All guests staying in hotel guestrooms must be registered with the hotel.
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 12 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 12 per 24-hour period (rates may vary)
WiFi is available in the business center for USD 12 per 24-hour period (rates may vary)
High-speed Internet access (wired) is available in the business center for USD 3 for 15 mins minutes (rates may vary)
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All guests staying in hotel guestrooms must be registered with the hotel.
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 12 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 12 per 24-hour period (rates may vary)
WiFi is available in the business center for USD 12 per 24-hour period (rates may vary)
High-speed Internet access (wired) is available in the business center for USD 3 for 15 mins minutes (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Just south of Puerto Aventuras, Xpu-Ha’s broad, powdery, white-sand beach is widely regarded among the peninsula’s most beautiful. There’s plenty of room to string up a hammock and relax, sunbathe, or swim in the surf.
see all hotels in Xpu-Ha"Relaxing stay"
A very nice hotel with plenty of amenities. Some excursions and paid activities were great (booked through the guest services); other, booked by the beach, felt like a rip off. The taxi ordered through bell boys ran twice as much as the taxis ordered directly online or by phone.Genuine Hotels.com guest review
"Gorgeous resort, would go back tomorrow!"
We stayed at Maya Beach from 2/7/13 to 2/11/13. We had a ground floor room. Room was clean, beds fine, basic hotel room but clean and nice. Had a patio to gardens outside. One morning a troop of Monkeys woke us up, kinda cool. Buffet was good, not great. Mexican restaurant and Spanish restaurant were awesome, ask for the "Special Coffee". Service at […] the resort was awesome, except the bars. Bar tenders seemed stressed and smiled only occasionally. We saw no one tipping them. This is our 3rd all-inclusive and we seemed to be the only Americans there and we tip well. When we tipped they were almost surprised, very thankful and they smiled and took care of us! Took a tour of Tulum and Coba, see Victor in the spa to save money on a tour.....all day $65, good tour. Grounds and the beach are amazing. We sail and have been to a lot of nice beaches. This one ranks with the best we have visited. Resort is huge, lots of kids but you can find plenty of room to yourself. Seems like a great resort to take kids, Barcy Club looked neat for them. Read moreGenuine Expedia guest review
"13 people from Illinois"
Terrific facility. Terrific staff. Note to bring roll-away sheets was not taken care of. Food good. Pools great. Ocean warm and wonderful.Genuine Expedia guest review
"First Family trip to Riviera Maya"
We had a blast! This was our first all-inclusive and we really enjoyed the hotel and the staff. Alejandro is the best bartender ever!!! The rooms were great and the staff was very accommodating helping us transfer our daughter to our room and making her a new, very comfortable bed. Best of all the service was always with a smile. We had the premium […] club which made for better drinks. The restaurants were hit-n-miss; we were able to get reservations for every night we were there but the quality was not very even. We all enjoyed the steakhouse, the Kyoto Japanese place and the Mexican restaurant, where Jose made suggestions for authentic Mexican dishes. The rest were not great and I would not recommend the seafood place. We had Wi-Fi, but it could only be used in the room, so better coverage with your code would be great. Some activities were difficult to get to do but the staff was accommodating and if there were no-shows they'd let you jump in. Finally, one of our concerns was safety, but we were made to feel safe and enjoyed nightly strolls around the property. Went to Excaret, Tulum and Xplore, all worth it. Read moreGenuine Expedia guest review
"First time at an all-inclusive..."
Very nice experience-first time at an all-inclusive resort. Lots to do and beautiful stretch of beach!Genuine Expedia guest review
"Great Resort"
Beautiful resort. Upgraded to club premium and it was worth it for the bigger room. Bathroom also twice as big as a regular room. Beds a little hard, but clean and air conditioner worked great. Food and drinks were good. If you get something you don't like, just get something else. The staff are very nice and work hard to please.Genuine Expedia guest review
"Third time to the Barcelo"
This was our third trip to Barcelo Maya. Since they are remodeling the Beach/Caribe section of the hotel we were upgraded to Tropical. We stayed in this section last year and it was just the same. Everyone at Barcelo Maya is very friendly and they always have a smile for you. The food is wonderful, especially the ala cartes. We decided to pay the extra […] money and went to Caribe at the Palace for dinner one night and it was so worth the $15.00 per person extra. They now stock Corona in the mini fridge instead of Modelo, and my husband would have preferred the Modelo. But that is just a personal preference. I highly recommend this hotel. It's a great place to go either as a couple or with your kids!! We are already planning our trip for next year! Read moreGenuine Expedia guest review
"Great place for couples, families and friends!"
