Charges may apply, see hotel policy below
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
All guests staying in hotel guestrooms must be registered with the hotel.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
Air conditioning is available for an extra charge
Breakfast is offered for an extra charge of INR 982 per person (approximately)
Cribs/Infant beds are available for an extra charge
Airport shuttle service is offered for an extra charge of INR 1588 per vehicle (one way)
WiFi is available in guestrooms for INR 662 for 24 hours (rates may vary)
WiFi is available in public areas for INR 662 for 24 hours (rates may vary)
WiFi is available in the business center for INR 662 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for INR 662 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in the business center for INR 662 for 24 hours (rates may vary)
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| Sleep well |
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| Hungry? |
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
All guests staying in hotel guestrooms must be registered with the hotel.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
Air conditioning is available for an extra charge
Breakfast is offered for an extra charge of INR 982 per person (approximately)
Cribs/Infant beds are available for an extra charge
Airport shuttle service is offered for an extra charge of INR 1588 per vehicle (one way)
WiFi is available in guestrooms for INR 662 for 24 hours (rates may vary)
WiFi is available in public areas for INR 662 for 24 hours (rates may vary)
WiFi is available in the business center for INR 662 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for INR 662 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in the business center for INR 662 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Recent Stay in Mumbai"
Very good experience overall! Price is little on the high side for the size of the room. I like the service the best part of my stay at this hotel.Genuine Expedia guest review
"Elegant and comfortable, but somewhat dated."
Excellent food. Terrific location. This is an elegant hotel, but seems somewhat dated. There is currently some construction work being done around the hotel, which makes access a bit difficult.Genuine Expedia guest review
"Excellent service"
Quite comfortable, worth recommending. Only negative point was the a.c. Cooling at night which was quite unsatisfactoryGenuine Hotels.com guest review
Very good rooms, fantastic food and very friendly staff. I have stayed at this hotel many times and enjoy my stay without fail. The only negative is their rigid/ inflexible online booking rules. In the latest incident, by mistake I booked a room for two adults(the default setting) and all that I wanted was to correct it to single adult. There was no […] way of doing this without incurring penalty of a one night cancellation charge! So I had to silently suffer the unnecessary expense of 2 adults room tariff. Read moreGenuine Hotels.com guest review
"Best experience for first time visitors to Mumbai"
The whole experience was amazing. The hotel is located in an excellent position to enable easy access to South and North Mumbai. The hotel staff was extremely helpful; however I did find the reception could have been slightly more organized. My husband had emailed the hotel to request flowers and chocolates on arrival for me, which I did not find. So […] after a few queries and emails I received these 2 days later with the wrong message printed on the cake. Other than that the staff as a whole was very helpful and pleasant. The Chinese restaurant was great, possibly the best Chinese food I have tasted ever!!! That is saying something after coming from Hong Kong! So well done to the Chef. All in All the hotel was well presented, clean and well priced. I would definately go back to this hotel again and recmonned to any firends thinking of staying in Mumbai. Thank you to all the staff for making our stay there great. Read moreGenuine Expedia guest review
ok , i enjoyed my stay, services was excellentGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good hotel in main"
Room, cleanliness & gym very good. Staff good except check in (went twice both delays) & room service were 20-25mins is at least 40 and even 50m.+. One meal had been cooked straight away & was cold on delivery, the other one was hot. The cricket was on at this time but if they were honest about the times would not have used it. Irish baris cocktail […] bar painted dark green at £6 small bottle of beer get a taxi to Colaba around Regal Cinema. Read moreGenuine Expedia guest review
"Pricey in Mumbai"
Step inside and you are treated to five star hotel and a high level of personal service.e The relative price is high for Mumbai. A slightly negative comments is that the staff may get overly close at times. They give you no space to breath, sometimes overwhelming the guest with questions on how the they like the food, how is the hotel. However, keep […] in mind the friendly Indian culture and their total commitment to please the guest. The hotel staff was 100% kind and friendly in every possible way. So, although I mention it, I also realize this is India hospitality. Very much enjoyed my 6 day stay at this lovely hotel. I conducted all my business inside and did not venture out. I would not recommend walking around outside of the hotel grounds in any Mumbai' hotels. Too many wild dogs roaming the streets and guests/tourists become an instant curiosity. Bottom line, this is a good business destination hotel, certainly not a tourist destination. It fit my purpose perfectly. Read moreGenuine Hotels.com guest review
"family review"
great hotel.only grouse is that car that was sent to pick us up was too small for a family of 4 with 4 suitcases and hand luggageGenuine Hotels.com guest review
Good but no WiFi was a huge dissapointment. Hotels.com website states wifi is free, only upon arrival to hotel we realised that this was not the case. Being a 5star business hotel, providing free WiFi should be the norm as per all other Mumbai hotels of same standard.Genuine Hotels.com guest review
"ITC Grand Central"
The Stay Experience at the ITC Grand Central , Mumbai had been pleasing as before . However I did notice that the Shower Faucet in room 1506 was not in good working order and so was the electronic Weighing Scale.. Possibly the batteries needed replacement.. The Check in and Check Out was effecient and so was the concierge services..Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The ITC Grand Central hotel"
We stayed for one night, and was very happy with the stay. The morning buffet breakfast was also very nice. Exceptnial service. Will surly recommend it to others.Genuine Hotels.com guest review
"Do the Four Seasons instead"
Better room, much better service, better bar, and my prices were nearly the same.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Stay if you have business in Central Mumbai"
The Hotel is excellent - living up to the ITC benchmarks. The food and service is extremely high quality, specially the indian food from Kebabs and curries. The location makes it a business hotel, strictly for those who have business in central mumbai. The rooms are fantastic, but the view has nothing to show.Genuine Expedia guest review
"ottima esperienza"
ottimo per location e per efficienza. Personale un po' troppo invasivo ma comunque efficiente.Genuine Expedia guest review
"Ich war sehr zufrieden"
Das Hotel ist gut gelegen.Die Zimmer sind geschmackvoll und bequem ausgestattet.Das Personal ist freundlich und hilfsbereit.Ein zuverlässiger Taxiservice wird schnell und unkompliziert organisiert.Das Restaurant ist sehr gut aber teuer.Zu dem Expedia Preis kamen keine unerwarteten Tax Gebühren hinzu, was mich sehr erfreut hat.Genuine Expedia guest review
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