Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Riu Palace Pacifico All Inclusive has 5 restaurants on site.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"Worst Place Ever...Checked out after one night!"
If you want some rest and a clean room, this is not the place to stay. The first room they gave me a view an empty deserted lot. The second room they gave me smelled of pesticide, which eventually made me sick to my stomach. The pillow covers had make up stains and the blanket had food stains. There is no carpet in the entire hotel which makes for a […] lot of echoing down the halls. You can hear every door slam shut...until 2am and then all over again starting at 6am. I had a 5 night reservation, but checked out after the 1st night. Read moreGenuine Hotels.com guest review
"Maravilloso pero con quejas"
Recientemente pase dos dias con mis amigos, rentamos tres cuartos y al llegar nos hicieron upgrade al cuarto por una suite. Mi unica queja es que me quede sin luz por corto circuito y su tiempo de reaccion no fue el esperado. Tuve que dormir con calor. Sin embargo un over all califico el hotel en 4 puntosGenuine Hotels.com guest review
"una linda experiencia!"
una verdadera comodidad y excelente trato de todo el personalGenuine Hotels.com guest review
"Una pesima impresion del personald el Riu Palace p"
tuvimos un problema grave en el hotel, mi esposo tuvo un accidente y se corto el dedo de la mano nada grave de ahi se desencdeno una gran molestia por parte de la gerente "Estephanie" y en la noche llego a nuestras habitaciones junto con la policia nos sacaron de las habitaciones dormidos a uestros vecinos de habitacion (amigos) rociaron gas en la cara […] sin que ellos tuvieran una agresion, tuvimos que dejar el hotel y estamos en espera de la bonificacion, cabe mencionar que el apoyo que nos ha dado hoteles.com en el tramite ha sido muy bueno sin embargo nos hemso dado cuenta que la gerente tiene aun hoy una muy mala actitud y no ha querido tomar la llamada de hoteles.com para resolver la bonificacion. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews