Hidden Valley Resort, an Ascend Hotel Collection Member

Nice. More flat screens needed in bar. Deck needs sanding and staining.

Genuine Hotels.com guest review

We were so pleasantly surprised by this property. We got an excellent mid week rate. The indoor and outdoor pools had beautiful views of the lake and ski slopes. We enjoyed the free use of the canoes, beach, tennis court, etc. The breakfast was a little weak but the view from the deck while we ate it was outstanding!

Genuine Hotels.com guest review

There were no issues with our stay at this accommodation. The rooms met our needs. The scenery was great. Wish we had been able to enjoy the surroundings. Sunday buffet only option for breakfast - was expensive from our perspective but only a short drive into Huntsville for type of breakfast we were interested having. Overall a good place to stay. Quiet, […] relaxing, staff friendly. Would recommend to others and would return to enjoy the amenities. Read more

Genuine Hotels.com guest review

I've never met kinder, more helpful staff. Everyone was a delight.

Genuine Hotels.com guest review

This hotel should not be rated 3 stars, especially when the Deerhurst is only 3.5 stars. Overall, it was okay. The room keys NEVER worked. No elevator for your bags. Customer service was not good at the front desk. The phone was more important then the people waiting in line.

Genuine Expedia guest review

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Genuine Hotels.com guest review

service location excellent, great food, they need better shower heads, and bigger and softer towels, especially for pool use.

Genuine Hotels.com guest review

The photos look great but I've seen motels with better amenities. Disappointing and hard to find at night. Roads are steep so in winter, better to have a 4wheel drive car.

Genuine Hotels.com guest review

We were pleasantly surprised by the quality of the food. The staff ensured our stay was a very pleasant one. We certainly would recommend this hotel.

Genuine Expedia guest review

Nice getaway place. Room was big but cozy feeling. Restaurant food was good and prices were decent. Pool was ok (scheduled for maintenance right after we were leaving) water was a little on on the cooler side and we were surprised that there was no hot tub - especially after we spent the day on the ski hill. Sauna was nice. Game room with pool table, […] air hockey and video games was a nice addition. Staff was friendly. Hotel was in good condition but needs some TLC. Liked the proximity to the ski hill and the view. We would stay again. Read more

Genuine Expedia guest review

We had a great stay. The only negative thing to say would be that the shower didn't work well, nor did the hair dryer. Staff were excellent and the beds very comfortable.

Genuine Hotels.com guest review

My husband and I came near the end of November, before the skiing season began, so it was very quiet when we arrived. The staff were friendly and accommodating, and the rooms were kept well with very comfortable beds, a coffee maker and fridge which was also lovely.

Genuine Expedia guest review

Very impressed. Repeat customer, several times a year: much improved over two to four years ago. Brighter lobby, friendlier reception desk, many of the rooms gutted and redone in pleasing tones with new beds, drapes, furniture, bathrooms. Bar and restaurant entrance relocation for the better. And with rooms going at $99 a night in this shag season before […] skiing, easily a better choice than Deerhurst next door, land of so-so 80s condos. Worth changing chains for in Huntsville despite reward points. Read more

Genuine Expedia guest review

Awful food at the restaurant. Pool was slimy, sand all over the floors. Sauna didn't work. Staff didnt once ask how we were enjoying anything or how the stay was. Very disappointed!

Genuine Expedia guest review

Staff were very nice and extremely helpful! Awesome trails to walk on very close to hotel, not far from town at all. Google maps is horrible for the directions there so just ask someone who works there. Even though we went on a weekend when a hockey team had rented most rooms due to a tournament it was great and when problems arose due to those certain […] people who were too drunk to control their kids or broke rules with pets, the staff handled things perfectly and apologized for something that wasn't even their fault. I would recommend staying in this place for sure to anyone who wants a beautiful relaxing weekend away and it is right on the lake and beside the ski hill which is an added bonus!! Read more

Genuine Expedia guest review

SUCH AN AWESOME PLACE!

