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All hotels in Hawaii (The Big Island), Hawaii, United States
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1 room,  2 adults 
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Room 1:

The Fairmont Orchid, Hawaii

19.951428, -155.85694
4.5 stars
1 N Kaniku Drive Kohala, Kamuela, HI, 96743 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $359 $305
available on 07/01/13
Price Match Guarantee
4.6 359 5

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    Image of The Fairmont Orchid, Hawaii, Hawaii (The Big Island)
    4.6 out of 5 Outstanding (359 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Exceptional service, friendly staff, beautifully maintained grounds, lots of great beachfront property adjacent and onsite to walk or jog along, lagoon... was great for water activities staying close to the resort...definitely would recommend. Reviewed by a Hotels.com guest on Nov 24, 2012

    Overview

    Location.
    The Fairmont Orchid in Kamuela, Hawaii, is poised on 32 tropical acres along the sunny Kohala Coast on Hawaii's Big Island. Adjacent to the Francis H. I'i Brown Golf Course, this oceanfront property is one-half mile from the Puako Petroglyph Archeological Preserve. Complimentary shuttle service within the resort is available upon request.

    Hotel Features.
    Hawaiian music accompanies the Hawaiian cuisine served at Brown's Beach House, featuring locally grown produce, mainland meats, and island seafood. The Orchid Court provides al fresco, buffet-style breakfasts and a la carte selections, while Norio's Sushi Bar & Restaurant boasts a menu featuring tempura, fresh sushi and teriyaki. Oceanfront massage cabanas and waterfall massage houses are hosted at Spa Without Walls, where pampering services include the Big Island Coffee & Vanilla Exfoliation Treatment and the Lomilomi Massage. A 36-hole championship golf course is featured at the Francis H. I'i Brown golf course, while 10 tennis courts reside at the property's Vic Braden Tennis College. A fitness center contains free weights and cardiovascular equipment. Kayaking, surfing and snorkeling are available on site, with additional amenities including two lava-rock spa tubs, and a 10,000-foot oceanfront pool. Children's activities include the Keiki Aloha program, offering nature walks, snorkeling and arts and crafts activities for a fee.

    Guestrooms.
    The 540 guestrooms feature crown molding, teak-wood furnishings, upholstered armchairs and decor in tones of khaki, saffron yellow and pale jade. Sliding-glass doors open to private furnished lanais with ocean or garden views. Bathrooms feature dual marble vanities, complimentary toiletries, bathrobes, phones and separate showers and bathtubs. Guestrooms feature LCD cable televisions with pay movies.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $305
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Fairmont Gold Ocean View

    Ocean View Executive Suite

    Partial Ocean View

    Fairmont Garden View

    Ocean View

    Deluxe Ocean View

    19.951428, -155.85694
    Hotel coordinates:

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    Map

    The Fairmont Orchid, Hawaii
    View The Fairmont Orchid, Hawaii on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 21
    • Check-in time starts at: 3 PM
    • Check-out time is: Noon
    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Garden
    • Gift shops or newsstand
    • On private beach
    • Patio
    • Picnic area
    • Poolside bar
    • Pool table
    • Restaurant
    • Shopping on site
    • Swimming pool - outdoor
    • See more facilities
      • Ballroom(s)
      • Bar/lounge
      • Barbecue grill(s)
      • Billiards
      • Clubhouse
      • Coffee shop or café
      • Elevator/lift
      • Luggage storage
      • Number of floors - 6
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Tennis on site
      • Total number of rooms - 540
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Bathrobes
      • Bathroom phone
      • Bathroom scale
      • Cable TV service
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Extra towels/bedding in room
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room childcare (surcharge)
      • In-room massage available
      • Lanai
      • LCD TV
      • Makeup/shaving mirror
      • Microwave (on request)
      • Multi-line phone
      • Pay movies
      • Refrigerator
      • Separate bathtub and shower
      • Slippers
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Spa tub
    • Steam room
    • Supervised childcare/activities
    • Tour assistance
    • Wedding services
    • View more services
      • Arcade/game room
      • ATM/banking
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Hair salon
      • Health club
      • Laundry facilities
      • Limo or Town Car service available
      • Multilingual staff
      • Parking (surcharge)
      • Porter/bellhop
      • Secure parking
      • Valet parking
    • Business & Event
    • Banquet facilities
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Technology helpdesk
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    • The Fairmont Orchid, Hawaii is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2010 Travel + Leisure 500.

    Dining

    Brown's Beach House - Menu of Pacific Rim and Hawaiian regional cuisine featuring locally grown produce, fresh seafood from island waters, and mainland meats. Open for dinner, with nightly Hawaiian music.

    Norio's Japanese Restaurant & Sushi Bar - Features authentic, traditional Japanese cuisine. An up-close-and-personal culinary experience is offered from a 12-seat sushi bar. With tables overlooking koi ponds, this intimate dinner restaurant features fresh sushi, teriyaki, tempura, and a selection of sakes and wines.

    The Orchid Court - This breakfast restaurant serves daily buffets and à la carte items in an open-air setting with tropical garden and waterfall views.

    Brown's Deli - Offering on-the-go snacks, sandwiches, fresh fruit, salads, pastries, and coffee drinks. Open all day.

    Luana Lounge - Located near the main lobby, this leisurely and comfortable spot is perfect for relaxing and enjoying tropical libations and delectable pupus (appetizers). Features local Big Island art. Open mid afternoon until late night.


    Hale Kai Restaurant - Watch endangered sea turtles bask on the shore from this toes-in-the-sand, family-style-dining restaurant. Serves a broad menu of lunch and dinner favorites, desserts, and cocktails. Located poolside. Open from late morning until late evening.

    Kahakai Bar - Cocktails and pupus are served beachside under a Polynesian-style thatched roof. Open from late morning until early evening.

    Recreation

    Resort staff can assist guests with snorkeling, scuba diving, kayaking, and other water sports; fees apply. Cultural and nature hikes are also available (surcharge). Complimentary water-aerobics classes are held in the resort's 10,000-square-foot freeform pool each morning. Other facilities include two outdoor spa tubs, and a fitness center. Guests have access to 10 tennis courts, with a pro shop and instruction available; fees apply.

    For a one-time per-person fee, guests may obtain an optional activity pass that includes snorkeling, beach, and kayak equipment; yoga, surfing, and tennis lessons.

    The Fairmont Orchid is adjacent to the Francis H. I'i Brown Golf Course, which features two 18-hole, par 72 golf courses with ocean views and green fairways patterned with black lava.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Basketball on site
    • Bicycle rentals on site
    • Bird watching on site
    • Complimentary bicycles on site
    • Fishing on site
    • Golf - driving range nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails on site
    • Horse riding/rental nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Pilates classes on site
    • Playground on site
    • Rowing or canoeing on site
    • Running track/path on site
    • Sailing on site
    • Scuba diving on site
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Swimming on site
    • Tennis lessons on site
    • Tennis on site
    • Volleyball on site
    • Whale-watching on site
    • Windsurfing nearby
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 14.50 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 14.50 per day (rates may vary)
    • Fee for wireless Internet in all public areas: USD 14.50 per day (rates may vary)
    • Fee for high-speed Internet (wired) in all public areas: USD 14.50 per day (rates may vary)
    • Fee for high-speed Internet (wired) in business center: USD 20 per hour (rates may vary)
    • Self parking fee: USD 17 per day (in/out privileges)
    • Valet parking fee: USD 22 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Hawaii (The Big Island), Hawaii, United States
    Map
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    Area map

    The Fairmont Orchid, Hawaii Kohala Coast - Waikoloa

    A short guide to Kohala Coast - Waikoloa

    Luxury resorts, sprawling golf courses, and white sands line the Kohala Coast – Waikoloa. Hawaii’s sunniest coast is a must-go for beachgoers. It is also known as the cradle to King Kamehameha, Hawaii’s greatest king. His influence can be seen at the nearby Pu’ukohola Heiau National Historic Site, where visitors can see the temple of war he built before unifying the Hawaiian Islands.

