Menzies Hotels Cambridge

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Genuine Hotels.com guest review

I cannot thank the staff enough very their efforts in making my wife and i's stay a stress free relaxing wonderful stay. The waiter service and food in the restaurant was beyond our comprehension. It was delivered to our table and looked and tasted divine. The swimming pool was a chilled place to relax and een my non swimmer wife went swimming ( all […] best hanging on to me whilst we floated around the pool).we both cannot wait to return and try out other hotels in this chain. The only negative was that he drinks were on the pricey side compared to a pub. But I could have walked to he ,coal pub only 5 mins away..( don't eat their though. There is a lovely beefeater a short can ride away on he A14 ( Huntington road) about £12 each way. Staff their are great as well. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is quite a distance away from the train station. If you don't have a car, it can be a concern. The room is a bit outdated and small. The bathtub was old that you could see a few chips and that areas of black material were exposed. Its hot and cold water came out in two streams instead of one. This could be normal but was new to me. However, […] the staff both at the front desk and in the restaurant were all very friendly, helpful and courteous. Read more

Genuine Hotels.com guest review

Staff was very helpful. But the hotel was much further away from Cambridge city centre than it showed up in google maps.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was a delightful stay. We go away as a family on each of our birthdays to a different part of the country. We'd not stayed in a Menzies hotel before (nor even heard of it) but were very impressed. We arrived early and our room was not ready, but the children were given free ice cream and the reception staff and housekeeper could not have been more […] helpful. Read more

Genuine Hotels.com guest review

Hotel was lovely and clean, staff were very friendly and the spa and pool area were great. I think the only thing that lets the hotel down a little bit is the amount of foreign staff, it can cause a bit of a language barrier at times.

Genuine Hotels.com guest review

Nice hotel, out of city and with parking restrictions in town, difficult to get in and out to visit and eat and enjoy. Balance cost of taxis against extra cost of hotels in Cambridge?

Genuine Hotels.com guest review

Our room was cold when we entered; an hour after check in time. The heating didn't 'warm up' as suggested by staff. Moved to another warmer room. The room was noisey at night with running water through pipes which kept us awake every 15-20mins. The spa was disappointing not as in the web site photos, the sauna was tiny; the steam room was 'out of order' […] the pool was no bigger than a school swimming pool. The spa bath kept shutting off every few minutes, no adjustable settings to use yourself, just wait in the water until the bubbles kicked in again!! Staff where were full of apologies but could do or say anything to relieve our disappointment. We stayed in the executive suite, so paid the extra for a better room :( We did get a refund on our bottle of wine, but dont get too exiting the food is only just ok. Read more

Genuine Expedia guest review

Only one night stay while working in cambridge two things to moan about we're 1-water flow was poor from the taps and shower. 2-a pint of carling cost £4:25!!! So we went over the local pub by tesco's (the fox)

Genuine Expedia guest review

Run down in parts and bar/lounge menu not good value for money. Rooms ok but bathroom not as clean as should be - hairs in bath and on floor, grubby bin and dust in places. A room service tray with dirty plates, cutlery and old food was in the hall way upon my arrival and still there on my departure. Another guest told me it had been there two days […] and no staff had bothered to collect it or even check it had been moved. Standards in hotels are getting worse and staff training needs to be addressed. Expensive room for basic stay and not including breakfast - not a place I will stay again. Read more

Genuine Expedia guest review

Stayed for a week while my son was sitting exams in Cambridge so neither business or pleasure really. Staff were helpful and friendly, room was spotless and quiet. Near enough to the city to drive in within 15 minutes outside of rush hour. Pool was lovely. Food excellent. Room service excellent. Highly recommend.

Genuine Expedia guest review

We expected an overnight stay in Cambridge at New Year's to be expensive, yet the extremely reasonable price we paid included dinner and breakfast, and gave us the opportunity to have dinner in our room. Though the main reason we chose this hotel was the fact that they welcomed dogs!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very competatively priced and comfortable environment for either working or transit purposes. Food probably wont win awards but was quite pleasant and reasonably priced. The bed is very comfortable and while the bathroom is small the facilities were well up to the job. I am a little dissapointed that I didn't check and realise that the gym and pool […] facilities were available so didn't bring the appropriate clothes to make use of them Read more

Genuine Expedia guest review

This hotel is being upgraded in terms of room. In general it is ok but the restaurant is very disapointing. The food choice is poor and the meals expensive for what they are. Gammon with eggs and french fries is nearly £14.00 without a vegatable and the quality was only satisfactory. This is probaly due to the hotel being a long way out of Cambridge […] and therefore the guests are captive. Would I stay the again, for rooms yes for the food NO. Read more

Genuine Expedia guest review

The restaurant was chaotic on the evening we chose to eat there. The food was reasonable, but we had to wait 20 minutes between courses and one starter (soup) did not arrive until the other one had been eaten.

Genuine Hotels.com guest review

The hotel was excellent for what we needed, if rather impersonal. A large hotel with lots of corporate events made it more functional than enjoyable. Staff did their job but without that caring personal touch - this hit us after visiting 2 other hotels in the last week which gave very different staff experiences. Would book again for the facilities […] . Read more

Genuine Hotels.com guest review

For a 4* hotel room was a little tired, dining room could do with upgrading as both decor and furniture and furnishings were not quite up to the standard expected. I stayed 2 nights in room 211 and on the second I was woken up 4 times during the night with the hotel phones ringing in my room. As I was staying to visit my very sick son I feared the worse […] to hear the phone, but there was no one on the other end each time. Eventually I pulled the phone plugs out of the wall, but had little to no sleep during the night. Very disappointing. Read more

Genuine Hotels.com guest review

Excellent: even when there was pressure on the restaurant service they went out of their way to look after us on time.

Genuine Expedia guest review

The hotel is situated directly off the A14. With a bus service from the village to Cambridge every 20 mins, (which takes about 25mins). The local pub, the Fox is a 5 minute walk away which does food, which is worth knowing as food in the hotel is quite expensive. There is also a 24 hr Tesco and chip shop in the village.

Genuine Hotels.com guest review

Generally excellent but service at the bar was poor. Low quality tea, coffee and drinks.

Genuine Hotels.com guest review

hotel manager and staff were very pleasant and helpful and would definately use again if in that area bus into cambridge just outside hotel.

Genuine Hotels.com guest review

The hotel, especially the public areas (toilets and spa) could definitely use better cleaning and general refurbishment. In the spa you're supposed to unwind, but this is not really possible when you have concerns about the cleanliness. In other countries such a hotel would not get 4 stars.

Genuine Expedia guest review

Staff, service & generally V.Good. Two things to improve hairdrier in room very noisy wouldnt blow a candle out require renewal, the only other thig is the decking area outside the lounge area requires more suitable lighting than a spotlight.

Genuine Hotels.com guest review

This is not a bad hotel but it is stretching it to say it is anything above a three star. The rooms were in need of a up date, very 1980s. The breakfast room was in a poor condition a bit like a greasey spoon,no table cloths we had to ask for butter,napkins because the plates were to hot and I cleared our own table as ther was no staff about, to be […] fair they were our plates ect; but the tables were so small you could not get that much on them. The outside of the hotel was lovely. The rooms were a bit basic, no fridge, iron or safe. I would not book this hotel again. Read more

Genuine Expedia guest review

I just stayed there overnight. Overall experience was rather positive, with the exception of the morning shower -- lack of hot water was both surprise and disappointment.

Genuine Expedia guest review

Staff friendly and helpful and the food was lovely. Unfortunately residents in next room arrived around 2am, and talked loudly, slammed doors etc for 3 hours! Sadly bus service did not keep to timetable supplied - not hotel's fault.

Genuine Hotels.com guest review

Very comfortable stay. Only one negative comment - could do with some extra staff on reception, had to wait ages to be served.

Genuine Expedia guest review

Overall very good - a few more staff in the bar may have been more helpful on saturday night it was like the marie celest! no bar staff to be seen for at least 5 min. Food and breakfast excellent

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Friendly and helpful staff right from the greeting at reception, to the fitness area and restaurant. This was very much appreciated.

