Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Buffet and full breakfasts are available for a surcharge and are served each morning in the café between 7 AM and 11 AM.
Cafe Monterey - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cascades Lounge - Overlooking the pool, this tapas bar serves lunch and dinner. Guests can enjoy drinks at the bar.
Cafe Express - This café serves breakfast only. Closed weekends.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"good location"
Easy on/off hwy access and walking distance to Yorkdale Mall and subway downtown. Hotel restaurant was over priced and not very good - better off walking to one of the nearby places.Genuine Hotels.com guest review
"needs updating"
Rooms badly need updating, tv is 25 years old and bathrooms are not in line with room rates chargedGenuine Hotels.com guest review
I had a very good experience at the hotel. The only thing I didn't like was being charged for parking. I could see if we were Downtown. But that was not the case. The staff was very friendly and the bed was comfy. However, there was a scale in my bathroom. Whose cruel joke was that? LOLGenuine Hotels.com guest review
"Nice Hotel - close to all!"
The staff was very nice and great to deal with. I would stay here again!Genuine Hotels.com guest review
could use some updating and better cleaning crewGenuine Hotels.com guest review
"Awesome Hotel"
Awesome Hotel... Fantastic Location... Excellent staff...Genuine Hotels.com guest review
Good business hotel. Food OK.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Super quality, friendly staff"
Even though there was no airport shuttle, this hotel was at the top of the ratings. Firm and soft pillows well marked, clean and extremely quiet, basket in the bathroom for dirty towels so we didn't have to toss them on the floor, even a scale. The restaurant was a bit pricey but excellent food. Conveniently located across the street from the mall for […] shopping and more restaurants. Read moreGenuine Expedia guest review
"Comfortable stay"
The Hotel is Clean and the employees very frindly and helpful. There is a shopping Mall and a Metro Station nearby for an easy trip to Toronto Downtown.Genuine Expedia guest review
"Served it's purpose"
Everyone was very polite and helpful. Room service was excellent and breakfast, although expensive, was good. The only con on this hotel was the entrance to the parking lot was through an active car dealership lot. The location was convient for our needs.Genuine Expedia guest review
"Very pleasantly surprised"
Nothing further to addGenuine Expedia guest review
"Likely won't go back"
Do not think I will go back. Needs updating - old TV, bathroom tap and toilet did not work very well; elevator did not stop at our floor; breakfast bar was supposed to be open at 6:30 but the person was getting ready when I got there at 6:50 and insisted she was not open until 7:00 and would not accomodate me. Also, a peanut was on our floor when we […] got there and was still there two days later; finally gone on the third day; lots of dust above bedside lights. Beds and pillows were comfortable. Front desk staff were very nice and helpful. Bar staff not so helpful. I think I would stay downtown next time and take the subway up. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
no problems. Hotel staff very good and was very helpful!Genuine Hotels.com guest review
"convenient but in need of attention"
The hotel iteself is super convenient just off the highway and the proximity of it to the mall, Yorkdale was really nice but the hotel itself is in major need of renovations. It is dark, drab and outdated. The elevators didnt work and we were forced to use the dirty service elevators which were used to transport food waste and other maintenance things. […] Upon arrival we were put into one room that was dark and stuffy and had no outside windows but rather looked onto an atrium in the middle of the hotel. The rooms facing the outside of the building are brighter and have balconies which allows you to open the door and get fresh air in. The rooms themselves though are old and seem worn and dirty. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"close to amenities"
very useful location. close to where we needed to be.Genuine Hotels.com guest review
"Close to many amenities."
Conveniently located across the street from Yorkdale.Genuine Hotels.com guest review
"Hotel needs some serious technology investment"
Some elevators not working meant long waits to get to my room. Internet connection ridiculously slow. 20 Year old TV's with poor quality cable. All that said staff is friendly and this hotel was very well located for kosher people.Genuine Hotels.com guest review
"Will be staying here each time we visit Toronto!!!!"
This trip was for both business and leisure. Love the location. Right across from a fantastic shopping mall. Close to the subway so no worries about driving downtown Toronto and getting parking. Will be staying here each time we visit Toronto!!!! After our business concluded, we were able to relax and enjoy the rest of the weekend in Toronto. The staff […] were great at giving us information and helping us at all times!! Read moreGenuine Expedia guest review
"Just one night but was great!"
I was a little apprehensive to stay at this hotel as some of the previous reviews were not great. But as the location was perfect for the course we were taking I decided it was worth a chance. Yes the hotel is older but it is clean, the staff are great and it is a quick walk to Yorkdale for dinner! I would definatley stay here again and was wishing […] we had booked an extra day! They even have bath and body products in the bathroom! Read moreGenuine Hotels.com guest review
"excellent, clean, super service"
super service by all staff, beautiful hotel, clean and tidy in all areas, lots of parking, good food and good service at the 'lounge' got me a taxi cab quickly, pool was very nice would highly recommendGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews