade/game room, multilingual staff, and a picnic area. Guest parking is complimentary. This is a smoke-free property.
Guestrooms.
Rooms have city views. The 172 air-conditioned guestrooms at Best Western Plus Westwood Inn include safes and complimentary newspapers. Beds have Select Comfort mattresses, signature bedding, and down blankets. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with premium cable channels. All accommodations provide desks, ergonomic chairs, and phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. In-room refrigerators and coffee/tea makers are provided. Additional amenities include irons/ironing boards and windows that open. In addition, housekeeping is offered daily and amenities available on request include microwaves.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Best Western Plus Westwood Inn has a restaurant serving breakfast, lunch, and dinner. Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Convenient to shopping but not luxurious"
This hotel is dated. My main complaint was when I arrived, the room was sweltering hot. Turning down the heat and turning on the window unit air conditioner did not help much. The onsite service man did not think the heat was still on, though the baseboard heater was hot tothe touch. After more complaining on my part, they moved me to a different floor […] and room, which was satisfactory. There was no safe in the room as advertised and the safe in the first room did not work. Linens were good and the rooms were clean. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Enjoyed a quiet stay in well cared for rooms, front lobby looks like it could use some updating, or a really good clean , and the pool was smaller than the pictures on the site made it appear, good food at the restaurant - friendly serviceGenuine Hotels.com guest review
"Not impressed"
This hotel is in desperate need of upgrades and an overall cleaning. The 'Plus' should definetly be removed from the name. A great disappointment from other stays in the Best Western Plus chain. Will not have a repeat stay.Genuine Hotels.com guest review
"Close to WEM"
Clean and nice staff. We would stay here again.Genuine Hotels.com guest review
The stay was alright. Our T.V didn't work when we first got there, someone had to come fix it. Our phone never worked at all in our room. Our room was not cleaned once while we were there for 2 nights. A light in our room randomly flickered all night. There is no hot tub and the pool was pretty small and packed with kids the hole time we were there. […] No one offered to help us with our luggage when they could see us struggling with tons of stuff. Besides those things our stay was fine. Read moreGenuine Hotels.com guest review
"Sorta close to West Edmonton Mall - if you drive"
The room was great as was the restaurant food. However, the location of the hotel and some of the guests were questionable. The hotel management did nothing about families that allowed their children to use the hallways as early morning playgrounds. This meant early mornings on what should have been a relaxing stay. As well, management did not clear […] or use ice melt on their parking lot, making it very treacherous to get to and from your vehicle. The hotel shop was not stocked, which meant we had to make a drive to the SuperStore which was close at least. The restaurant was not properly staffed the first morning, which meant one person was serving all the tables, seating guests and taking payment. Only stay at this hotel if you are okay driving to all your destinations, as nothing is within walking distance, especially West Edmonton Mall which they do sell discounted passes for the parks at the mall. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Don‘t be fooled"
The pictures of this hotel and it‘s rooms on the website GREATLY exaggerate it‘s true appearance. The rooms are poorly maintained and very poorly finished...our room had two old stacking chairs as our “relaxing“ furniture and we had one several things not working in our room...ie..the phone! Our family will never stay here again...questioning the whole […] Best Western line! Read moreGenuine Hotels.com guest review
"Good overall!"
Overall, the stay was great. The room was comfortable, although the door was a bit beat up and hard to open/close, but for the price of the room I couldn't complain. The bed was big and comfortable, and the bathtub was a jet tub which my husband liked. The room had a fridge, which is always a plus in my opinion. My only complaint of the room was the […] water pressure in the shower, but the hotel allowed us to switch rooms because of it so it wasn't an issue. We ate breakfast at the restaurant and weren't huge fans, but didn't try lunch or supper. I didn't like the fact that the hotel didn't have a hot tub, and the pool (which we were told was room temperature) wasn't working at the time, so that was unfortunate. The hotel is quite close to West Edmonton Mall, which is awesome, and because we had an unfortunate event where our truck broke down during our trip to Edmonton, we took a taxi to the mall the one day, which only cost us $9.00 from the hotel, which is quite reasonable. Read moreGenuine Hotels.com guest review
Great location close to west Edmonton mall. Big pet friendly room. Room was very hot with no adjustment. Poor service in restaurant. Would stay here again for the price, location, and pet friendlinessGenuine Hotels.com guest review
"Best Western Westwood Inn"
The hotel is clean and the rooms are large and comfortable. The pool however, is very small and the restaurant needs to provide better quality of service.Genuine Hotels.com guest review
"Close to all major highways"
After a gruelling two day drive the hotel room was just what we needed. We didn't have the desire to go out that evening, and decided to eat in the hotel restaurant. The food was good and the service friendly. The bed was extremely comfortable and the room was very clean!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Aircon not functioning"
Our room is spacious. Though the aircon is not functioning, it's like you are just using an electric fan, I need to open the window just to help cool the inside of the room, this would surely be miserable during summer time. The pool is also small.Genuine Hotels.com guest review
A bit disappointed when I asked for my Best Western Rewards card to be swiped and was told that it couldn't be done as I had received a special price for my room. I still don't understand why but will take it up with Best Western Hotels. All the other Best Western Hotels we stayed at swiped my rewards card.Genuine Hotels.com guest review
The stay at hotel was ok, but money withdrowal from my credit card withought explenation was not ok. Everything else was fine.Genuine Hotels.com guest review
nice place.been staying here for 30 years.the renovations have made it betterGenuine Hotels.com guest review
"Needs to be updated"
I liked the people who worked there. Most of them were very friendly. The hotel is pretty old looking and need to be updated. The room was fairly clean but there was room for improvement. Also on a side note and totally not the fault of the hotel, but because it is in the industrial area of the city there was a terrible smell outside for several days […] of our stay. Again I stress that it is throught no fault of the hotel but I feel it must be said because some people may be sensitive to the smell. I also have no idea how often this happens. Read moreGenuine Hotels.com guest review
"Best balance for afforability, comfort & location."