Genuine Hotels.com guest review

We only stayed for one night but our opinion might only worsen if staying longer. The pluses are: ample parking, near to retail park for other dining options, good swimming pool and gym; on bus route to Cambridge (saving on high parking fees). The negatives are: beds are lumpy; bathroom was in dire need of replacement; restaurant is very busy and booking […] is essential. We were day-tripping to Cambridge and this hotel served its purpose adequately. Would I want to stay there again? Possibly, if I couldn't find anything better for the same or slightly more money. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

A great hotel to use as a base to visit Cambridge. Free wifi was an added bonus. Very comfortable and a good deal which included dinner on one night.

Genuine Hotels.com guest review

The rooms were probably new in the 1980s since then I dont think they have changed a bit. It could be a fantastic hotel with an update and a new bed as that was not the most comfortable.

Genuine Hotels.com guest review

The deal was good which allowed 2 nights B&B and 1 night dinner. Tthe Hotel is ideal off the A14. In respect of location it depends on where you need to get to in Cambridge. Traffic on A14 is terrible at peak times. The hotel was a good standard. Breakfast was good value. The only negative criticism is the Restaurant - I had to wait an hour between […] the first and second course the first night! Read more

Genuine Hotels.com guest review

We had a really great stay - the deal was fantastic and we made the most of the leisure facilities.

Genuine Expedia guest review

Gave me a room which had an interconnecting door with the adjoining room. This was horrible as the person next door was up since 6 am. Asked to change to a quieter room and the request was well accomodated with a suitable room allotted to me. Internet access is a bit slow since the hotel uses BT Openzone

Genuine Expedia guest review

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Genuine Hotels.com guest review

This was a one-night stop for my daughter's interview at Cambridge University. It was well located, easy to find and reasonably priced. Food was acceptable and the room comfortable if a little small for any more than one night. Didn't use the facilities so can't speak for them.

Genuine Hotels.com guest review

the rooms are small, but the bed is comfortable. i think that the pay per view is a bit expensive but in all the service is good

Genuine Expedia guest review

Was very satisfied with the standard of service at the hotel. I was particularly pleased with the leisure facilities available- especially as my daughter was very keeen to use the swimming pool! I found the staff very pleasant and very helpful.

Genuine Expedia guest review

Good clean hotel, rooms a bit dated.tv old "crt" style. Breakfast good, large selection of foods.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I had an overnight stop here after a long day at Snetterton race track. The staff were friendly, and the room clean and comfortable. You need an exit code for the car park and the security suited me as I had my track car on a trailer in the car park. Recommended.

Genuine Expedia guest review

Just got back from a two night stay here and would thoroughly recommend it. We had a very efficient check in and the staff even went the extra mile to get us a newspaper which isn't usually offered - very much appreciated. We stayed on a deal with dinner and breakfast included and can agree with previous review that the bar prices are a little expensive […] but the breakfast was fantastic - everything you could possibly want. The only slight negative is that the staff weren't particulary quick at clearing away the used plates, etc. The leisure facilities here were a definite bonus, pool, gym, etc and the hotel was convenient for us to use as a base to visit Cambridge with a bus stop right outside. Thanks to all your staff for all their assistance in making our short break so enjoyable - we will definitely recommend this hotel to others looking to stay in the area. Read more

Genuine Expedia guest review

We booked this hotel because it was conveniently located for a local wedding we were attending and appeared reasonably priced for a 4* hotel. When we got there the hotel looked shabby from the outside and lacked life or atmosphere inside. The staff booked us a "discounted" taxi for the night, which three minutes of searching told me was in fact the […] most expensive service of any local cab company. The room did what it said on the tin but needed re-touching to bring the quality up to match the price. The bathroom hid mould and a lonely looking turd left in the toilet by the room's previous occupants... either way not exactly a surprise worth paying through the nose for! Having not taken full advantage of the facilities or golf course at the hotel we can't comment on the quality of these, but as paying residents we felt the quality of service as well as the quality of the rooms on offer were not in keeping with the hotel's 4* rating. Having said this, the staff we encountered were trying to be helpful. Read more

Genuine Expedia guest review