    see all hotels in Hawaii (The Big Island)

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Francis H.I'i Brown North Golf Course - 1400 yards

    1.0 - 3.0 mi

    • Francis H.I'i Brown South Golf Course - 1.1 miles
    • Waikoloa Heliport (WKL) - 2.1 miles
    • Puako - 2.5 miles

    3.0+ mi

    • Hapuna Beach State Park - 3.4 miles
    • Hapuna Golf Course - 3.8 miles
    • Mauna Kea Beach - 4.3 miles
    • Waikola Village Golf Club - 4.4 miles
    • Pu'ukohola Heiau National Historic Site - 5.6 miles
    • Kawaihae - 6.7 miles
    • Hamakua Macadamia Nut Company Visitor's Center - 6.8 miles
    • Kamuela Waimea-Kohala Airport (MUE) - 12 miles
    • Kailua-Kona Intl. Airport (KOA) - 19 miles
    • Upolu Point Airport (UPP) - 22 miles
    All hotels in Hawaii (The Big Island), Hawaii, United States
    Reviews
    • All (359)
    • Business (4)
    • Romance (50)
    • Family (43)
    • Friends (7)
    • Other (255)
    4.5 / 5
    Excellent

    Score breakdown (from 50 reviews)

    • 5.0
      (31)
    • 4.0
      (16)
    • 3.0
      (2)
    • 2.0
      (0)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.7
    • Service
      4.6
    • Comfort
      4.6
    • Condition
      4.5

    Reviews: Overall

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night romance trip in Jan 2013
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Paradise on the island"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Exceptional service, friendly staff, beautifully maintained grounds, lots of great beachfront property adjacent and onsite to walk or jog along, lagoon was great for water activities staying close to the resort...definitely would recommend.
    Genuine Hotels.com guest review
    4 night romance trip in Oct 2012
    BJM
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night romance trip in Oct 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night romance trip in Sep 2012
    Kelle
    US

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night romance trip in Sep 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night romance trip in Aug 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "Beautiful, but secluded."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed here on the last night of eight nights on the big island. Beautiful hotel and location. We are not big resort people (we spent most nights at B&Bs) and found it a nice change of pace. However, some things on site are quite expensive and they charge for basically every little incidental. Grocery stores are a short drive away.
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2012
    John
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Beautiful Oasis"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Overall, our stay was wonderful. We did pay premium for an ocean view and ours was partial ocean view so somewhat disappointed about that. The hotel staff was very cordial and helpful. Concierge desk was very knowledgeable and helpful. Had some trouble with product purchased at the spa but it was cheerfully exchanged.
    Genuine Hotels.com guest review
    9 night romance trip in Aug 2012
    Beverly
    US

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "Best hotel in this area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    nice hotel lobby, restaurant, beach, and pool. The King Kam provided a nice luau, although it got a bit long and we left early. The rooms are a little dated in layout, but the hotel has had recent renovations. The staff were very friendly and helpful. If we were in this area, we would stay again.
    Genuine Hotels.com guest review
    5 night romance trip in Jun 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Great getaway for my wife and me!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I wanted to get away for a few days and have some romantic, quiet, down time. The Fairmont Orchid delivered on all fronts. We had great service, a great room and a great time. We will go back again as soon as we can get away.
    Genuine Hotels.com guest review
    4 night romance trip in Jul 2012
    Roger
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Jul 2012
    T.S.
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night romance trip in Jun 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "10th Anniversary"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We love this hotel and have stayed here several times. We have never been disappointed. As always, the staff and the hotel itself were wonderful. We came here to celebrate our tenth anniversary. We made reservations at Brown's Beach house for the night of our anniversary, but we were both disappointed in our experience. The waiter was wonderful, but […] the menu was lacking. I think for the price of our meal, we should have walked away satisfied. I had a fish sampler. It was just that, a sample. It was also over cooked. My wife had a pork chop. I have to admit, it was pretty good, but it was JUST a pork chop with Easy-Mac. Not what you expect from a hotel of this caliber. We still love this place, but the experience at the restaurant was not what we expected. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2012
    John
    US

