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Location.
Located in Mumbai (South Mumbai), ITC Grand Central, Mumbai is close to KEM Hospital, Siddhi Vinayak Temple, and Nehru Planetarium. Also nearby are High Street Phoenix Mall and Sewri Fort.
Hotel Features.
ITC Grand Central, Mumbai has a full-service spa, an indoor pool, and a sauna. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and an Internet point is located on site. This 5-star hotel features business amenities including a 24-hour business center, limo/town car service, and secretarial services. Dining options at the hotel include 3 restaurants along with a coffee shop/café and 3 bars/lounges. The staff can provide concierge services, tour assistance, and currency exchange. Additional amenities include spa services, a fitness facility, and multilingual staff. For a surcharge, guests have access to a roundtrip airport shuttle (available 24 hours). Onsite parking is complimentary.
Guestrooms.
The 242 air-conditioned guestrooms at ITC Grand Central, Mumbai include laptop-compatible safes and minibars. For a surcharge, guests can use the in-room wireless and wired high-speed Internet access. Televisions are equipped with satellite channels. All accommodations provide desks, complimentary newspapers, and direct-dial phones with voice mail. Bathrooms offer separate bathtubs and showers with rainfall showerheads, bathrobes, makeup/shaving mirrors, and hair dryers. All units feature coffee/tea makers and complimentary bottled water. Additional amenities include slippers and irons/ironing boards. In addition, amenities available on request include extra towels/bedding and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in LEED Platinum, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Hot/cold buffet breakfasts are available for a surcharge and are served each morning in the restaurant between 7 AM and 10:30 AM.
Kebabs and Kurries - This restaurant serves lunch and dinner.
Shanghai Club - This restaurant serves lunch and dinner.
Hornbys Pavilion - This restaurant serves breakfast, lunch, dinner, and brunch. Afternoon tea is offered. Open 24 hours.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"Fabulous service and amazing breakfast"
Superb service, great gym with a view, excellent restaurants in hotel and private car with driver to see the sights of Mumbai.Genuine Hotels.com guest review
"e.g. "Great hotel for a family""
overall experince was very good. We will stay in this hotel again!Genuine Expedia guest review
"Delicious breakfast, clean room, friendly staff"
The breakfast buffet is one of the best I've ever had, was very surprised. Clean rooms, not very modern but nice otherwise. We had a small check-in snafu (they didnt have the two twin beds that we requested, but later accommodated us) but great service overallGenuine Expedia guest review
"Great hotel for anyone !!"
The hotel was excellent. Excellent upkeep, personal friendly and really helpfull, spotless, totally recommend the place not a doubt.Genuine Expedia guest review
"Business and Family"
One of the best Hotel I have stayed at in recent times. Price, location, and quality was definitely there. Close enough to the activities of Mumbai. All the facilities and treatment centers were available. Pool, sauna, Massages etc.Genuine Expedia guest review
"Great hotel!"
Great hotel! The addition of privacy curtains would be the only change I would like to see.Genuine Expedia guest review
"Great location - Great service."
Very comfortable with a very accommodating staff.Genuine Hotels.com guest review
"Pleasurable stay."
Staff is courtious and attentive. They allowed us to have a extended check out time to accommodate our flight departure. Breakfast was amazing! So many varieties of cuisine. Room is quiet. Views from the roof top are not to be missed.Genuine Expedia guest review
"ITC Central, Mumbai, India"
New and well appointed hotel with excellent service and staff. The location is more in the city center and the surrounding are crowded. However, unless going for a walk is a top priority for you this hotel is very comfortable, has excellent onsite services and good food and bar.Genuine Hotels.com guest review
"Fabulous Hotel Bad Location"
If you are looking for a good hotel in central Mumbai then this is the perfect place to stay. Individuals not familiar with Mumbai will find it pretty easy to get lost on their way to the hotel.Genuine Expedia guest review
"Luxury hotel"
Service is more than you would expected, luxury hotel. Great in room design.Genuine Expedia guest review
"Excellent Place"
As always location of the hotel would be based upon your purpose of visit. Traffic in Mumbai can lead to many delays and limits the number of meetings you can have in a day. The hotel was very convenient to the areas I had to visit. Staff was excellent (with the exception of possible credit card fraud which can't be proven completely). I would stay […] here again without any hesitation. Read moreGenuine Hotels.com guest review
"Excellent Hotel in Mumbai"
The ITC Grand Central was excellent. It catered to every need and the staff worked their hardest to make sure I had a pleasurable stay. From the doorman that greeted us, to the room service deliveryman, all of the staff were polite and attentive to our needs. The room was also in great shape with a very comfortable bed and a big clean bathrooom. When […] our ride was 2 hours late picking us up after check out, the porters and doorman were all very helpful to make the delay as pleasant as possible and often offered to set up another ride for us. They were very helpful in setting us up in the lounge to let us relax and read papers while they kept an eye out for our ride. This was by far the best hotel I stayed in during my trip to India. Read moreGenuine Hotels.com guest review
"Can't wait to go back"
Beautiful hotel centered in the Business District of Mumbai. I took the hotel car most places that I went but it was also close enough to downtown that business colleagues could meet with me there. The onsite resteraunts are splendid!Genuine Expedia guest review
"Nice stay, good value luxury"
Nice hotel, safe, comfortable, superb restaurants and facilities.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"ITC grand."
