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1 room,  2 adults 
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Room 1:

Westin Harbour Castle

43.641465, -79.375943
4 stars
1 Harbour Sq, Toronto, ON, M5J1A6 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $173
available on 05/24/13
Price Match Guarantee
4.3 721 5

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    Image of Westin Harbour Castle, Toronto
    4.3 out of 5 Excellent (721 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I stayed at the hotel for a conference. The staff was professional and friendly. There was an excelent gym complete with universal free weights, and gym... quality cardio equipment. The pool and spa were nice. The restaurants were a little limited, but there were enough places within walking distance to sufice. Parking was a little expensive. But, all in all, it was a good hotel and a good value. I would stay there again. No problems to speak of. Reviewed by a Hotels.com guest on Nov 21, 2011

    Overview

    Location.
    The Westin Harbour Castle stands adjacent to the island ferry docks and within two blocks of Air Canada Centre's sports and entertainment venues in Toronto, Ontario, Canada. The Metro Toronto Convention Centre and the Rogers Centre are located 0.6 miles (1 kilometer) from the hotel. CN Tower is just a 20-minute walk from the hotel.

    Hotel Features.
    Toula restaurant affords splendid views of the harbor and the Toronto Islands, and specializes in Italian regional cuisine. Mizzen offers main-floor dining and serves creative bistro fare such as wood-roasted cherry snapper. The casual Chartroom Bar and Lounge prepares cuisine that includes wild mushroom pizzas, bento box sushi samplers and chowders, while the coffee bar features espresso drinks and pastries. A glassed-in walkway connects this waterfront hotel to its own conference center and ballroom. The lower-level business center provides separate work cubicles, computers, printers and high-speed Internet access for a fee. Votre Beauté Spa offers massage therapy, hydrotherapy, facials, nail care, and hair care. Fitness facilities feature saunas, steam rooms, a spa tub and an indoor pool. Tennis and squash courts are located on site.

    Guestrooms.
    The hotel's two towers contain 977 smoke-free guestrooms distributed among 37 floors. All rooms feature Westin's Heavenly Beds with custom-designed pillowtop mattresses, all-white bedding, triple sheeting, down duvets and five goose down pillows. Marble-topped desks include multi-line telephones. Technological advancements include flat-screen televisions, and both wired and wireless (high-speed) Internet access is available (surcharge). Windows open onto views of Lake Ontario and the Toronto skyline. Upholstered chairs or small sofas and coffee tables offer areas of relaxation. The Westin Heavenly Bath features dual showerheads, curved shower rods, Brazilian combed-cotton bath sheets and custom-designed velour bathrobes. Pets amenities include Heavenly Dog Beds.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $173
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    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Lakeview 2 Doubles

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    Traditional King

    43.641465, -79.375943
    Hotel coordinates:

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    Map

    Westin Harbour Castle
    View Westin Harbour Castle on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Minimum check-in age is: 18
    • Check-in time starts at: 3 PM
    • Pet maximum weight in lb is: 40
    • American Express
    • Carte Blanche
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 38
    • Patio
    • Smoke-free property
    • Swimming pool - indoor
    • Total number of rooms - 977
    • See more facilities
      • Air-conditioned public areas
      • Ferry terminal shuttle (surcharge)
      • Luggage storage
      • Meeting facilities size (feet) - 69998
      • Meeting facilities size (meters) - 6503
      • Number of restaurants - 2
      • One meeting/conference room
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Tennis on site
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • In-room safe
    • Iron/ironing board
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room massage available
      • Makeup/shaving mirror
      • Pay movies
      • Pillowtop mattress
      • Premium TV channels
      • Shower/tub combination
      • Signature bedding
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Parking garage
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Spa tub
    • Supervised childcare/activities
    • Tour assistance
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • ATM/banking
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Coffee/tea in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Hair salon
      • Health club
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Parking (surcharge)
      • Valet parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Translation services
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    Toula - Open for lunch and dinner, this room on top of the south tower offers diners views of the lakefront and Toronto Islands. Italian regional cuisine and an extensive wine list. Dress code. Ages 19 and older only.

    Mizzen - The main floor dining room is open daily for breakfast, lunch, and dinner. Creative bistro fare such as wood-roasted cherry snapper; rosemary and sea salt roasted chicken; and tomato, leek, and smoked red pepper tart.

    Chartroom Bar and Lounge - The casual lobby bar serves light lunches, dinners, and drinks. Selections include wild and domestic mushroom pizza, crab and corn chowder, and bento box sushi samplers that can be followed by warm apple crumble or a warm baked chocolate crackle.

    Coffee Bar - Coffees, teas, espresso drinks, and some pastries are served from this bar tucked away in the lobby.

    Recreation

    This Toronto hotel's 13-meter (45-square-foot), glass walled pool overlooks the lakefront from the fifth floor, and has poolside loungers and a spa tub. An adjoining fitness center has women's and men's saunas and steam rooms, as well as free weights, elliptical trainers, Universal gym, treadmills, TVs, water coolers and features the New Balance Gear Lending program which offers fresh workout clothes and running shoes for an extra fee. Guests may use the outdoor tennis court in good weather or enjoy the a squash court.

    Walking, jogging, and biking trails, located right outside the hotel, continue along the waterfront. The hotel offers seasonal entertainment for children in the activity centre.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Bicycle rentals nearby
    • Bird watching nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Motor boating nearby
    • Playground nearby
    • Racquetball/squash on site
    • Running track/path nearby
    • Sailing nearby
    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: CAD 22 per person (approximately)
    • Fee for in-room wireless Internet: CAD 14.95 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): CAD 14.95 (for 24 hours, rates may vary)
    • Fee for wireless Internet in public areas: CAD 14.95 per 24-hour period (rates may vary)
    • Fee for high-speed Internet (wired) in public areas: CAD 14.95 per 24-hour period (rates may vary)
    • Self parking fee: CAD 30 per night
    • Deposit: CAD 200 per night
    • Late check-out fee: CAD 100
    • Refrigerator fee: CAD 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Toronto, Canada
    Map
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    Area map

    A short guide to Downtown Toronto

    Toronto’s culturally diverse downtown includes the CN Tower, the Royal Ontario Museum, and the Art Gallery of Ontario. Air Canada Centre is home to the Toronto Maple Leafs, and Rogers Centre features the Blue Jays. Toronto’s underground city is a great way to get around the downtown core when the temperature drops. Known as the PATH, it is also the world’s largest subterranean shopping center.

    see all hotels in Toronto

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Air Canada Centre - 400 yards
    • Union Station - 700 yards
    • Hockey Hall of Fame - 700 yards
    • Sony Centre for the Performing Arts - 700 yards
    • Harbourfront Centre - 800 yards

    0.50 - 1.0 mi

    • St. Lawrence Market - 900 yards
    • King Station - 900 yards
    • PATH Underground Shopping Mall - 1000 yards
    • Downtown Toronto - 1000 yards
    • Metro Toronto Convention Center - 1000 yards

    1.0 - 3.0 mi

    • Toronto-City Center Airport (YTZ) - 1.2 miles

    3.0+ mi

    • Toronto Pearson Intl. Airport (YYZ) - 12 miles
    • Toronto-Buttonville Municipal Airport (YKZ) - 16 miles
    • Oshawa Municipal Airport (YOO) - 31 miles
    • St. Catharines Niagara District Airport (YCM) - 33 miles
    • Hamilton John C. Munro Hamilton Intl. Airport (YHM) - 43 miles
    • Niagara Falls Intl. Airport (IAG) - 43 miles
    All hotels in Toronto, Canada
    Reviews
    • All (721)
    • Business (76)
    • Romance (87)
    • Family (87)
    • Friends (48)
    • Other (423)
    4.2 / 5
    Excellent

    Score breakdown (from 76 reviews)

    • 5.0
      (38)
    • 4.0
      (19)
    • 3.0
      (14)
    • 2.0
      (3)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.3
    • Comfort
      4.3
    • Condition
      4.2

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Westin Harbour Castle
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Not happy with room , not clean,bathroom too small
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Westin Harbour Castle
    3.0 / 5
    Good
    "Dated but decent"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This hotel seems like it was transported form the 70s. Wifi does not have comprehensive range. Food was average. Service was as expected - good. I liked the idea Westin has about providing points for opting out of housekeeping. The shower was not rejuvenating. The phone suddenly stopped working in the middle of my stay.
    Genuine Hotels.com guest review
    6 night business trip in Mar 2013
    A Traveller
    US

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    Westin Harbour Castle
    3.0 / 5
    Good
    "under construction"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Elevators under repair long delays for the price I paid I could have got a much better deal at another Hotel, overall disapointed in the Hotel probably will not stay there again.
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    Tom
    US

    Westin Harbour Castle
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Jan 2012
    A Traveller
    US

    Westin Harbour Castle
    3.0 / 5
    Good
    "Be careful as this hotel plays the part"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Vallee parking is a nice touch providing that you can get it otherwise you are the Vallee and must park your own car 2 blocks away and then walk back to the hotel. The attendants out front are snarely and most seem to not want to be there. Getting a ole from any of them is a chore. This hotel could use a definite attitude change
    Genuine Hotels.com guest review
    1 night business trip in Nov 2011
    Wayne a
    US

    Westin Harbour Castle
    3.0 / 5
    Good
    "Conference"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel was a good conference location. Pretty expensive and the parking is completely unreasonable. The 2 people we encountered on the concierge desk were not very friendly.
    Genuine Expedia guest review
    Business trip
    Nov 23, 2011
    A Traveller
    US

    Westin Harbour Castle
    4.0 / 5
    Excellent
    "Very comfortable and good value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I stayed at the hotel for a conference. The staff was professional and friendly. There was an excelent gym complete with universal free weights, and gym quality cardio equipment. The pool and spa were nice. The restaurants were a little limited, but there were enough places within walking distance to sufice. Parking was a little expensive. But, all […] in all, it was a good hotel and a good value. I would stay there again. No problems to speak of. Read more
    Genuine Expedia guest review
    Business trip
    Nov 21, 2011
    A Traveller
    US

    Westin Harbour Castle
    4.0 / 5
    Excellent
    "Odd "Green" Program"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    When checking in I was offered $5 per night in vouchers if I elected not to have my room cleaned each day. After thinking about it a little more carefully, I wish I had not done it and a conversation with one of the cleaning staff confirmed my view. She said this program results in staff being told not to report for work when too many people elect to […] do it -- ugh. And I don't really see why it's green in any sense except that it saves Westin money. Manaagement need to rethink both the fairness of the transaction with their guests and the equities of treating staff in that way. Read more
    Genuine Hotels.com guest review
    3 night business trip in Nov 2011
    Putnam B
    US

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "Westin Toronto"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Good stay in spite of noisy people on the floor. Excellent staff.
    Genuine Expedia guest review
    Business trip
    Oct 25, 2011
    A Traveller
    US

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    US

    Westin Harbour Castle
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    US

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "highly recommended"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    very nice hotel and great location. highly recommend this hotel
    Genuine Hotels.com guest review
    4 night business trip in Aug 2011
    A Traveller
    US

    Westin Harbour Castle
    4.0 / 5
    Excellent
    "Westin Toronto - OK, but large, understaffed"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    The room itself was great (very clean, good airflow, lighting, etc). On the downside it's a fairly expensive, large and a rather generic and faceless hotel. I had to wait a long time to both check in and check out. Staff was friendly but there didn't seem to be enough of them at the front desk. Internet connectivity in my room (both wired and wireless) […] was frustratingly sloooooooow. Read more
    Genuine Hotels.com guest review
    5 night business trip in Aug 2011
    A Traveller
    US

    Westin Harbour Castle
    4.0 / 5
    Excellent
    "I'll go back"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    One thing, the cost for the breakfast at the restaurant hotel is quite high, but there are mainly restaurant at 10-minute walk from the hotel. The week end price is very attractive
    Genuine Expedia guest review
    Business trip
    May 23, 2011
    Francois
    US

    Westin Harbour Castle
    3.0 / 5
    Good
    "Nice Hotel; Beautiful City"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This is a beautifully kept hotel, and the support staff was very friendly. That said, here are a few observations from my recent stay. Since it's on the water, you have limited access points. As in, there is really only one way into downtown from the airport. This was a major problem with rush hour traffic and did not make for a short commute. At times, […] the 13 mile trip was over an hour. Second, the price was great on Hotels.com, but it is a super expensive place to stay. The valet parking is $40 per night, and wireless internet is an additional charge of around $13 per day. In addition to any things you pick up at the convenience shop or buy in the hotel restaurant, the total adds up quickly. Not to mention the $2 charge for a 2 minute local call. Last, were just my own unique experience. I am a dog lover and think it's great they allow dogs in this hotel. That said, there was an extremely loud dog in the room next to me which barked at all hours and did not seem to be punishable by any hotel policies. Next, there are boats on the lake that let out loud horns at all times of day and night. It is very disruptive to sleep. Lastly, on two of the five days I stayed there was very little hot water in the shower. As in, it was barely warm enough to take a shower, let alone enjoy it. I did notify the front desk, but that did not seem to fix whatever the problem was. If you can afford it, and if you can get to it, the hotel is very well maintained and offers good service. Read more
    Genuine Hotels.com guest review
    5 night business trip in May 2011
    A Traveller
    US