We booked at Barcelo Caribe, but when we got there it was closed so we stayed in the Colonial. This place was beautiful! The grounds were well landscaped, the beach was nice and sandy, a few rocks in the water, but nothing sharp. There were lots of pretty fish for snorkling right off the beach. I was also able to scuba dive 3 minutes from shore. The […] food was really good too! Better than excpected for buffet. We ate at the seafood and Japanese restaurants. They were both really good, get the lobster at the seafood place and eat at the Japanese place for great hibachi. We were there for our anniversary and they brought a complimentary heart shaped cake and a bottle of champagne to our room! The drinks are a little weak, but you can tip a little and ask for something stronger (the mojitos are delicious!). I would definately stay here again, along with any other Barcelo hotel, because they left such a good impression. The staff was also friendly, helpful and spoke english. My husband ended up at the public hospital in Playa Del Carmen with a medical emergency. The hotel staff and Best Day Travel were very nice and helpful in arranging a taxi with someone who could come into the hospital with me and translate. I felt safe at the resort even when my husband was in the hospital. This was our first all inclusive and first time in the area, but it seemed worth it to pay a little extra for a quality place. Read moreGenuine Expedia guest review
"great hotel for everyone"
great hotel!!!! strongly recomend i like everything!!! beach is the best thing in hotel! sea is amaizing!!! territory is fantastic!!!Genuine Expedia guest review
"Great vacation hotel"
Overall my stay at the hotel was great, my only issue was the rate they charge for internet use I think that it was too much other than that I'm satisfied with everything the hotel has to offer.Genuine Expedia guest review
"Great hotel for a family"
I would definitely return to the Barcelo Caribe Maya and upgrade to premium.Genuine Expedia guest review
"great hotel for everyone!"
Barcelo Maya Caribe covered all my expectations and beyond.The best: the staff and the beach in this order. I went with my teen children and they enjoyed the hotel's activities and it's well known how dificult it is to please them.Genuine Expedia guest review
"Great family resort!"
Gorgeous resort, beautiful grounds, the best beach. This was our 2nd time in Barcelo, we stayed in 3 other resorts in Mexico, also vacationed in all inclusives in Dominican Republic and Jamaica. Barcelo Maya is the best! After this vacation we will not consider any other all inclusive resort in the Carribeans.Genuine Expedia guest review
"Our Mexico trip 2012"
Was our 2nd trip to this resort and its was still.............Very beautiful & clean Resort. Beach is gorgeous, staff is VERY friendly and very helpful at all times. Rooms very nice and clean. Food was pretty good as well. We can't say anything bad about this resort at all & We Will return to the same resort again in the future!Genuine Expedia guest review
"Great hotel for family, couples and friends"
AWESOME food, great stay & great experience! Great location! Everything is in the resort. They have their own plaza to shop for gifts. There is a train you can take to to check out other resorts. Beach was beautiful. Staff very friendly!Genuine Expedia guest review
"Excellent resort"
This was our second time to Barcelo. We have enjoyed both trips. Very nice resort with plenty to do. Lots of room so we didn't feel crowded. Great beach and pool area.Genuine Expedia guest review
"Barcelo in June!"