We chose this hotel owing to the location in Mumbai and the things that we planned to do in Mumbai. Great access from the airport and top notch restaurants were a great draw.Genuine Expedia guest review
"The hotel vs its vicinity"
Overall a very pleasant stay at the hotel. (A remark on the negative side concerns not the hotel itself, but its surrounding area: strolling around is very unpleasant, the nearest place worth visiting is about 4 kms away.)Genuine Expedia guest review
"Plush hotel"
We got a really good rate here for the night of January 1st, so we took it and it was worth every penny. Very good breakfast buffet too.Genuine Hotels.com guest review
"Exceptional standards"
Stunning hotel room. Not the most impressive views unfortunately because of the location. Stayed in the Towers so had access to Point of View lounge, which is as impressive in the day as it is at night. Breakfast was very good with a lot of variety. Great stay, will returnGenuine Expedia guest review
"The best in Mumbai"
Fantastic...Genuine Hotels.com guest review
Stay was pretty good, being a member of this hotel, the hotel is dam strict with the check out procedures. Though, I made a 12 hour late check in the previous day.Genuine Hotels.com guest review
"Perfect comfort with great dining."
Quite a lengthy checkin procedure but that's thanks to Govt regulations. Brilliant hotel. Very comfortable, clean and wonderful food options. Excellent breakfast buffet and amazing dinner buffet choices...excellent quality. Adjoining room for our children. Good location for us as we needed to be near Tardeo. Would happily stay again.Genuine Expedia guest review
"Had a wonderful time..:):)"
I stayed there for 3 nights after my wedding...The hotel is jus awsum!!!:)Genuine Expedia guest review
This is a wonderful hotel. Beautiful, perfectly clean, excellent staff ... I cannot fault this hotel in any way. I highly recommend people to stay here.Genuine Hotels.com guest review
"Stay at ITC grand central"
Fantastic hotel. Took care of even very small things. Enjoyed our stay to the core and will be looking forward to stay at ITC hotels in future.Genuine Expedia guest review
"A wonderful stay!"
We arrived at our hotel from Delhi. After a delay in processing our room check in, we discovered a fantastic hotel with all the amenities expected from one of Bombay's finest hotels. The staff were excellent in their attitude and proficiency. The room was very well kept and it was a relief to return to our excellent room after a day in Bombay's cha […] os. Read moreGenuine Expedia guest review
"ITC Mumbai Grand Central"
Excellent hotel, not too far from the centre of Mumbai and what you would expect from this hotel groupGenuine Expedia guest review
"excellent"
excellent hotel, close to business and shopping location, value for moneyGenuine Expedia guest review
"VIP treatment"
The hotel staff were very attentive, including the service staff at the restaurants. Felt like a VIP everywhere in the hotel.Genuine Hotels.com guest review
"Too gud for d price...."
D hotel has one of d most comfortable beds.. shopping mall is just 5 min drive from d hotel......n d in house resturant is d place where u can find d best north indian cusine...Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel for the family"
ITC Grand Central is located in the heart of Mumbai, easily connected to most parts of mumbai. I stayed for 5 nights, I stayed on the 17th and the view was unreal. The staff were extremely warm and friendly. Food at Kebabs and Kurries was great and so was the breakfast.Genuine Expedia guest review
Great HospitalityGenuine Hotels.com guest review
"Feel at Home"
The welcoming smiles on the faces of the staff made you feel that you were coming back home and not a hotel. Excellent service.Genuine Expedia guest review
"Great hotel worhty of 5 star rating"
A superb hotel. Very good location, facilities and service worthy of a 5 star rating. Good restaurants and breakfast. Throughly enjoyable stay and would highly recommend this hotel.Genuine Expedia guest review
"A Home Away from Home"
I am a female sole traveller so it was important to me to feel secure. The ITC did more than just that. It made me feel very welcome & very spoilt. I had booked an ITC One Suite which was more impressive than I had expected. I had a sitting room & a separate bedroom, all with a fantastic view. As a woman, the Belgium chocolates & fresh daily flowers […] had me immediately in love with the place. And that is not to mention the silk dressing gown & goldfish! Honestly, the staff could not have been more helpful or friendly or welcoming. As a tourist, everything was a cab ride away but that did not cause me any problems as there were always cabs hanging around outside waiting for a ride. I could not recommend this hotel or it's wonderful staff more highly. Read moreGenuine Expedia guest review
"Empfehlenswerte Hotelkette"
Die ITC-Hotels sind schon Oasen der Ruhe im quirligen Indien. Zuvorkommender Service, den man sich dort auch nach europäischen Maßstäben gut bezahlen lässt. Die Zimmer sind sehr geräumig. Ein Hauch von Luxus, der gefällt.Genuine Expedia guest review
Meget mondænt hotel med god service. Dyrt men man får ogaå noget for pengene. Fantastisk morgenmads buffet og venligt personale der ikke render en på dørene konstant, som man ellers kan blive udsat for her i Indien.Genuine Hotels.com guest review
"High quality hotel"
Very conveniently located in a former industrial area, but do not expect to find restaurants etc. in the immediate surroundings. High quality hotel. Calm and peaceful.Genuine Expedia guest review
"IHTC Grand sentrslホテル"
従業員の方達の対応が大変よく、ベッドと枕の質が良いため、ぐっすり眠れました。 プライバシーも保たれし、いうことなしです。 ただ、周辺には何もないのでホテルでの食事となりました。でもまた泊まりたいなぁと思うホテルです。Genuine Hotels.com guest review
"great"
best one for biz and travelGenuine Hotels.com guest review
"Business Trip"
Klar eines der besseren Hotels in Mumbai. Sehr leise AC Gute Betten.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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