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The Marival Resort & Suites Nuevo Vallarta All Inclusive is located along Bandaras Bay's northern shoreline in Nuevo Vallarta, Mexico. The property is less than five kilometers from Splash water park and championship golf courses.
An array of on-site dining options features terrace seating at La Pergola that serves international and Mexican fare. Open-air seaside bars include Cesar's Club Bar that boasts disco and DJ music. Volare's hosts live bands. A business center offers computers with high-speed Internet access. Wireless Internet access is available for a fee.
The resort is divided into Grand and Club sections. The Grand side features a free-form outdoor pool bordered by a children's pool, a spa tub, and a children's-only water park with slides and a toadstool shower. The Club side offers an outdoor pool with a jetted section, a children's pool and a quiet pool. The resort supplies complimentary ocean-going watercraft. A health-and-beauty spa contains saunas and offers massages, body treatments, reflexology, facials, and hair and nail care. The property features four lighted tennis courts with after-dark fees. A rock-climbing tower, a small soccer field, a miniature golf course and an archery range are on-site. The resort offers Marival Kids, where guests will find a whole program of activities, from a pirate adventure, extreme rally and more. There are also activities for teens, such as water polo, beach volleyball, ride bicycles, basketball, ping pong, tennis courts, climbing wall.
This resort offers 495 guestrooms divided between the Grand and Club sections. Guestrooms on the Grand side are located in five- and six-story buildings with elevators. Guestrooms on the Club side are located in a three-story main building without elevators. One- , two- , and three-bedroom suites are available. All of the resort's vibrantly hued rooms feature tile floors, distinctive locally-crafted furnishings and colorful Mexican fabrics. Rooms include satellite television and wireless Internet access for a fee.
WiFi is available in guestrooms for MXN 180 for 24 hours (rates may vary)
WiFi is available in public areas for MXN 180 for 24 hours (rates may vary)
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WiFi is available in guestrooms for MXN 180 for 24 hours (rates may vary)
WiFi is available in public areas for MXN 180 for 24 hours (rates may vary)
A sister resort to Puerto Vallarta, Nuevo Vallarta has managed to maintain a personal charm. Resorts and restaurants line the city streets, perfect for vacationers. Nearby attractions include the chance to swim with dolphins or simply birdwatch along the Ameca River, home to hundreds of wild birds. Nuevo Vallarta prides itself on wildlife preservation.see all hotels in Nuevo Vallarta
"Would not stay here again"
I have stayed at this hotel before about 6 years ago, and loved it. However, after this stay i would not come back. Service was not good. The only bars they had open were the swim up bars. The food was terrible. I asked for a later check out since my flight was not till later in the evening, and they said I could only stay until 1PM and then they would […] have to charge me. When i did go to check out, i asked if we could keep our towel cards so we could just relax by the beach/pool until we had to leave. They charged us $15 a person to keep our towels/wristband until 2PM. Absolutely ridiculous. Read moreGenuine Expedia guest review
"On the beach."
A couple good things about hotel, right on the beach and has many pools, one in particular is a quiet pool for adults only. Has a buffet restaurant, two additional restaurants and a couple snack bars. Many bars, including in lobby lounge, by the pools and one swim up bar. Two different lobbies which I did not care for. Certain things could only be done […] in certain lobby. For example, you need to make reservations for dinner for other than the buffet, can only be done in one of the lobbies with one particular person. If you stay in one tower, why do you need to go to other to book? Same thing with concierge, so if you stop to ask a question at check in counter, you have to go out that lobby, go down stairs, walk to other tower go up the stairs and find concierge there, if they were even around. No indication anywhere that local calls are being charged, I was charged 45 USD for calling hotel down the street, argued for 45 mins, they changed their story 3 times about how supposedly I was told upfront about fees, stiol no proof supplied. Of course I will be disputing with credit card co & would never stay there again or refer them to friends & fam. Read moreGenuine Expedia guest review
This was not our first time in Mexico, but first time in Puerto Vallarta. I booked Marival based on some of the reviews and amenities described on Expedia.com Most of them are wrong. For example, room service is not free. There is a surcharge for it. Food is horrible everywhere. It is very hard to find a clean plate or cup. Also not easy to find something […] good to eat. They really need to change their cooks in ALL restaurants. Rooms are dirty. Towels are not always changed and sheets are never changed unless you ask them for it and give them tips. Staff does not speak English at all. There are about 10% that speak English and those 10% are the entertainment staff. The first question that they asked me when I arrived to Marival was: "Are you married?" I was shocked, but then I understood. Since I was traveling alone with my kids and I am married they can't sell me timeshare. I was not a good client for them so they just ignored me most of the time. I do not recommend this hotel to anyone traveling from US. They discriminate against Americans and Canadians, or anyone who does not speak Spanish. They refuse to speak English. In kids class they do not speak English at all. Read moreGenuine Expedia guest review
Very disappointing They offered fine dining for 4 restaurants and guests must make reservations. But all 4 restaurants are fully booked for the whole week Buffet food items tastes horrible Poor customer serviceGenuine Expedia guest review
Timeshare, timeshare, timeshare! Enough already! From when you check in front desk hands YOUR keys to a representative and you have to listen to the 30-40 min talk. Beware! On a 5 night stay, you can only eat at a "sit down" restaurant 2xs otherwise it's buffet and pizza and chips!Genuine Expedia guest review
I STAY ON THIS HOTEL BEFORE THE SERVICE IT WAS MUCH BETTER .THIS TIME A GROUP OF 22 PEOPLE WE WERE DISAPPOINTINGGenuine Expedia guest review
The area is very nice....located right on the beach. The hotel stuff was mixed...some were rude and se extremely nice. The room was a great 2 bdrm suite, however; the vents are connected to adjoining rooms. The kids room smelled of tobacco really bad. The food was alright. We utilized Vallarta Adventure Tours for our trips, guide, and entertainment. […] I will give Vallarta Adventure Tours an absolute 10. They were great on all 4 tours we booked while there! Read moreGenuine Expedia guest review
THE ADVERTISING I SAW IN THE WEB IS COMPLETALY DIFFERENT THAT I EXPERIMENTED WHEN I ARRIVED AND FOUND THE WORST CUST SERVICE FROM RESTAURANTS AND OFFICE CLERKS, ALSO IN THE WEB THEY EXPLAIN ABOUT 6 RESTAURANTS AND DRESS CODE BUT WHEN I TRIED TO DO RESERVATIONS ON 2 OF THEM ONLY I BOOKED ON 1 AND THE EXPLANATION WAS THAT ONLY WE HAVE RIGHT TO BE IN ONE […] BECAUSE I ONLY BOOKED 3 NIGHTS AND IT WAS NEVER EXPLAINED ON WEB SITE AND ALSO FOR THE PEOPLE ON RECEPTION. IN GENERAL WAS A BAD EXPERIENCE AN I WILL NEVER RETURN TO THAT PLACE AND ALSO I WILL NEVER RECOMEND THIS PLACE TO MAY FAMILY AND FRIENDS NOTE: THE FOOD ON THE BUFFET RETAURANT THE WORST I EVER EATED ON DIFFERENT RESORTS I VISITED ON PAST YEARS IN NUEVO VALLARTA..... Read moreGenuine Expedia guest review
"Think twice about booking at this place....."
Hotel should consider updating interior of rooms. Make them feel new and fresh. Mildew smell and old tv and furniture. Food is HORRIBLE.....! I don't think management or owners eat at all the restaurants. Very very dissapointed in food. Price to add a person to our party was ridiculous and even more ridiculous after we tried the food.Genuine Hotels.com guest review
"Do not recommend to anyone"
The only one good thing about this place is nice and friendly staff. Food is very mediocre at best. They claim that place has been renovated in 2011, I think this is extreme exaggeration. A little better than Motel 6. One out of two elevators was out of service for all 10 days of my stay. Wilde parties well past 3am. A lot of kids. Myriads of very annoying […] beach vendors bothering you all the time. Read moreGenuine Expedia guest review
"Ok, could improve..."
The hotel was very nice, clean rooms, nice facilities, and the food was decent. The beach is nice other than the vendors constantly walking by trying to sell stuff. The drinks were ok, some better liquor but the mixes weren't very good. We stayed out of the pool but our friends went in the main and there were "non-native" pool life in there. The check […] in staff wasn't the greatest but the bell boys and concierge were pretty good. The time share presentation is like a CIA interrogation so if you can avoid that do!!! One night there was a wedding rigt outside our balcony and a party at the hotel next door, this went on till 11 and we were trying to sleep cause we like to enjoy the sun not the night, it was so LOUD couldnt get any sleep. The only real problem was we paid for an upgraded room that was supposed to include a safe, and it did, but you have to pay 2$ a day more to use it. We had a great time but honestly we wouldn't go back to this hotel. It has potential if they got rid of the time share deal, made a quite side for people to enjoy the vacation how they want, and and got rid of the "hawkers" on the beach... Read moreGenuine Expedia guest review
"All about the timeshare sell - stay away!"