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in May 2012
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Fairmont Orchid - Big Island"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel. Great staff. Great beach with excellent snorkeling right off shore with the sea turtles. Great gym too! The only negative thing I can say is realy that the self parking fee is ridiculous and they charge for wireless internet. They need to get with the times and have free wi fi access like most hotels do these days. Not impressed with bar […] and restaurant prices. Very high but I guess that is to be expected for a luxury resort. Thankfully there is a nice supermarket with reasonable prices not too far away from the hotel where we purchased our drinks and snacks etc. If you rent snorkel gear, dont rent it at the resort. Rent it from snorkel bobs which is in the same shopping area as the supermarket. You can get gear there for the same price for a day as what the hotel charges for an hour. Overall though, we really enjoyed it there and would definitely stay again and recommend this to anyone. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2011
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Nov 2011
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2011
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Fairmont orchid waikoloa"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great deal! This hotel is nicer than 90 percent of the hotels in Kona or Waikiki.
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2011
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "check your room rate"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We got screwed by the Fairmont Orchid: We booked an ocean view room through Hotels.com, but the place was packed and they put us in a partial ocean view room (with two queen beds, when we had requested a king--they fixed that by moving us the next day, but not the view). Be sure to check that you get what you pay for.
    Genuine Hotels.com guest review
    5 night romance trip in Nov 2011
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Immaculate setting with top service"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is immaculate, the staff is incredibly hospitable (and seeing many of the same faces here for years). Beach and pool pristine. Not very close to town but I like that (we rented a car, but they do provide shuttle services). We've been coming back over the past few years.
    Genuine Hotels.com guest review
    7 night romance trip in Nov 2011
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Awesome... hotel..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This is one of the most beautiful properties I have ever been too. not cheap, but everything is excellent to the last detail. Friendly people, wonderful gardens with waterfall, flowers and views, excellent food, great little man made beach great for wading in the water, and for the snorklers, more green turtles than you can count. I cant recommend this […] resort enough. Read more
    Genuine Hotels.com guest review
    5 night romance trip in Oct 2011
    Pablo A
    US

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Oct 2011
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Simply Awesome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a first rate property in every way. We loved everything about it. You can pay more to stay in the area but if you do you are wasting your money.
    Genuine Hotels.com guest review
    4 night romance trip in Sep 2011
    Tim T
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Fairmont Orchid"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is an absolutely gorgeous hotel! It was like checking into paradise. They really thought of everything down to the last detail. The lagoon was great and we were able to snorkel with sea turtles just outside of the lagoon! The pool and hot tubs were wonderful as well as the beach. The service was impeccable, everyone was extremely nice and helpful. […] The resort is away from all the hussle and bussle of Kona, so that can be a bit of a drive to visit the more happening areas, but I can see that oine wouldn't have to leave the property if they so desired. Just a word, to self park costs money, which we didn't expect, but several hotels charge a parking fee. They have a lot of equipment (snorkel, paddleboard, surfboard, boogie board) to rent, so if you're staying there several days, I'd recommend the package they have. We would definitely stay here again! Read more
    Genuine Hotels.com guest review
    2 night romance trip in Sep 2011
    Michele D
    US

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "Faily Awesome"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Ths hotel is a bit of an anomoly. Sometimes, the level and quality is above expectations and other times far below. Beautiful resort and room yet, a total of three towels for the two us. Shower jell not replaced on second day. The room was well appointed yet had a useless wine opener. Called three times to have wine opener that worked delivered to the […] room 45 minutes later, it arrived!. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Sep 2011
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Great Hotel - Great Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed at the Fairmont recently and loved everything about the hotel except for the part when we left. Great place to stay...very friendly staff.
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2011
    A H
    US

