Baymont Inn Miami-Airport West

I WILL NOT RECOMMEND THIS HOTEL

Genuine Hotels.com guest review

1. We arrived at the airport at 1:30 pm, tired and hungry and the hotel staff told us that they could not give us the room, nor leave us saved because they had luggage space!!. We had to wait almost three hours to give us the room. 2. My reservation was for a room with a king size bed and got a room with a queen size bed because it was all they had. […] I cheated. 3. My reservation included breakfast for 2 people for 3 days, however none of the three days it was possible to have breakfast because the breakfast area is extremely small, people would not fit, there was no food, was a complete disaster. It was a complete hoax. Read more

Genuine Expedia guest review

The hotel needs to substantially remodel their rooms, even their shuttle needs to be replaced. There was a problem between Hotels.com and Baymont; Baymont had to take time to find our reservation at Hotels.com. Despite the approximately $30 savings, I should have spent the extra money and stayed at a different hotel.

Genuine Hotels.com guest review

I scored a room here cheaply & I still paid too much. After reading other reviews, it seems that most of us who get a super cheap rate also get the same room. That would be room 109. It’s the handicapped room next to the laundry room to which you get to hear CONSTANT chatter from employees socializing throughout the night/morning. You will also be privy […] to having a maids cart right outside your door at any given time. The other reviews are correct about the smell. It’s a lovely mildew smell, which I assume is coming from the 3 foot wide water stain on the carpet, as well as many other stains. Also on the carpet is toothpaste, still wet from the previous guest as I unfortunately found out whilst walking barefoot. The smell was so bad I had to go to the grocery store across the street to buy some Lysol. Also be prepared to have the shower/toilet area to be uncomfortably wet after a shower. There is no tub to “catch” the water. It’s just one open room & the water gets everywhere. Also, there was a lot of hair all over the floor (not from your head) & the actual shower area completely dirty. Luckily, I had water shoes so I showered with those on. In regards to small details that this hotel looks over, my towels had lipstick on them, the wall lights had burn marks on the shades, horrible patchwork on the walls from whatever damage was done there, the list goes on. I highly suggest you stay elsewhere because the cheap rate you get is most certainly NOT worth it. Read more

Genuine Hotels.com guest review

Far away from the airport (USD 30+ cost the taxi from the airport). The free airport shuttle works only until 11pm (we arrive at midnight). The staff knows very little about anything. They could not even tell you at what time the shuttle could take us to a nearby shopping mall the next morning - by the way the shuttle can take you there only one per […] day) Also, the staff refused to store our luggage after checking out for a few hours until we had to leave for the airport - which is a very standard service offered by hotels!!. I still can;t believe they said no with a straight face! WORST SERVICE EVER Finally, we got a room with a wheelchair accessible shower (we did not request it neither need it!)...the shower had no separation from the bathroom floor and the shower head was broken so it could not be adjusted for somebody who is not in a wheelchair. If you care about breakfast, the one offered at this horrible hotel has no fruit, all is sugar fat and carbs - horrible. Don't waste your money at this horrible hotel. You can stay for half the money at a hotel 5 mins from the airport and then take a shuttle to the malls ($10 round trip) if you are staying in Miami for shopping during a stop over. Read more

Genuine Expedia guest review

I suppose I got the lousy room since I booked through hotels.com. I was on the first floor, near the lobby, next door to the hotel's commercial laundry room, with a housekeeping cart parked outside my room at all times, in a handicap room. The room was smelly and moldy (I'm allergic to mold so this was a huge problem). The shower/handicap bathroom was […] a mess...shower sprayed everywhere and I slipped repeatedly on bathroom floor, but was lucky not to have fallen. When I mentioned this to the front desk, I got a shoulder shrug! If this is what happens to guests who book through hotels.com, then I won't bother with it again. Because in this case, the "savings" really weren't worth it. Stay away from this Baymont suites hotel! Yuck! Read more

Genuine Hotels.com guest review

This is the first time I'm writing a review on Expedia. I'm not a picky person, but this inn is definitely the worst one I have ever lived in according to my 2-day experience there. When I opened the door of my room, I saw several advertisement papers scattering on the floor. Then I quickly noticed some stuff on the carpet. I didn't think they clean […] up the room completely when the previous customer left. When I tried to turn on the tiny TV, I found the remote didn't work... The breakfast is free but you will never ever have a pleasant one. There are only several seats over there and you won't be able to get even a cup of coffee if you get there after 9am. In conclusion, this is not a 2.5 star hotel, not even 2 star!!! You will never want to spend over 100 bucks staying in this inn. Read more

Genuine Expedia guest review

The room had a very bad smell of smoke. It supposed to be near MIA, but it was 8 miles far from it.