The pools are nice, food is decent, rooms are clean and comfortable (though nothing fancy) but I wouldn't recommend this hotel to anyone, and would definitely not stay here again. Right from when you check in, they start pushing the timeshare on you. The person who shows you the hotel map, gives you the all-inclusive bracelet, etc., tries to sell you […] on a timeshare presentation. Even if you say you aren't interested, they offer you free massages, say "it's only 90 minutes and we'll do it during your breakfast, and you have to eat anyway," various guilt trips, etc. If you say no, for the duration of your trip, you will receive flyers under your door, and whenever passing through the main lobby or high-traffic areas, they will try to pressure you again. After finally giving in, the session took 3 hours instead of the promised 1.5, was very high-pressure sales, and impossible to leave. They pass you from one person to the next, each time promising it's the last person you'll talk to. I mentioned to one employee that I would be giving a bad review and he said, "But the timeshare staff isn't the hotel staff. That isn't fair." That may be true, but the timeshare staff is everywhere, permeating your entire hotel experience. I came on vacation to be relaxed and have fun, not to be annoyed and guilt-tripped. Read moreGenuine Expedia guest review
The hotel is nice and so is the location. What was not so nice, is the very prisistine employees that keep harassing you about buying their time share. Also if you dont want to be surrounded by hundreds of ninos and ninas, this is not the place for you because this place is very family friendly. Aside from that it was a nice stay but next time I would […] try a better resort. Read moreGenuine Expedia guest review
"Not the place it once was"
This was our family's third trip to the Marival and sadly this hotel is not what it once was. It was obvious to us that this hotel is ran by different management then it was 5 years ago. This resort does not acknowledge return guest's. Our second visit we were treated with respect and were invited to a VIP section for the theatre along with Marival […] tshirts. This time around I emailed dinner reservations one week prior to our arrival as they encourage you to do. Our reservation were received by the hotel and never confirmed. Suggestion ( If you decide to do this ) call prior to your arrival or you will be eating pizza or buffet your entire time. Also after 20 years of marriage I decided to surprise my husband with a vow renewal ceramony at sunset. I was so disappointed with the attitudes of the people in this area. All they were concerned about was the money I was spending. I then had to tell my husband about the surprise and he decided we will do our renew at home at our church. The staff at the pools , restaurants and bars were wonderful as usual. There are still staff members we remember from 15 years ago. Marival is a hit or miss hotel that needs to get a clue in customer service . Our next vacation to Puerto Vallarta will not be at this resort. There are nicer facilities for our next visit. Read moreGenuine Expedia guest review
"Not a happy customer..."
We requested a king size bed for sort of a honey moon quick vacation of just 4 days and 3 nights. Upon arrival we where given a room with 2 double beds which are to small for us to comfortably share during the night. It was also extremely noisy as the room was located on the first floor pool side. We where unable to book any of the restaurants for […] any of the 3 nights, according to the reservation clerk all where booked and no seats where free. So basically we had 3 days sleeping in separate beds and buffet food. Water sports was also closed due to wind conditions, however the other hotels surounding the Marival did offer all sports to there guests. Only the Marival staff put up the red flag closing all activities. In short - not what we had in mind. Read moreGenuine Expedia guest review
"Disappointed - stay away"
If your goal is to see and experience Mexico, stay away from this place. The location is Nuevo Vallarta - the most sterile, un-Mexican kind of suburb. It takes a half hour to get to Puerto Vallarta by taxi and an hour by bus (with transfer). There is a water taxi to downtown from nearby (short taxi ride) "Paradise Village" but inside the hotel nobody […] will tell you about it. Not sure why they keep it a secret. Inside the hotel you are unlikely to experience even semi-decent Mexican food. Dinner are of good quality, but we had to spend a full hour standing in line making dinner reservations. The default no-reservation option is awful. Breakfast is just okay and lunch is dreadful. The free drinks are made with minimal quantities of bottom-shelf alcohol and lots and lots of artificial flavors and sugar which makes them barely palatable. All inclusive is a bit of a stretch - you have to pay extra for having a safe in your room and $12/hr for Internet access. You will be trapped inside this place unless you either pay for taxis or rent a car. Avoid renting a car inside the hotel - you will be charged a minimum of $110/day. Better to rent at the airport. If you are hoping to get a break from our kids, this hotel offers almost nothing by way of activities for little ones. You can hire a sitter, that's about it. There was no shortage of night-time noise from a nearby nighclub - lots of drunken screams outside deep into the night every night. All in all, we were disappointed. Read moreGenuine Expedia guest review
"no grata experiencia"
muy desafortunada nuestra experiencia, no respetaron que nuestra reservación era para habitación con vista al mar y tuvimos poco a apoyo del personal para resolver varias situaciones, la comida no fue de nuestro agrado y las habitaciones tenían varios detalles de mantenimiento.Genuine Hotels.com guest review
Reservé en este hotel porque me lo habían recomendado. Fué muy ruidoso por las actividades de la alberca y los gritos de la gente y el micrófono, por lo cual no descansamos, no funcionó la secadora de cabello, el aire acondicionado demasiado ruidoso, el teléfono no funcionó, la habitación no hicieron el aseo el Domingo, así que muy desagradable con […] las camas. El Domingo tratamos de meternos al jacuzzi de la alberca tranquila, tampoco estaba funcionando. Realmente para el precio que pagamos versus lo que recibimos, completamente insatisfechos y desilusionados!! Read moreGenuine Hotels.com guest review
si estas en un hotel todo incluido como es posible que te esten cobrando el servicio de servi barGenuine Hotels.com guest review
"No volveré a ese hotel."
Por lo que pagué fue decepcionante. Nada que ver las fotos de su web y lo que realmente es. La comida podría pasar, aunque nada especial. Por menos, se tiene bastantes mejores opciones.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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