    The Fairmont Orchid, Hawaii
    3.0 / 5
    Good
    "Fairmont Orchid"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    False advertising. Ocean view rooms are really gsrden. Dont spend the money for the upgrade..
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2011
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    3.0 / 5
    Good
    "Great hotel but we got the bunkest room"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    the hotel wasn't sold out, felt like it was at best 1/2 full. but we got the bunkest room in the entire place - ground floor facing a shed. the place is HUGE and we were on our honeymoon so even though i wasn't expecting an upgrade, I would have preferred and expected a room with at least a decent courtyard view. our theory is because we paid a low […] rate via hotels.com, couldn't figure out why else they would put us there. that said the property is really great. i would only go there again if i booked an ocean view suite but for that price, i may stay at another resort. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Jul 2011
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "The Fairmont Orchid, Hawaii"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Beautiful Hotel, great activities included in your stay. Super friendly staff.
    Genuine Hotels.com guest review
    5 night romance trip in Nov 2010
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "Fairmont - Hawaii"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    The hotel was beautiful! The pool and beach area were great and a perfect place for snorkeling. We were disappointed with our room. We paid for an ocean view and had more of a golf course, mountain view. It was a wonderful view, but not what we paid for. Although we reserved a room with one king bed, we were told because of how we made our reservation […] that only rooms with two queen beds were available. A bit disappointing for a honeymoon! The staff was friendly, however, they did not make us feel comfortable since we were not part of the presidents level. They definately catered to those guests over the rest. The bell-hop (Paul) made the trip for us. He gave great suggestions and greated us everytime he saw us. He remembered our names and showed that he really cared about our stay and ensuring our questions were answered. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Nov 2010
    Jennifer F.
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night romance trip in Sep 2010
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Great Romantic Getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I stayed here for a few nights at the end of our honeymoon. We greatly enjoyed the beauty, comfort, and service at the Fairmont Orchid. It was extremely relaxing. We especially enjoyed snorkeling in the bay (steps away from our room) with turtles and all kinds of fish, and renting a cabana for a day that looked directly out over the ocean […] (gave us some peace and serenity being away from all the kids/families). I also greatly enjoyed the morning yoga class (on the beach!) and walking along the coast trail that goes north and south of the hotel. There's not much near it except other hotels and a small shopping center, so we often went over to the Kings/Queens shops in Waikoloa village for food/groceries/snacks and to watch the beautiful sunset at A-bay. We ate lunch at the Fairmont deli a few times and at Brown's for a sunset dinner, which was very romantic and memorable. Overall, it was a great experience and I would recommend it to anyone! Read more
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2010
    Elisabeth M
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night romance trip in Aug 2010
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night romance trip in Aug 2010
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "Idyllic place with spotty service"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The location of the hotel is perfect and the grounds are beautiful. The hotel has all the amenities you need. The rooms are comfortable and clean but we did not have black out screens so we were not able to sleep in. The service was our big issue - we had problems in every place we ate (Brown's on the Beach, Norio's, and at breakfast). We either waited […] forever for someone to acknowledge us or our food took an incredibly long time to come out, or drinks were never refilled. For such a beautiful looking place with a high reputation, this was a disappointment. Despite those bumps, the sunsets were stunning, the pool was lovely, and the drinks were tasty! Read more
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2010
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Fairmont Orchid - Big Island Hawaii"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean room. Lots of locations to sit and enjoy the day and sunsets and nights: by the pool, by the beach, in a hammock, pool bar, pool restraurant w/sand at your feet, Browns overlooking the ocean, the 2nd floor lounge overlooking the grounds and ocean, etc, etc.... Great walking location to Mauna Lani and beyond. Would highly recommend. only drawback […] was no black-out blinds but shutters were not too bad in blocking out the early morning light. Read more
    Genuine Hotels.com guest review
    7 night romance trip in Jul 2010
    Dmax
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Jul 2010
    A Traveller
    US

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Jun 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Wonderful retreat"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We stayed on their Gold Floor, which, if you can afford it or find a deal, is 100% worth it – added SO much to an already-wonderful experience.
    Genuine Hotels.com guest review
    6 night romance trip in Jul 2012
    A Traveller
    GB