Genuine Hotels.com guest review

Overall, we very much enjoyed staying here. Enjoyed the indoor salt water pool and sauna which were very clean. Thought that the outdoor pool could have been kept cleaner and the grounds with geese droppings should have been kept cleaner. There is a problem with the geese/ducks gathering in one of the swimming areas and messing-up one of the rafts. […] Rooms were comfortable and clean. Setting of Hidden Valley is great - not too large and able to get to various amenities easily. Read more

Genuine Expedia guest review

This was my first time at Hidden Valley Resort - an August weekend -- and I look forward to returning in the future. I stayed with family, but could imagine being there on a 'getaway' weekend as a couple or with friends as well. The waterfront was lovely and accessible, we enjoyed the boats right from the beach, the tennis courts were in great condition, […] as were the pools, and the view from the balcony dining area where we had brunch was perfect. I'm so glad I discovered this hotel/resort via expedia ... I didn't know about it before! Read more

Genuine Expedia guest review

I enjoyed the hotel but was a bit disappointed with the maitenance of the room. The door jamb of the bathroom was missing and the door could not be secured. I pointed this out to housekeeping, who were apparently aware of the problem, but it was not repaired prior to our departure. I quite enjoyed the beach area and the access to unmotorized watercraft. […] All in all we did enjoy our stay and I think, with a little more effort on the part of the hotel staff it could easily rate as a four star destination. Read more

Genuine Hotels.com guest review

Wonderful stay, great service and location

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is located near Algonquin park and is a good starting point to explore nature. It is also close to downtown of Huntsville (5 to 10 minutes' drive) where one can top up stocks like drinks and food or have dining. The decor of rooms are a bit old. The reception desk is usually manned by a single staff most of the time. I feel sorry for this […] receptionist as he/she often overworks with plenty of things to handle. He/she has an extra job of handling procedures for towel request and return service for patrons going to the swimming pool. So there is often a queue for normal guests checking in and a gueue for the towels handled by one single guy. Logistically this is wasteful of manpower and inconvenience to customers. I suggest that they have a shelf for clean towels and a large bin for collection of used towels at the swimming pool cancelling the meaningly 'borrow and return' service for towels. Read more

Genuine Hotels.com guest review

Very nice resort. Would definitely go back.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My husband and I have been getting away for a night or 2 whevever we can to Huntsville and always stay at Hidden Valley. It is the most "cottagey" of all the big resorts in the area for just a night or 2. It has changed hands many times and it's conditions have varied from really bad, bad and acceptable. But I must say this time, under new management […] we could see the new improvements. Although the building itself still has the rustic warm feeling we love, it seems fresher and cleaner with new decking, fix-ups, touch-ups, friendly service and lovely new duvets and pillows in the rooms. They even have new quality toiletries which was a nice touch. Hidden Valley is no Deerhurst but thats exactly why we stay there. One negative thing, bring your own beach towels, the ones they have are a real embarassment. Tiny tiny and you can see thru them. I would rate our stay as "good" overall. Enjoy! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good value and great experience overall. One thing I wasn't crazy about was the long hike up and down the hill to get to the beach. Service was very slow in the restaurant. Use of the boats was included in the price which was great!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Pool not great, exercise room awful...very little equipment and no sanitizers or towels. Felt dirty. Hotel ok. Dining room adequate. Good breakfast at reasonable price. I was surprised that there was not a real wood burning fireplace given that it is a ski lodge

Genuine Expedia guest review

hotel was everything we expected and more The rates were also something affordable and we had a great time Lake veiw from our room was relaxing and could not have done a better job on everything Thanks for the hospitality and a great stay at Hidden Valley Resort cant wait to get back

Genuine Expedia guest review

i was reluctant for sure, But very pleasantly surprised. The hotel was lovely and the day we arrived the sun was hot and we had a terrance that overlooked the ski hill. it was perfect the room had just been redone, i would go there again

Genuine Hotels.com guest review

the hotel is beautiful, the services is amazing, and the restaurant has a taste food, and it is really cheap, I really enjoyed my vacations there

Genuine Expedia guest review

The Hotel was better than expected. The only thing lacking is a hot tub or hot pool outside.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Worst service ever. It was like we did not exist. When they did acknowledge us, they appeared to resent us. Saturday night and they were out of everything in the restaurant. No servers anywhere to be seen. Drinks were never refilled. Buffet on Sunday morning was not kept filled. Will never stay there again.

Genuine Expedia guest review

Our stay at Hidden Valley was very pleasant. The room was spacious and clean. The beds were comfortable and inviting. Service was excellent and food in the restaurant was good. Overall, a good impression. We would go back .

Genuine Expedia guest review

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Genuine Hotels.com guest review

We stayed for one night in the hotel with our two dogs. It was very comfortable and met our needs. The staff are very friendly and helpful. My only concern was that we arrived very late in the evening and being that the roads are not lit, it was hard to know if we were going the right way. A sign or two down the roadway would be very helpful for future […] guests. Thanks for a great stay! Read more

Genuine Hotels.com guest review

Very friendly hotel staff, rooms nice and clean. Nice lakeview. Bed very uncomfortable. The extremely white bright light (industrial light) of the pool area which is connected to the lobby gives the place a somewhat uncozy atmosphere. Breakfast good and good value. Location good, although a 5 mins drive outside the city, and the lake is not a big […] pro in mid october. Sauna and pool ok. What really annoyed us was the quality of the food at dinner. A Spinach Salad with Cranberries and tons of sugar that should rather be served as a dessert. Two pasta dishes, highly overpriced for the very poor quality (overcooked Bolognese which tasted like Michelina's and I mean this in an exclusively negative way), "Beef Tip" Penne which came with very low-quality beef instead of the beef tenderloin promised on the menue. We were very hungry after hours of canooing, and yet did not eat even half of the two pastas! Read more

Genuine Expedia guest review

We booked a room with two double beds and got confirmed from expedia. However, when I got there, they gave us a room with only one king bed. I asked for a change as we have two kids and got refused. They said they do not guarantee room availability when it is booked online, even with the confirmation from expedia. It seems there are a lot of discrepancies […] happened before between expedia and the hotel. At the end, I slept on a pull-out couch for the night. Read more

Genuine Expedia guest review

Food from the hotel restaurant are great !!!!

Genuine Expedia guest review

Overall, this just a place to sleep for us and was reasonably quiet. If you used the other parts of the hotel, this would be better than just a low end motel / hotel. The positive. The common hotel areas are very nice. Nice deck looking at the lake, beautiful dining room, pools, work out area, etc. We booked a "deluxe room". All this got us other […] than a room facing the lake which we could not see from inside the room. Between the hotel and the lake, there is a row of very high private condos (or the like) which block most of the view of the lake. The farther you are from the common areas, the more of the view these places block. From inside, a shrub outside blocked our view. If we went onto the balcony and went to one end, we could see a small bit of the lake. I asked "What was so deluxe?" I was told that Expedia could only categorize the rooms as standard and deluxe, so the resort mapped lake side to deluxe. They went out of their way to stress lake side vs. lake view. It appeared recently painted, but no vent cover back on the bathroom vent. And, the bathtub was chipped. The TV was a historic tube type – not exactly superbly appointed. When we got back to our room for the second night, our room had not be made up. I asked whether we should have expected to have our room cleaned. They were quick to answer yes and they would pass our concern to housekeeping. I asked if that was it and they said "Yes". No "We're sorry" – it was our bad luck. Read more

Genuine Expedia guest review

Good location for visiting algonquin park. Restaurant food is not bad for the price.

Genuine Expedia guest review

We only stayed one night and didn't have the (non-included) brekfast but this hotel is in a spectacular setting. It is not the newest but is cheaper than others in the area and represents excellent value. We plan to go back there for a longer stay. There is loads to do on and around the lake that the hotel overlooks. We did use the indoor pool and it […] was great. Read more

Genuine Expedia guest review

Hotel was more than we expected! Tennis, basketball, beach and water. Beautiful!

Genuine Expedia guest review

Exceptional service. Desk staff quickly checked us in and maintenance staff immediately brought our fridge to our room and assisted us with our luggage. Everyone was very polite and accomodating. We stayed two nights and thought the hotel was great value for money. Will stay again for sure.

Genuine Expedia guest review

Large comfortable rooms, friendly staff, nice indoor and outdoor pools. Kid friendly. Beautiful location overlooking the lake. We'd definitely stay there again.

Genuine Expedia guest review

This place is not pretending to be the Deerhurst resort. There's still some work to be done about the place. However, this is one of the most beautiful spots in Ontario and it's well worth the distance we traveled from Toronto . We loved the free boats rentals - nice surprise.

Genuine Expedia guest review

beautiful weather combined with the beautiful surroundings , food , and service made for a very enjoyable short stay holiday the facilities are great as is the view from the 3rd floor room we changed to where great. thank you dave

Genuine Hotels.com guest review

beautiful scenery right on the lake and has fire pit, nice restaurant and bar area and patio with a view of lake, needs some maintenance thru out resort, beach is small but has basketball court, tennis court, suitable for families with younger kids. Quiet location just outside of town.

Genuine Expedia guest review