    Westin Harbour Castle
    3.0 / 5
    Good
    "Must be better in the area"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Unhappy that free wi-fi was available only in the lobby for one hour . Prices in the restaurants were high . A club sandwich was $18 .
    Genuine Expedia guest review
    Business trip
    Apr 23, 2011
    A Traveller
    US

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "Best Hotel/Best Westin Experience Ever"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Can't say enough about this hotel. Best customer service experience ever, period. Have done this hotel twice in the last 3 months (January/March 2011.) Rooms are great, clean, spacious and classy. Hotel is currently undergoing a rennovation (like a number of Westins I've visited recently) but it is transparent to me - haven't noticed any issues. Can't […] get over how classy the service is - from the waiters to the front-desk stafff to the bellhops to the lady at the convenience store in the hotel. Staff literally go out of their way to help you. If you're doing downtown Toronto, stay HERE. Read more
    Genuine Expedia guest review
    Business trip
    Apr 3, 2011
    Erik K
    US

    Westin Harbour Castle
    4.0 / 5
    Excellent
    "Was allright"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      4.0
    business trip didn't have a rental car. On foot the hotel is fairly isolated,especially in the cold weather. In the warmer months it wouldn't be too long of a walk (10 minutes) to go to the esplanade area and additional shopping and restaurants. The two or three restaurants that are right around the hotel are pretty good (sushi and pub across the street) Hotel […] was nice and comfortable except that my room had a connecting door to the next room and the sound insulation was TERRIBLE. fitness facilities are really good. they even have racquetball courts. Read more
    Genuine Hotels.com guest review
    3 night business trip in Feb 2011
    A Traveller
    US

    Westin Harbour Castle
    4.0 / 5
    Excellent
    "Pretty good! Expensive parking"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    It was a nice hotel. Parking was expensive.
    Genuine Expedia guest review
    Business trip
    Jan 31, 2011
    A Traveller
    US

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2011
    A Traveller
    US

    Westin Harbour Castle
    3.0 / 5
    Good
    "Expensive for the Quality"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Pricey digs and staff could do a better job of customer service. Toilet problems had me move rooms and I got an "upgrade"...partial view of the lake during winter!
    Genuine Hotels.com guest review
    1 night business trip in Jan 2011
    Rick B
    US

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "excellent, very accomodating hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was in Toronto for a conference and the hotel offered every needed amenity and was well located.
    Genuine Expedia guest review
    Business trip
    Oct 17, 2010
    A Traveller
    US

    Westin Harbour Castle
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Oct 2010
    A Traveller
    US

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2010
    A Traveller
    US

    Westin Harbour Castle
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    OK
    Genuine Hotels.com guest review
    2 night business trip in Sep 2010
    A Traveller
    US

    Westin Harbour Castle
    4.0 / 5
    Excellent
    "Westin Harbour Castle in Toronto"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    After reading some reviews on another web site, I was a bit apprehensive about this hotel. However, I was pleasantly surprised. Our room was clean and comfortable. This hotel is in a wonderful, scenic location within walking distance of many restaurants and attractions.
    Genuine Hotels.com guest review
    1 night business trip in Aug 2010
    A Traveller
    US

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "The Westin Harbour Inn Toronto is"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    in a great location. You can walk to the entertainment district (probably 15-20 minutes) or right outdide the door catch a cab and it is under $10. There is not a lot of good restaurants right around the hotel, but a short walk/taxi ride away there are literally hundreds of restaurants. Within a block or 2 of the hotel are various small restaurants, […] pizzerias, shwarma places, etc. Read more
    Genuine Hotels.com guest review
    2 night business trip in Jun 2010
    Ann L
    US