    The Fairmont Orchid, Hawaii
    1.0 / 5
    Poor
    "Would never stay at a Fairmont Orchid again"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    We booked this hotel as part of our 2 week Hawaii Honeymoon, staying at a total of two hotels and 2 bed and breakfasts, and to be honest, the B+B's were nearly superior in every aspect than the Fairmont I found the desk staff, not naming names, to be very very rude, arrogant and dismissive, every time i had dealings with them my BP was raised! a general […] lack of interest and "couldnt be bothered" attitude,with some serious snobbery. A car manufacturer was having a retreat at the hotel at the time and the staff seemed to be more interested in following them around attending to their every whim than to helping or giving any time to "regular" guests and speaking with a number of guests we found this to be a running theme with nearly all of us. A serious let down the hotel itself is nothing special, run of the mill, with a small beach area and badly laid out Hidden Costs. even though i know its nothing really new, i still have issue with them here, considering the costs we paid to stay at a so called superior hotel. the parking rates, for actually staying at the hotel are ludicrously high, as is the cost of internet access. i have no problem paying for stuff but at a hotel like this i expected better. and when i did purchase a period of internet, it wouldnt work and all i was told was "not our problem, nothing we can do, no refunds" The service staff, cleaners grounds people etc are pretty much the only positive i have with the hotel. They were always polite lovely and talkative, and recognised how ridiculous "elements" of the hotel were when we discussed it with them the restaurants on premises are more "nothing special" with sub standard food and service as well. On 2 seperate occasions i ordered meat, well done with no garnish, (allergies) and on both times got medium rare with garnish. Grossly overpriced for what you get with bad service. Pool. Again, i know this practise is nothing new, but the rates charged for certain areas around the pools are just mind bo Read more
    Genuine Hotels.com guest review
    6 night romance trip in Oct 2011
    Steve J
    IE

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "Fairmont Orchid Big Island, HI"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Superb! Great location, sheltered beach excellent for swimming. Lots of sea turtles. First class service from Fairmont Gold. Highly recommended.
    Genuine Hotels.com guest review
    8 night romance trip in Aug 2011
    A Traveller
    GB

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night romance trip in Nov 2010
    A Traveller
    CA

    The following reviews were posted by Hotels.com guests from other countries

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "大人なハワイ島のホテル"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    客層も30代以降の夫婦が多く、落ち着いた雰囲気でした。 ホテルのお庭や海もキレイだし、食事も美味しくよかったのですが、お風呂の清掃が少し足りてなかったり、ハンドシャワーもあるとなおかつよかったです。
    Genuine Hotels.com guest review
    3 night romance trip in Apr 2013
    とんちゃん
    JP

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "新婚旅行"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    雰囲気はロマンチックな感じで良かったです。お食事も雰囲気が良く美味しかったです。ホテルのプライベートビーチで、スノーケルを着けて泳いだら、20m先の浅瀬にウツボがいたのでビックリしましたが、魚も沢山みれて楽しかったです。50m先の岩場の裏には大きいウミガメが2,3匹ゆっくり泳ぎながら下の岩場の藻を食べていて、しばらく観察して楽しめました。人に対して全く警戒心がありませんでした。 残念なのが、フロントWi-Fiにしても、駐車場一日17ドルにしても、パラソル45ドルにしても、ホテルに滞在しているなら無料でも良いのに全てお金を取りすぎでした。 スタッフは皆様感じの良い方ばかりでした。妻はヤモリにぎゃあぎゃあ言ってました。 改装中だったので、今後に期待です。
    Genuine Hotels.com guest review
    3 night romance trip in Dec 2012
    タロ
    JP

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "のんびりできました"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    ステキなリゾートホテルで、スタッフの対応もよかったです。シュノーケリングをしたらホヌにも会えました! レストランはそこそこしますが、近くのモールで買い出しができます。 ロケーションもサービスも良いのですが、やはりホテル内の施設を満喫すると、宿泊費の倍はかかるかと…。個人的にはWiFiくらいはフリーサービスにしてくれると嬉しいです^^;
    Genuine Hotels.com guest review
    4 night romance trip in Nov 2012
    A Traveller
    JP

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "静かなリゾートを求めるなら"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    ホテルでゆっくりリラックスしたい人にはお勧めのホテルです。小さいお子さんはほとんどいませんのでプールでリラックスできますし、小さいですがプライベートビーチでものんびりできます。(他の島のプライベートに比べると本当に小さいのですが) 車で約10分ほどで世界一にもえらばられた事のあるハプアビーチに行けます。ここは本当に美しく、のんびりできます。無料の公共の駐車場もあるので、最低限の荷物(ビーチタオルと飲み物、サングラス、本)をもって行き、木陰でゆっくり過ごせます。部屋からは、ゴルフコースと海、綺麗に山が見渡せます。部屋はお掃除係の人によって、綺麗に掃除していたり、そうでもなかったり、、、。それがちょっと残念でした。
    Genuine Hotels.com guest review
    7 night romance trip in Sep 2012
    わぼ
    JP

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "best hospitality"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We stayed at this hotel for 5 days. This was our 25th anniversary of our marriage. Circumstances and room were well, but average for considering cost/performance. However, the hospitality was best in the world-wide levels. Everybody was kind and smile. It was so nice anniversary. Thank you.
    Genuine Hotels.com guest review
    5 night romance trip in Jul 2011
    HO
    JP

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "のんびり大人のリゾート"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    ハネムーンで利用。 ガーデンビューのお部屋でしたが、客室も広く、海も遠くに見えました。窓をあけると滝の音がずっと聞こえます。 バスルームはシャワーブースは固定式でしたが、シャワーブースがあり、ビーチから戻ってきたときなど便利でした。 ビーチはこじんまりとしていましたが、子どもがいなく、大人がゆっくり過ごすのに快適でした。ウミガメも近くで見えました。熱帯魚みたいなお魚も見れました。 オープンテラスのレストランでディナーを食べましたが、59ドルのコース料理を頼みましたが内容もチョイスできて味も満足でした。ハワイアンソングの生演奏を訊いて雰囲気がよかったです。 ホテル内はデリで朝食も買えますが、少し高いので、シャトルバスで近くのショッピングモールでスーパーで水などを買出しに行きました。そこのモール […] はおみやげなどはあまりないので、レンタカーで大きいショッピングモールに行くことをおすすめします。 Read more
    Genuine Hotels.com guest review
    3 night romance trip in Oct 2010
    A Traveller
    JP

    The Fairmont Orchid, Hawaii
    5.0 / 5
    Outstanding
    "ホテルのビーチでのシュノーケリングもおススメ。"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    ホテル前のビーチ(入り江みたいな所)でシュノーケリングをしていたら、大きなウミガメに遭遇しました。 カフルウ・ビーチパークにいたのより断然大きかったです。 ホテルの設備は特筆する程ではないですが、充分に満足できました。朝食のビュッフェも美味しかったですが、部屋のブローシャーには朝6時からとあったのに、帰国日に行ってみたら、6時半からと言われ、食べられませんでした。残念! 少し日本人が多かった印象ですね。
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2010
    A Traveller
    JP

    The Fairmont Orchid, Hawaii
    4.0 / 5
    Excellent
    "ビーチ最高!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    お部屋:新しくはありませんが、清潔でシックな感じです。ラナイも広いです。 バスルーム:大理石の床でとてもゴージャス。バスタブとシャワールームが分かれてるので便利です。 インターネット:無線も有線もOKです。ただし、宿泊客が無料で利用するための説明書が不充分です。 ビーチ:午前中の方がオススメ。シュノーケルしてたら、ウミガメに出会えました。お魚もたくさんいました。 プールは利用していないのでわかりませんが、プールバーのスタッフが少なすぎます!プールバーのスタッフが御用聞きにビーチまで来てくれるのですが、一人で対応していて、笑顔で接してはいるけれど、息切れしているのが見てて気の毒に思えました。もっとスタッフ付けてあげようよー。
    Genuine Hotels.com guest review
    3 night romance trip in Sep 2010
    A Traveller
    JP

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Hawaii (The Big Island), Hawaii, United States
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    The Fairmont Orchid, Hawaii

    4.5 stars

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