Barcelo is an hour south of Cancun airport. Having booked a transport van through Expedia, it was really nice to skip all the "hawkers" at the airport and get right to our transport. Barcelo was beautiful! The staff was friendly and accomodating. The food was fine at the buffets and at the on-site restaurants--we could always find something good to […] eat. The pools were very nice and the beach was lovely. We went in June which is a bit "off-season" so nothing was crowded. There were always places to go to be alone. Our room was cleaned for us everyday. There was a safe in the room to keep valuables in. We stayed 7 nights and had a wonderfully relaxing time! We would definitely book a stay at Barcelo again! Read moreGenuine Expedia guest review
"Amazing"
This was my second visit to this hotel and this time we had family and friends join us who were also amazed by this place and price. We all had a great time and felt so relaxed. We all definetely will be going back.Genuine Expedia guest review
"best vacation"
Services were good. Beach , landscape, evening shows were excellent.Genuine Expedia guest review
"Reviewed by Jeanette"
The staff was very friendly; the environment was very comfortable; there was a variety of food at the buffet each morning, lunch and dinner to chose from; good entertainment from the Theater; the beach was very well kept and it was beautiful; the pools were nice and clean and the bars were great too; the towel cards is a good idea so you can get clean […] towels each time. I would recommend this hotel to anyone. Thank you for a great time, I will come back for sure. Read moreGenuine Expedia guest review
"An Absolute Jewel in Riviera Maya"
Our hotel experience at the Barcelo Maya Caribe was absolutely outstanding. I cannot say enough about this hotel. It is located in a beautiful area of the Riviera Maya and has a fantastic beach. Crystal clear Carribbean blue water and a beautiful white sand beach. I traveled with my husband and 15 year-old daughter, and we will definitely go back. In […] fact, we are looking into going back in June. The staff was very warm and friendly and could not do enough for us. The rooms are impeccable, the grounds tropical and beautiful, and the pools (complete with swim-up bar) are great. The food was delicious, no matter where you ate, and no matter what meal it was. There was entertainment at the theatre every night, and Mexican trios at the lobby bar. I am thrilled we were able to spend our Spring Break here, and it is now our very favorite Mexican resort!!!! Read moreGenuine Expedia guest review
"Great vacation for families"
Beautiful resort with great service and amenities. Wonderful beach and swimming pool, perfect for kids.Genuine Expedia guest review
"Great place to stay"
If you like big resorts, you will like this one. Only real complaint is that you can't go to all the areas of the resort. They limit you to two unless you pay more to go to the other areas. Excellent snorkeling with lots of fish and coral. Food was ok, but not excellent. Alcohol was not the best, but it sufficed. The grounds of the hotel were well […] manicured and the beaches were so beautiful. Would recommend this place. Read moreGenuine Expedia guest review
"Now in Exile"
The Barcelo Maya is amazing--the beach and grounds are so beautiful. The food is very good although not quite as varied during the off-season. We had a problem with our air conditioning in our room and they sent someone up at 9:30 pm right after we called to fix it. Very accomodating and the snorkeling off the beach here can't be beat.Genuine Expedia guest review
"Great Resort! Just book your dinner reservations before you go!"
The Barcelo Maya Caribe and 4 adjorning hotels were absolutely beautiful. The grounds were lush and tropical. The beach was exquisite. The pools were huge. The entertainment and daily activities were fun. The rooms were extremely clean and well maintained. They staff was very attentative. The only negative was the food. Breakfast and lunch were great […] but by dinner time the buffet got a little tiring. They do have Ala Carte restaurants that you get to go to but the only problem is, if you don't reserve them before you arrive chances are you will be out of luck. Unless you don't mind eating at 10:00 PM. We tried to book any of the restaurants the morning after we arrived only to find out that they had all been booked. The only times they could get us would be 10pm. We had children with us and that was too late. Many guests were experiencing the same problem as us. People who did get into the restaurants told us that there were empty tables. They definitely need a better system. Read moreGenuine Expedia guest review
""Ready to book again... we wanted to stay longer!""
