3.4
out of 5
Good
(16 reviews)
(Neighborhood average
3.6)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
Overall the hotel was good,however we booked this one due to their earlier check in than other hotels & upon arriving at the hotel the check in time had... changed & we were told we would have to pay an early check in time, too tired to argue we said fine but asked for a recipt so could dispute at a later date & then we were given our funds back & told the service would be complimentary.... But our room was a good size, we booked the larger suite for 3 of us & had lots of space, the shower was good & hot, there is an interesting lift upto the floors & breakfast was simple but satisfactory. We came out the hotel the first morning to find them filming a Bollywood movie round the corner & the second morning there was a bunch of kids playing cricket - Mumbai is a crazy amazing city! The location of the hotel is good being so close to the main sights & the main railway station, it was 180Rs for a prepaid taxi from the CST to the hotel, it's cheaper if you take a taxi with a metre on it, you will prob pay a lot less. It is almost an hour& half from the international airport however so make sure you don't cut it fine getting to the airport. All in good 3 star hotel with spacious rooms & we got complimentary bottles of water each day & clean towels. Make sure you are clear to taxi drivers, etc that you want to go to the hotel on Ballard Estate as there is another one in the city, much further away. And word of warning on getting taxis, take a business card from the hotel to show driver! by Laura from Scotland on 11/15/12
