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Location.
Located in Richardson (Plano - Richardson), Hilton Garden Inn Dallas Richardson is close to University of Texas at Dallas, Collin Creek Mall, and ArtCentre of Plano. Additional area attractions include Shops at Willow Bend and Plano Convention Center.
Hotel Features.
Hilton Garden Inn Dallas Richardson has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. Business amenities at this 3-star property include a 24-hour business center and audiovisual equipment. Dining options at this business-friendly hotel include a restaurant, a coffee shop/café, and a bar/lounge. The staff can provide wedding services, event catering, and business services. Additional amenities include a terrace, multilingual staff, and gift shops/newsstands. Guests have complimentary access to an area shuttle within 5 mi. Self parking is complimentary. This is a smoke-free property.
Guestrooms.
The 125 air-conditioned guestrooms at Hilton Garden Inn Dallas Richardson include iPod docking stations and coffee/tea makers. Complimentary wireless and wired high-speed Internet access is provided. Rooms are equipped with LCD televisions with premium cable channels and pay movies. All accommodations provide desks, ergonomic chairs, and phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer bathtubs or showers, hair dryers, and complimentary toiletries. In-room microwaves and refrigerators are provided. Additional amenities include complimentary weekday newspapers and irons/ironing boards. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Cooked-to-order breakfasts are available for a surcharge and are served each morning in the dining room.
Hilton Garden Inn Dallas Richardson has a restaurant on site.
Dinner is available from room service (during limited hours).
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"I enjoyed my stay"
The only negative was that my air conditioner in my room was not working properly and it got hot in the night. I reported it the next day trusting that it would be fixed for the next person. Everything else was nice.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for your review, Brenda, and I do apologize that the air conditioner in your guest room was not working properly. I have forwarded your review to my maintenance team to rectify this issue immediately. I know how frustrating it is to not have your room at the preferred temperature, and I apologize for the inconvenience. Thank you again for your comments, and please let us know if there is anything we can do to make future stays more enjoyable. Sincerely, Terry Martinez General Manager, Hilton Garden Inn Dallas/Richardson
The staff was very friendly and we really enjoyed our stayGenuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Very glad to hear - thanks for choosing our hotel, and we look forward to welcoming you back!
"Quiet and comfortable"
We were very happy with this hotel. Continental breakfast was great. Beds were very comfortable and room was quiet. Only one strange thing... I found the fitness center on Sunday morning at 6:00 am to be in disarray. It appeared that teenagers or children had a party the night before in the fitness center. The TV was on Nickelodeon, there were towels […] on the floor, as well as the foam headphone pads. Also, there were headphone cords wrapped around the stationary bike pedals! Maintenance should have noticed this before the fitness center opened at 6:00 am. I was still able to complete my workout, so this didn't really inconvenience me. Read moreGenuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Many thanks for your comments, and while I am glad you enjoyed your stay, I do apologize for the appearance of the Fitness Center on Sunday morning. I have followed up with my housekeeping and maintenance teams to ensure we are all doing our part to keep the entire hotel in clean, working order and appearance. Should there ever be anything we can do to make future stays more enjoyable, please do not hesitate to ask. Thanks again, and we look forward to welcoming you back!
"Couldn't have asked for a better hotel!"
It was our first time in the Dallas area and we were so pleased with our King Suite at this hotel. I can't believe everything we got for such a small rate. We loved everything from the modern decor in the lobby, to the pool, to the great food brought by room service. We will be staying here again any time we are in Dallas!Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks so much for the wonderful feedback, Katelyn - and we're delighted you enjoyed your first-time stay with us! We appreciate you choosing our hotel, and my team and I definitely appreciate the great review. Thanks again, and we look forward to welcoming you back!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
"Really impressed"
Super nice! Clean is a big deal to me & it was perfect!Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson A nice, clean hotel is a big deal to us, too! So glad you enjoyed your stay, Katy, and we look forward to welcoming you back soon!
"Awesome service"
Friendliest staff & best customer service I have experienced in a very long time!!! Great stay!Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks so much for the great feedback, Denise, and we're delighted you enjoyed your stay with us! We look forward to seeing you again soon!
"close to my son and grand children."
wonderful accadation great breakfastGenuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thank you for the feedback, and we're so glad you enjoyed our hotel, and our cooked-to-order breakfast. We hope to see you again soon!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
"dallas hotel"
Best hotel we stayed at. porices very reasonable. Very clean. Great restaurant.Genuine Expedia guest review
Response by Hilton Garden Inn Dallas Richardson Thank you very much for the kind words - we're so glad you enjoyed your stay with us!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
"Great stay - Nothing else to say."
Greg, Charlsee" and Shannon were friendly, knowledgeable and bent over backwards to help me when I arrived after driving 7 hours to get from San Antonio to Dallas. I can't emphasize that enough. That is the service I expect at a larger more expensive hotel. My daughter goes to UTD and I will travel to see her 3 or 4 times a year. I will stay at this […] hotel from now on. My littlest child spent some time with me at the hotel and she absolutely loved your pool. I couldn't get her out. One of the other hosts was far less courteous and helpful. He will go unnamed. P.S. Tell Greg to hit that calculus with a vengeance and he will do just fine. Read moreGenuine Expedia guest review
Response by Hilton Garden Inn Dallas Richardson Thanks very much for posting your review, and we're so glad you enjoyed your stay with us! I've forwarded your comments to Greg, Charlsee, Shannon and the rest of my team, as they will enjoy the great feedback. We look forward to welcoming you back the next time you're in the area - thanks again!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
Everything was great. Breakfast at the restaurant could be improved. Service was slow and tables were not clean. All other was top notch.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thank you for the review, and I appreciate the honest feedback about the breakfast service. I will review with my team to see where we can improve the experience for our guests. Should there be anything we can do to make future stays more enjoyable, please let us know. Thanks again!
"Almost too good to be true"
Excellent value. Double room has QUEEN beds ( not full size). Restaurant was good and not over-priced. The staff was genuine and helpful. We couldn't have been more pleased with everything, AND they have great art & photography on display!Genuine Expedia guest review
Response by Hilton Garden Inn Dallas Richardson Thank you very much for the wonderful review, and we're so glad you enjoyed your stay with us. I'm especially glad to hear you enjoyed our in-house original art collection and Texas Icons portraiture, as those are aspects that make our hotel truly unique. Many thanks again, and we look forward to welcoming you back to the Hilton Garden Inn Dallas/Richardson!
"Don't get lost"
The property was a little difficult to find at night. I phoned the property and they advised me the FULL address (spelled out) must be entered into the GPS a certain way - one tweak and that did the job.Genuine Expedia guest review
Response by Hilton Garden Inn Dallas Richardson Thank you for posting your review, and I'm glad you were able to find our hotel after further explanation from the front desk. As we're located on the Pres. George Bush Turnpike's access road, it can be challenging to locate the hotel, especially at night. If we can ever be of service to you during future stays, please do not hesitate to ask. We look forward to welcoming you back to the Hilton Garden Inn Dallas/Richardson!
"Close to my daughter's apt"
Excellent hotel for my need!!!! I love the location as well as the cleanliness and comfort of the room, it's BIG and the staffs are very accommodating!!!!Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks so much for the kind words, and we're glad to hear our hotel met your needs while you visited your daughter. We look forward to welcoming you back soon!
"EXTREMELY SATISFIED"
Will definitely stay there again. Hotle and room were very clean, Hotel staff were friendly and made you feel welcome. Check in and check out were a breeze.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Many thanks for the great comments, and I'm so glad our hotel and services made you feel welcome. We hope to see you again soon!
"Perfect, easy stay"
Everything was great. The gal at the desk couldn't have been nicer or more responsive. Very clean, very lovely.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson So glad to hear everything was great during your stay with us, and we so appreciate you taking the time to post your feedback. We look forward to welcoming you back soon!
"Easy access to customer location"
Quiet and comfortable.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the feedback, Paul - we hope to see you again soon!
First time staying at the Hilton Garden Inn and really enjoyed the stay. The breakfast buffet was also very tasteful.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the great feedback, and we're all glad you enjoyed your stay with us, including our breakfast. We hope to see you again soon!
"Clean hotel with awesome staffs"
The staffs are great at this hotel. The price is reasonable and the room is very clean and spacious. I would definitely stay here againGenuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks very much, Tran - we're delighted you enjoyed your stay with us, and hope to see you again soon!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
Great stay will do it again soonGenuine Hotels.com guest review
"Slept Great! Enjoyed our Stay!"
We really enjoyed staying at this Hilton Garden Inn. The hotel is conveniently located near the expressway and at the same time it was VERY quiet (we never heard any traffic noise). We slept great -- Our room was spotless, well maintained and comfortable. Thank you to the staff for being friendly, professional and polite.Genuine Expedia guest review
Response by Hilton Garden Inn Dallas Richardson Wow - thanks for the wonderful comments, and my team and I are so glad you enjoyed your stay with us! We all work very hard to provide an excellent experience for all of our guests, and it's always nice to hear when we've done a good job. Many thanks again, and we look forward to welcoming you back to the Hilton Garden Inn Dallas/Richardson!
"Good Stay!"
Great front desk staff. 2 Day stay - 2nd day we left around 10am and came back around 3pm and no housekeeping. Had to call front desk cause we needed towels, clean cups and more coffee for the next day. They came when we were there so that was uncomfortable especially since we needed to refresh and get ready for our evening activities. Room was comfortable […] and nice. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
"Awesome: comfortable beds, plenty of space"
...Room was clean, homey. Pool was awesome. Restaurant and snack shop provided all we needed. Laundry handy inside the building. Plenty of restaurants nearby. Management VERY responsive to requests. Husband notified the desk that the room was too hot because the thermostat was malfunctioning, and within minutes they had remotely corrected the problem […] AND sent up a fan. Read moreGenuine Hotels.com guest review
"Typical Hilton GI stay"
This was a typical Hilton GI. It was clean, classy, inviting, etc. The hot tub was nice and hot, the room was clean and smelled nice, everything is in excellent condition. The internet was a little slow on the 3rd floor, but that's just being nit-picky. I love staying at these places because you know exactly what you're going to get. Never fails to […] please. The staff was great too, very welcoming breakfast staff. Read moreGenuine Hotels.com guest review
Awesome stay! We went on New Year Day and it was super quiet and sirene. The hotel is very clean and nice. It have a microwave and mini refrig which is perfect for our family because we have kids mill that needs to be kept cold. Love the indoor heated pool in the winter! Kids love it and have a blast splashing the whole stay!! Will definitely go back […] there again. For the Low price it felt like $200 a nite hotel we normally stay in..the staff is exceptional and very friendly and helpful. This will be our only Dallas stay from now on!! Read moreGenuine Hotels.com guest review
"Perfect"
Not much more to say...great room, great service, nice pool, great workout area and a great breakfast buffet.Genuine Hotels.com guest review
"HGI in Dallas Richardson, Texas Great service"
Just completed my 3rd stay at the HGI Dallas Richardson and I was again impressed by the truly friendly staff and great hotel. The hotel is upscale with down home friendliness. Beautifully decorated with original contemporary art pieces sprinkled throughout the halls and lobby. Nice excercise room, indoor pool and hot tub make this a great place for […] a family getaway with the kids. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
"Great spot- fantastic employees!"
When we checked in, we were initially given the wrong room. Claude from the front desk remedied the issue immediately, bringing the keys to our current room and escorting us to our new, bigger room! He was also at the desk one night when we came in late craving dessert... He recommended the on-site restaurant and even suggested a few different items […] on the menu. Fantastic stay-- great price-- central to everything. We will stay there again! Read moreGenuine Hotels.com guest review
"Great!"
The location was perfect. The hotel was very clean and the room was comfortable. Breakfast was great!Genuine Expedia guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the feedback, and we're very glad you enjoyed your stay. Especially glad to hear you enjoyed our cooked-to-order breakfast! We look forward to welcoming you back the next time you're in the area.
"Love Hilton Garden Inns"
We always choose the HGI whenever possible. Hotel staff is more than friendly from room cleaning staff to front desk and beyond! Rooms are always clean and neat and in good condition. This one was no exception! It was awesome and i would highly recommend it. The only thing you have to get use to is the Toll roads, but they pretty much apply to any hotel […] in the Dallas area. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hilton Garden Inn Dallas Richardson Thanks for the 5-star rating!
"Hilton in Richardson Texas"
Very friendly and professional employees. Loved the facility and comfort. Excellent complimentary full breakfast. I hope to stay at HGI in the future during my travel.Genuine Hotels.com guest review
"Will definitely stay there again if in the area"
Services were excellent. Personnels were very courteous and friendly. Much thanks to Jonathan for his excellent services in the dining room...we were very impressed with him. We enjoyed the displayed artworks and the indoor pool. The pool was small, but it was okay since there were only the four of us there. Overall, we were very satisfied with our […] stay. Read moreGenuine Expedia guest review
Response by Hilton Garden Inn Dallas Richardson Thanks very much for the great review, and we're so glad you enjoyed your stay with us - including our artwork collection. We're also fans of our indoor pool, as it's perfect year-round. I've forwarded your comments to Jonathan and the rest of my team, as they will all enjoy the feedback. Thanks again and we look forward to welcoming you back the next time you're in the area!
"Hilton Garden Inn Richardson Tx"
AWESOME hotel. Very clean and roomy. You could hear your neighbors TV but the rest was really goodGenuine Hotels.com guest review
"Very Nice"
The hotel met all of my expectations. There is no free breakfast, however, if you will ask at check-in, you can buy a breakfast coupon for $5.00. That's half off. The breakfast is more than worth it; it was absolutely wonderful. I would definitely stay there again.Genuine Hotels.com guest review
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