I read countless reviews before going to Barcelo Maya Caribe and the positive ones were correct!!! We had a party of 6 with 4 younger adults and 2 'older'!! The food at the buffets was good and there were so many choices you could never leave hungry. Don Quixote was absolutely fabulous - order the beef tenderloin and you won't be disappointed! The service […] in all areas was wonderful (except at the omelet station each morning but I won't let 1-2 out of hundreds pull the service from a 5 to a 4). Servers, bartenders and entertainment crew: Julieta, Flor, Antonio, Ives, Orlando and Norma went out of their way to learn our names and ensure we had an amazing vacation. You don't have to tip but it is appreciated and these people work HARD! We used the catamarans daily and snorkeled by the pier -- awesome snorkeling! The activities on the beach and pool can be a LOT of fun - get involved! We did rent jet skis and it was fun - worth the money. That was really the only "extra" money we spent. There is SO much do there you can't get it all in. I had read that the rooms in Caribe and Beach are hot but everything runs on your room key. We never felt uncomfortable but if there was a need we could have left one key in place and not had a problem. I thought the rooms were great and the housekeeping did an terrific job - always checking to see if you needed anything extra. It is inclusive and we enjoyed it all!!! I highly recommend this resort! Read moreGenuine Expedia guest review
"Definitely above average Mayan resort"
The Barcelo is superior in almost all ways, including the room, the setting, the location (easy access to anything you'd want to see), and food. The one exception is that the room had many flaws, including non-working lamps, minibar, screen door, etc. However, they quickly fixed everthing we asked about. The 1/2 dozen cenotes right across the highway […] are great, cheap outings (we visited the Azul and "Garden of Eden", both about 1/4 mile south). Also, if you even a little adventurous, taken the share taxi (collectivo) for cheap rides to all the nearby attractions ($2-5 per person depending on distance). Read moreGenuine Hotels.com guest review
"Fin vecka vid Riviera Maya"
Stort och imponerande ställe med låga byggnader som smälter väl in i naturen. Åtskilliga restauranger finns inom området och också flera pooler. Under den veckan vi var där, hann vi inte besöka alla restauranger som ingick i all inclusive-konceptet, men de vi besökte hade genomgående bra service och vänlig personal. Eftersom vi behärskade spanska upplevde […] vi inga språksvårigheter, men även de vi hörde som talade engelska med personalen klarade sig bra. Vi blev tilldelade två dubbelrum med relativt bra läge, c:a 3 min. promenad till poolområdet. Därifrån tog det bara någon minut att ta sig ned till havet. Om vädret är lugnt går det att snorkla i vattnet utanför, speciellt om man är beredd att gå en bit efter stranden. Man kan se en del fisk och även vattensköldpaddor, men koraller ser man tyvärr inte mycket av. Det finns speciella snorkel- och dykturer, (till ex.vis XEL-HA resp. XCARET) men de är genomgående dyra, speciellt om man är en familj på fyra personer eller fler. Att se mayaruinerna vid TULUM ett fåtal mil söderut är ju ett måste. Inträdet där är jämförelsevis billigt. Jämför taxipriset med arangörernas pris! Ta tid också och upplev naturen. Redan på hotellområdet stöter man på Iguanas (stora helt ofarliga ödlor), Agoutis (kaninstora gnagare) och även Näsbjörnar kan man ibland få syn på. Det finns även gott om fåglar som pelikaner, fregattfåglar, strandpipare, hägrar, gamar, Charas och många fler. Man även få se kolibrier vid blommande träd och buskar. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Perfecto para descansar, lo tiene todo."
Me la pase genial, excelente servicio, todos muy amables, excelente limpieza y organización, la comida es muy buena y tienen bastante variedad, definitivamente volvería. Las distancias dentro del hotel son muy largas porque el hotel es enorme pero lo tienes todo, tienes disco, iglesia, restaurantes, albercas, snacks, bares, areas de juego inclusive […] tiendas de souvenirs, no ocupas salir para nada. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Volveriamos a ir, sin dudarlo!!!"
Estuvimos 6 dias en el Barcelo Maya Caribe, ademas del tiempo que a fines de Abril resulto ser increible, todos los dias de sol pleno; el hotel fue una excelente eleccion, alejado del ruido, playas tranquilas y transparentes, disponibilidad de sillas para tomar sol a toda hora y piscinas increibles, limpias y muy ampiias. Sin duda volveriamos a ir al […] Barcelo, solos o con nuestros hijos. Hay actividades para todas las edades, nadie te molesta y el personal es super amable y servicial. Lo recomiendo !!! Read moreGenuine Hotels.com guest review
"barcelo maya- stupendo!!"
Bellissimo soggiorno, villaggio enorme con tutti i servizi immaginabili, spiaggia molto lunga e bellissima. All inclusive nel vero senso della parola, il cibo era sempre buonissimo e c'era moltisima scelta! il villaggio èun po distante da playa del carmen dove c'e molto movimento e molti locali, ma facilmente ragiungibile in 15/20 minuti di (economici) […] taxi. Ho soggiornato a settembre 2011. Read moreGenuine Expedia guest review
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