Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary hot/cold buffet breakfast.
Acuarelas - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Helechos - This bar specializes in local cuisine and serves lunch only.
24-hour room service is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Would Not recommend"
This hotel was awful. We thought we were staying at a nice spa like hotel. Instead we got a hotel that was very low end. The beds are horrible - a mattress on a wooden slats, ac that did not cool the room, and never enough towels. The "thermal pools" close at 6pm and are not even hot. Our electronic keypad did not work - so we were given a single key. […] Of course we got locked out and it took 35 minutes to get back into the room. The first night there we only had 2 towels for 4 people. The second day after our room was cleaned - we had no towels - and it took 45 minutes to bring us towels. Read moreGenuine Hotels.com guest review
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