4.0
out of 5
Excellent
(355 reviews)
(Neighborhood average
4.0)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
My stay at this hotel was fine except for the lower bar/restaurant area. The lady who was an attendent there was very rude to me and my daughter. We had... brought in food from the outside and she rudely told us that we could not eat there, in which there are no signs posted stating this. I asked why she said stated you just can't . It was not a matter of following a rule but her rudeness toward me and my daughter. on the other hand in the restaurant to the right as you enter the hotel where we had breakfast, the sevice was excellent as well as the service on the 12th floor. Learning how to communicate is important in the service field. by Beleta from Fort Lauderdale on 05/10/13