4.6
out of 5
Outstanding
(357 reviews)
(Neighborhood average
4.0)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
Of course some of the employees in the hotel where very pleasant, but of course some where not. The lobby and hotel are beautiful and everything in the... common area was kept very clean. However in our room there was spit or something on the mirror when we arrived and it was still there when we left.Our thirty one year old son slept on the sofa bed, I tried it and you could feel every spring under you. They advertised nightly turn down service, we only had turn down service once. You had to keep the patio door shut at all times otherwise condensation would be all over the floor. So bad you could easily slip and hurt yourself. The room (Jr. suite) seemed a little on the tight side.(small!) The food was okay. My wife said the wine seemed watered down. We do like a restaurant that is right on the ocean, which this resort does not have. Dreams and the Barcelo do. The location is great if you plan on staying in the resort. Just 20 minutes to the airport, but 45 minutes to an hour into Puerto Vallarta. No place close to walk to other than other resorts, or a 45 minute walk to Bucerias. Reviewed by a Hotels.com guest on Jun 12, 2012