Genuine Expedia guest review

The curtains where smaller than the window and I would have to choose which side of the window I wanted to have people allow to see in. The carpets are horribly dirty. The pictures are EXTREMELY deceiving. Horrible customer service. I called the office for a taxi at noon, had to keep going up to the front desk for 2 hours waiting on my taxi. First time, […] the lady said Oh I never called a taxi I didnt know I needed too. (??? I called the office and asked for one but okay!) She calls for a taxi, 2 hours go by of my waiting and complaining before I speak to the manager THEN I get a taxi. Just all around horrible experience. Read more

Genuine Hotels.com guest review

The hotel room was very dirty and the carpet in the room very smelly. The location was great but the hotel needs to be upgraded badly!

Genuine Expedia guest review

carpets are 12 years old with holes Beds are with a big hole in the middle batroom toilet was never clean and has pee around the seat ( Discousting ) Washer and dryer were broken and used my money and lost it!!

Genuine Expedia guest review

The room was awful! They call it Baymont Inn and Suites. Well no suites here. I got in the room and there were messages from the last customers. I called the front desk and asked how you get rid of these messages and the young guys at the desk had no idea. I had to figure it out. The room was dirty and everything was old. I am amazed that Wydham associates […] there name with this place. To many more bad things to say about this place. I travel the entire country and this is by far the worst place I have every stayed and here I am in Miami! Please do yourself a favor and find another place! Any place has to be better than here! Read more

Genuine Hotels.com guest review

We were not the only guests who had problems getting transportation to the hotel. Guests with their own cars might fare better but air travelers are at risk of paying for a cab to reach this isolated hotel. No decent food to be had w/in walking distance. Although the place was almost empty they put us by the elevator !

Genuine Hotels.com guest review

The title says it all. There are plenty of hotels, offering comparable rates. Horrible noise problems (chainsaws running at 7:30 a.m. on a Sunday, anyone?).

Genuine Hotels.com guest review

I would not recommend this hotel. Our room was not clean. There was mold on the ceiling, shower was broken, stucco coming off of wall in bathroom, our sock feet were brown from the dirty carpet, cob webs on the walls and cirgarette burns on the comforter. The back door in the hotel was suppose to have a key entry for security and the door was open the […] entire visit. You could not shut the door. When my husband reported the broken shower, which the knob fell off in his hand, he went to have breakfast and while he was gone I was in the shower and the maid came into the room.. past a do not disturb sign...I was in the shower with it running and she was knocking on my door to get into the shower to fix it. She did not speak good english and we went back and forth for a few minutes for her to leave the room and we would let them know when we left our room so they could return and fix the shower. Seriously, who knocks on a bathroom door in a hotel room with the shower running and expect to get in. Especially knowing that there is someone in the shower. It is safe to say that next year on our annual trip to south FL we will not be staying at this hotel. As a matter of fact we scouted out locations for next year while we were there. We were not the only people complaining. There are many problems with this hotel and this is just our experience. Read more

Genuine Hotels.com guest review

It has been the worst night I´ve had in a hotel, first the smell of the room was extremely horrible, and we were given a room in front of the laundry room, there was noise all night long, doors, people making noise... the towels were yellow not white, the beds are extremely old, you can feel the springs... bottom line, I had booked two nights but only […] stayed for one night, it was worth to loose the money rather to have another worst night. Read more

Genuine Hotels.com guest review

This is a great hotel but when you don't buy the rooms directly from them they treat you like crab.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel que je ne recommande pas , la literie est tres mauvaise, la salle de bain pas dans un très bonne état et de plus il se trouve assez loin de l'aéroport et surtout la navette ne vient qu'a partir de 6 heure du matin donc si on a un avion à 7 ou 8 heures , vous pouvez oublier

Genuine Hotels.com guest review

Ao chegar com a minha família no dia 27/7/2011 nos forneceram um quarto que tinha uma goteira próxima a janela, a ponto de molhar o carpete, o que exalava um cheiro de mofo, indicando que este problema já era antigo. Como já era tarde, resolvemos dormir neste quarto e pedir a troca no dia seguinte. Solicitada a troca, nos colocaram num quarto menor […] que o primeiro. As camas de casal eram pequenas. O espaço onde servem o café da manhã é ridículo. Possui apenas seis mesas pequenas com duas cadeiras cada. Conclusão, dependendo do horário, agente tem que pegar os alimentos e comer em pé ou levar para o quarto. As opções oferecidas no café da manhã são poucas. Sinceramente, esperávamos mais deste hotel. O que o hotel tem de bom é a localização, traslado hotel/aeroporto/hotel e rede wifi em todo hotel. Read more

Genuine Hotels.com guest review

Apesar de bem localizado, a limpeza e o estado geral do quarto eram péssimos. Como a família é alérgica, todos sofreram!!! Meus filhos tiveram crises de garganta e tiveram que ir para o pronto-socorro!!! Não o recomendo a ninguém... Tivemos de dormir com a janela aberta para sair o cheiro de mofo e cigarro. Além disso, havia muita poeira e sujeira no […] carpete do quarto!!! Assim não dá!!!! Há outras opções de hotel na região que compensam ser procurados. Fuja desse!!! Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review