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "Very comfortable, Excellent service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I got to the hotel exhauted after a long trip. The check in process was quick, and my first impression of the room was great. I ordered room service, and I was very impressed with the presentation and taste of the chicken quesadilla. It was delicious! The 2 shower heads totally closed the deal for me. :) I would definitely recommend this hotel to anyone […] going to Toronto. Read more
    Genuine Hotels.com guest review
    3 night business trip in May 2010
    Camila R
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "travel made easy"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent property. Friendly staff clean rooms. Highly recommend
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    Darren
    CA

    Westin Harbour Castle
    3.0 / 5
    Good
    "fitness room and Gym"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The over all condition of the hotel is ok the staff are very polite and professional. Nice lobby area. The codition in the room is acceptable although I was expecting better form a hotel in the core of downtown. However the fitness room and pool area was disappointing. The hot top was not working during the 4 days I was there. The lockers in the changing […] room were very dirty in the inside. Read more
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    Issam
    CA

    Westin Harbour Castle
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Stayed in room 3118. (Lake view) Could see the water , but through dirty windows. Other than the dirty windows the stay was ok. The Hotel Staff were very personable. The restaurant Staff were attentive, the food was great. Over all we had a great stay.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    CA

    Westin Harbour Castle
    4.0 / 5
    Excellent
    "Very nice for the money"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great view if your water side. Clean rooms comfortable beds. Skip the breakfast Buffett!!! Not good at all and 27.00 a head. Had myself and 3 salespeople and it was 120.00 for eggs and toast a little hard to start the day. But hey it's Toronto
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Jeff
    CA

    Westin Harbour Castle
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Steve D
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "Perfect"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My all time favorite hotel in tornto
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Julian
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Djihanian
    CA

    Westin Harbour Castle
    3.0 / 5
    Good
    "Nice old hotel, could use some further upgrades."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Decent hotel, classic architecture, needs some room upgrades.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    A Traveller
    CA

    Westin Harbour Castle
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    I wasn't satisfied with the information I was given over the phone about parking. I specifically asked if I had a parking spot for my car over the phone they said yes when I got there parking was full. I have a very expensive car and wasn't comfertable parking it somewhere else. Overal result was my car had a dent after leaving it in the overflow parking. […] Never will be coming there again. Also had had hair all over the bed sheets which was very uncomfortable. I was also told my room view would be south when I reached my room it was facing east. Overall three complaints 1 parking 2 bed sheets 3 room view Read more
    Genuine Hotels.com guest review
    Business trip
    Jan 19, 2013
    Jaweed
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Awesome!
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    Lisa
    CA

    Westin Harbour Castle
    3.0 / 5
    Good
    "First & Last Time @ Weston Harbour Castle"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    My first room was dirty with a stained duvet, hairs in the tub, and dirt on the bathroom floor. The second room they gave me had a short black hair on the toilet seat. Because of these issues I got free parking and free breakfast. Overall, I won't return bc I lost trust in the general cleanliness of their rooms.
    Genuine Hotels.com guest review
    Business trip
    Dec 17, 2012
    Michelle
    CA

    Westin Harbour Castle
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    JFB3
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "Excellent stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent service and stay at the Westin! so comfortable- couldn't have had a better place to get engaged!
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    Lisa
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Execellent . Close to event as needed for business downtown. Late evening meal was outstanding at 10 pm. Hotel clean and very comfortable with excellent service all around. Car pickup after auto check out was seamless
    Genuine Hotels.com guest review
    Business trip
    Oct 3, 2012
    A Traveller
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "within walking distance to the convention center"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    it was a great stay. The hotel was great BUT when i went to check in they told me that i actually had two rooms reserved and that i had paid for all of both of them, except that I had not. SO i was concerned with that and the hotel staff were 'unable to assist' as i had booked through Hotels.com instead of through the actual hotel. other than that the […] service was wonderful! Read more
    Genuine Hotels.com guest review
    3 night business trip in Aug 2012
    Carrie
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    CA

    Westin Harbour Castle
    4.0 / 5
    Excellent
    "Harbour Castle - Toronto"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    A great hotel, however a quest should be informed at time of booking that a facility (this case the pool) was going to be closed for renovations. I would have stayed elsewhere if I had know this.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2012
    A Traveller
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding
    "Excellent Hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent and clean hotel. Beautifully appointed rooms.
    Genuine Expedia guest review
    Business trip
    Dec 7, 2011
    A Traveller
    CA

    Westin Harbour Castle
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2011
    A Traveller
    CA
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