Excellent hotel experience. Front desk and services staff were always available, accommodating and willing to assist. The amenities included pool and exercise room access, both kept clean and functional and each with long daily period of accessibility. Room was clean, comfortable. Time at hotel felt like 'home away from home.'Genuine Hotels.com guest review
"Close to all must-see sights"
Overall, the quality and price are just right. The only bad experience was that the washroom toilet bowl got clogged.The cleaner came and put all the towels that we had in the washroom to clean the floor. That is no good in front of the customer.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"perfect for west Edmonton mall"
it was easy to get to and close to the mall. nice hotel and great room service very fastGenuine Hotels.com guest review
"horrible customer service"
this hotel was nice, but i had one big issue. Our bath or showers were not hot, which having a cold shower in the morning sucks and they dont have a hot tub in the pool area but jets in the tubs which was use less to us. We complained the next morning they did nothing for us, they said the manager would call us and he never did and we even sent him […] two emails after Read moreGenuine Hotels.com guest review
"Next to elevator"
We had a beautiful room wonderful service but we were located right next to the elevator and heard it all nightGenuine Hotels.com guest review
"Great Location, Great rooms, good price"
Visisted the west Ed mall over the holiday season. Great rooms, and very close to the mall. Highly recommended.Genuine Hotels.com guest review
"Best Western Plus Westwood Inn - Edmonton, AB"
We were specifically here to take our daughter to the West Edmonton Mall, to take part in the water-park, the Galaxyland games & rides, during the Christmas holiday. It was a great get-away, & much fun. the Best western was just 3 blocks from the mall, & our room was large, & the beds were very comfortable.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"its worth it for the price"
we got a good deal, and for the price its worth it. Location near by WEM. Would stay there again if they have the same price that i paid.Genuine Hotels.com guest review
Hotel is worth to stay with only 5 minutes drive from Edmonton mallGenuine Hotels.com guest review
"Not what I thought"
We booked this hotel because it was close to the west Ed and that was the only thing good about the hotel. It was so hot the AC barley worked. Our bath tub was a 1980's Jacuzzi tube (for one)that looked like it had never been cleaned and the floor in the tub was cracked. The pool was tiny,freezing and there was no hot tub. I would not go back!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best Western Plus Westwood Inn"
dissappointed that not advised Pool would be closed for maintenance - one reason we chose the hotel. Fan was very very loud in room, quit working and had to call the front desk twice to get someone to fix it. 3 hours it took to be actioned between my two callsGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"edmonton alberta"
was treated with the upmost respect when asking any questions to staff. enjoyed the peace and quiet of the room. would recommend this hotel.Genuine Hotels.com guest review
"Never again"
First of all, check in time isn't until 4pm, we got there right at 4 but we were made to wait because 'there was a full house the night before and rooms weren't ready yet' Second, they failed to mention that a high school band was staying at the hotel the WHOLE time we were, they stuck us on the same floor as them AND placed us right at the staircase...so […] every time they left (6am) and came back (10pm) they were like a heard of elephants. Third, they offer park passes for the attractions at West Ed Mall for 25$ each, but failed to tell us that if you purchase a family pass at the attraction, it is cheaper by 15$ for 4 people!! All around bad service and no consideration. We will never stay there again! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good Hotel for a quick stay"
The room was nice. While were there the fitness room only had one peice of equipment working. The pool was a decent size but located right at the main entrance and had a powerful amount of chlorine. Our shower head was plugged and didnt flow very well. The TV was older and a tad blurry espcially watchng from the bed. The beds were nice and comfortable […] and the rooms had plenty of space for our family. The location is great if you plan on going to West Ed Mall. Read moreGenuine Hotels.com guest review
Very good, clean, comfortable and friendly hotel. Would highly recomend. Only downfall is no compemlentry breakfast.Genuine Hotels.com guest review
"Nächtliche Feueralarme"
vielleicht hatten wir die falsche Nacht erwischt - ein Hotel in der Renovierungsphase, 4 Feueralarme in der Nacht, Schulterzucken des Managements am Morgen und "ein Gast", der es gewesenen seni soll. Unvergessen bleibt uns dieses Hotel in Eddmonton ni Erinnerung - wir schlafen das nächste Mal bestimmt woanders.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
