Hotel Marine Plaza

extraordinary service , 4.5/5

Genuine Hotels.com guest review

The Marine Plaza is located on the same strip and just a few blocks away from the famous Intercontinental Marine Drive, but I would much prefer to stay at the Marine Plaza! The hotel location is fantastic, situated right on the beach promenade that is Marine Drive, and located near to a multiplex cinema (INOX Theatre) and some great food places. Staff […] were excellent, well in tune with guests' needs and very polite and well informed. The room was large and well maintained, with a great shower and nice toilettries. The restaurant BayView has fabulous views overlooking the sea and food is keenly priced. However, while we found senior restaurant staff to be polite and attentive, junior staff were slow and easily confused. Overall a great hotel with great staff and rooms in a great location...we'll definately be staying here next time! Read more

Genuine Hotels.com guest review

This hotel is in a lovely location but 4 main points will make me never stay there again 1) Hemat the hotel Manager has a poor customer service attitude and expression. He was rude, not helpful and acted like he should be the king of sultan and his job was too little for him. 2) the lobby was heavily perfumed like your old grandma's scent and we had […] to hold our breathe everytime we are waking through it 3) the hotel charged for wiifii access at ridiculous price. Even after it not working several times they were not helpful and just said that no one else had a problem. The wiifii dropped out several times and so wasn't worth the money we paid. 4) the pool area upstairs was lovely but no bar service and shut down early so you cannot appreciate the roof terrace like other hotels in the area. Go to intercontinental where u pay a tiny bit more for quality experience. Read more

Genuine Hotels.com guest review

Good value for money hotel in Mumbai, not far from some of the big sights. The staff was really service minded and did their best to do give us a good stay. The room was large enough and clean. Breakfast and dinner in the hotel resturant were both delicate and tasty to afordable prices. The only negative thing I would remark: We did not try the rooftop […] pool, we left that for the birds. Great view though! Seen with european eyes Mumbai is a dirty city with extreme variations from luxary to slum. After the sightseeing it was nice to relax at the hotel. I don't think I will ever go back to Mumbai, but if I do, I would consider to stay at Hotel Marine Plaza again. Read more

Genuine Hotels.com guest review