Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
La Ronde - This restaurant serves dinner and brunch. A children's menu is available. Some meals may not be served daily.
Cafe Lacombe - This café serves breakfast, lunch, and brunch. Some meals may not be served daily.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great!"
The hotel was great. Not really any complaints except that the woman told me the parking was free but when I checked out there was a parking fee of 15 dollars.Genuine Hotels.com guest review
"Chateau Lacombe - Overrated"
I've stayed in lots of hotels across Canada, US and Australia and I would have expected much more from the well known Chateau Lacombe. Room was decent, comfortable and clean. All amenities were old though, bathroom steamed up and as the fire detector was right outside the bathroom you were warned not to leave the door open, yet no ventilation or fan […] in the bathroom. Heater was very loud. No coffee available in the lobby, this is the norm at almost every other hotel I have ever gone to. $15 for parking at night that was supposed to be a discount rate, if we would have paid from the meter it would have been $4 for the night. Read moreGenuine Hotels.com guest review
"Nice stay"
It was good, but one night was not long enough to judge. The room was clean and the staff were helpful. The LaRonde (revolving restaurant) was wonderful, Romantic and delicious. Not to mention accommodating because we did not have a reservation but they fit us in even though they were busy.Genuine Hotels.com guest review
"Excellent service"
Very clean and good location. Excellent and very friendly staff!! Had a very comfortable and enjoyed our stay!Genuine Hotels.com guest review
"Good One"
Nice quiet friendly convenient hotelGenuine Hotels.com guest review
"Quite nice"
I enjoyed this hotel. It's very beautiful and we had an amazing view of the river.Genuine Hotels.com guest review
"Great location, creepy parking elevator"
We had a great stay! Took us awhile to figure out the parking. The elevator for the parking lot is a terrible first impression. Do yourself a Favour a visit the revolving restaurant on the top floor! And don't forget to dress up!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Downtown Location"
Quick service, friendly staff, good food!Genuine Hotels.com guest review
the room was nice a good look over the city centre. happy with the food,wifes steak was to rare.the service was very good.will try this hotel again.Genuine Hotels.com guest review
Restaurant details within hotel itinerary are false in regards to the times brunch buffet is available.Genuine Hotels.com guest review
"Chateau Lacombe Edmonton - Stay well away"
Not as much of a reivew as a list of horros: -The service at the front desk was not very good or helpful from check in to check out. -Paint was peeling off the interiror of the tub and hair was stuck in the peeling paint. -The bed was extremely hard and both of us woke with sore arms and legs. -The towels were horrible, taking off skin as one tried […] to dry off. - At 9:30 in the morning we were woke out of our deep sleep by someone knocking on our door then entering our room, with no anouncement or warning. This person(s) then proceeded to continmue this practice through out the remainder of the floor. -I tried to call the front desk and complain but the phone was broke and would not allow a call to the front desk. -On check out they tried to charge my credit card for the room even though it was a prepaid booking. I did share my disgust with the front desk on check out and informed them that I could never stay there again and would recommend that it be avoided. Read moreGenuine Hotels.com guest review
"excellent hotel for this price"
This guest did not leave a comment.Genuine Hotels.com guest review
"Amazing View!"
We booked a room with a rivervalley view and we received an amazing view of the river valley, the river boat and much more. It felt as if we were not in the downtown core. Our room had a huge window, with a huge comfy bed. Would stay here again. Near many great restaurants and theater.Genuine Hotels.com guest review
"Downtown jewel"
Beautiful scenic views. We were pleased with the quality and comfortGenuine Hotels.com guest review
"Heart of downtown"
Close to downtown activities and easy access to the LRT to go to Rexall place within 10 minutes.Genuine Hotels.com guest review
"Poor Staff, dirty lobby and elevator"
Poor service and rude server in Bellemy's. 10:55 we went to have a drink and bite and she said she was closing and hours stated open until 12:00. Our keys rarely worked in the elevator and took us a total of 35 min to get to our room Sat afternoon and 15 min Sat morning. Very frustrating. The carpets in the lobby look as though they are the same as […] 20 years ago with out cleaning. The elevator from the Parkade is disgusting. We found our stay very disappointing. Read moreGenuine Hotels.com guest review
"Chateau Lacombe - home in Edmonton"
Convenient location in downtown Edmonton with a fantastic view of the river valley. Very comfortable room with parking and great breakfast buffet.Genuine Hotels.com guest review
hotel was nice, stayed in a new renovated room. Only tough spot was trying to get a hold of the restaurant to coordinate our brunch.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"not great"
the plumbing was noisy, the fans in the room noisy, no microwave oven, no small fridge, no DVD player, there was a false eyelash found within our bedding and a bodily fluid stain on the bedspread. I realize this info will not be posted however I think believe the hotel should be aware of this.Genuine Hotels.com guest review
The food and service within the La Ronde Restraurant was excellent !!!Genuine Hotels.com guest review
"Crowne Plaza- win"
As a courtesy, the young lady at the front desk allowed me to request a late check out at check in and didn't charge me for being 15 minutes late out the following morning. A+Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews