You’ll be asked to pay the following charges at check in or check out:
Deposit: USD 50 per stay
Late check-out can be arranged for an extra charge of USD 50
Cribs/Infant beds are available for an extra charge
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| Sleep well |
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| Freshen up |
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You’ll be asked to pay the following charges at check in or check out:
Deposit: USD 50 per stay
Late check-out can be arranged for an extra charge of USD 50
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
It was nice.. Nice staff people it was a great vacation cant wait til go backGenuine Hotels.com guest review
"Service not included"
The shame of it is that the property has potential. Yet from the front desk on, its a very different concept. Ex: the phone in my room did not work and replacemnt came day & half later (which didnt work also). There was a dead bird on my poolside view deck (ground floor) the entire 4 days i was there. There were 0 towels in my room for the first day. […] The food in buffet was not bad, yet to reserve any of the 2 other restaurants (not 5) was not told that it has to be 24 hrs before. The place was empty why so long? Just an extra side note, I got the nicer suite and the TV was a 26 LCD vs 40 or 50 in any room this size I ve ever been too. In fact couldnt see it because of a bed post on my side of the bed, lol. The hotel was also under construction which limited access areas. I asked for a souvenier key (logo card key)(mine was plain white) and was told NO sorry! 90% those get tossed anyways and to top off my stay they said no. Wait it get better, they try to sell you on vacation club for thier hotel system and say its because you are not VIP service now but will be! LOL . The first answer out of any question is ... NO then they think about it. They say it very nicely btw with a nice smile. Oh I had no blanket on my bed the first two days just sheets. I am so upset the little time I have to relax and wasted it here. I asked to talk to GM and was told he was at lunch..... 11 am. If you wait 3 yrs and they get a new owner the place might be nice. Read moreGenuine Hotels.com guest review
"bait and switch"
the hotel has a new tower call presidential suites it is located off on the other end of the main property which means a loooong walk from the front desk. This wouldnt be a problem if the phones where connected to the main building so that you dont have to walk everytime you had to handle any kind of issue with them. BUT they can activate the safes […] which you have to pay for from the front desk automatically but again if you did not do that at check in you will have to YES walk back to set it up. They are wayyy under staffed i had to constantly wait by the pool bar for a beer and the food was constantly running out. The presidential suites are nice rooms but not worth the money considering the rest of the property almost ....the rooms might be worth it the rest of the property complimented them. Read moreGenuine Hotels.com guest review
"La hamaca"
It has a good location,and my room(loft) was great.I know that some of the others room are not that great..The beach is good for kids too.But somehow the people working there are doing it best for not filling ypur needs,not the beach people,thy are good. But the people working in the lobby..They needed 3 days to make the aircondition to work,and the […] minibar was hot and seldom refilled...during my stay. And if you complained they just said ok,and promiced to fix it but it doesnt happen.In every hotel i have stayed else were in domunican republic, the people working in the hotel have been doing there best to make you happy,but here you have too look for the waiters.Just to say,if you dont have to stay close to santo domingo and have a beach at the same time.Stay away..There is a lot of better hotels to better prices elsewhere.It a little bit sad because the hotel has a good location to visit santo domingo and still enjoy th beach Read moreGenuine Hotels.com guest review
"Un hôtel cheap"
Nous étions dans une suite rénovée, c'est plutôt propre et confortable. par contre, nous n'avons jamais réussi à réserver dans l'un des restaurants (toujours complet par hasard et pourtant quand on passe devant le restaurant est presque vide). La qualité du buffet n'est vraiment pas bonne. c'est un hôtel qui accueille trop de touriste et de tour opérateurs... […] beaucoup de monde un peu cheap ! les transats autour de la plage sont toujours prises et en plus mal entretenu. le wifi est payant. l'accueil n'est pas professionnel. nous avons attendu 16h pour avoir notre chambre Read moreGenuine Hotels.com guest review
"desagradable estadía"
Ni hay room servicio No me cambiaron sábanas del huésped anterior Había pagado una habitación y me dieron otra de menor valorGenuine Hotels.com guest review
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