Shana Hotel and Residence

This hotel is one of several luxury hotels perched in the mountains above Quepos / Manuel Antonio. The road getting there is windy, barely wide enough for two cars (even though buses somehow take this road), and very steep, but most of the hotels in this area are on this same road, and you have to drive it to get to the national park regardless. once […] there- the hotel is luxurious. everything is white from the walls to the sheets to the furniture. the view from the restaurant / bar area looks out over the water through the rainforest. a pack of monkeys was travelling through the trees outside my room the first morning. food is nice, but expensive (far more expensive than most restaurants in the area). we stayed here a couple of nights, then tried some cheaper options in the area. suu manuel was the best, but also the priciest. its a few minutes walk to a barely public beach. i say barely because there's no parking, and it's not clearly marked, and you have to go through the woods to get to it and when we went there were maybe 15 people total on the whole thing. good stuff. Read more

Genuine Hotels.com guest review

Do yourself a favor when visiting Manuel Antonio and stay at The Suu. Everything is beautiful and it's like staying at the Four Seasons or any luxury hotel around the world. The staff is wonderful, the rooms are luxurious and there is really no greater value or beauty to be found in the surrounding area. The hotel is beautiful and very clean and tasteful. […] The pool is a dream. I was greeted in the heat of the day with a glass of tea while swimming in the pool and another time with a smoothie! At night, I was brought a dessert to my room! I just felt like at every opportunity, the staff was making sure I felt attended to and special. That is how it should be and they do a great job. The hill is no big deal as long as you are not in ailing health. I like that it is completely away from all the noise of the town. It would be a terrible to stay on the main drag. It's a great place to stay if you have a car to get around. The only thing I would recommend is that they invest in a pillow top for the bed. If you like a firm bed, it's great. The beds are brand new, so I'm sure they will soften a bit with use. This place is the only place I would ever recommend staying in Costa Rica and I have stayed 30 different places over many trips there. I felt like royalty and it was the best 2 days ever! Go and have a wonderful vacation! Read more

Genuine Hotels.com guest review

I have a very mixed review for this property. One room was perfect, but the second room we reserved had no ac for two days. They kept saying they were working on it. This block of rooms was not ready to be rented. Others were complaining when we arrived. There were no lamps, no fridge no clock radio in room. The hotel is fantastic and the staff was […] very helpful, but these rooms were not ready.The spa advertised was not open and the hot tub was not working. The food was great and the chef would try to meet all your requests. The hotel did reimburse our friends for the inconvenience, but being w/o ac for two days was horrible. When all the kinks are worked out, this hotel will be 5 star. Read more

Genuine Hotels.com guest review

Located near a small - white sands beach- middle in between the tropical rainforest , near National Park San Antonio- The Service at the breakfast could be a bit more fast- but all in all - this Hotel is amazing, breathtaking view from the lobby, designer rooms everythin in white)., the swimming pool surrounded by giant trees is good for monkey wat […] chin Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Instalaciones muy bonita. Tiempo d espera para hacer check in 1 hora aproximadamente. Esto nos disgusto mucho ya que veniamos cansados del viaje.... A la hora de descansar por el viaje, se nos interrumpio dos veces por pequeñas bocas cortesia del hotel, se les agradece el detalle pero deben de pensar en el tiempo de descanso del cliente. Pero, no era […] el momento adecuado. El agua caliente no funciono, ademas al momento del ser check out se nos hizo esperar 40 minutos. Por lo que tambien salimos molesto.. Pero, en si son cositas que el hotel debe mejorar. Saludos. Read more

Genuine Hotels.com guest review