Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Buffet breakfasts are available for a surcharge and are served each morning in the breakfast room between 7 AM and 10:30 AM.
La Chiostrina - This fine-dining restaurant serves lunch, dinner, and brunch.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Average stay"
Overall, the stay was prett average. Great location and close to all the major attractions in Florence. The staff was fairly helpful with requests. The main issues I had were with the cleanliness of the rooms. It's pretty clear the hotel went under a recent renovation and skimped on some items. The finishings look cheap (paint was off, fixtures were […] plastic, mold in bathrooms) and it's clear the hotel is trying to be something it's not. The overall decor was tacky and I had a mosquito problem in my room (woke up with bites and management was not helpful). This place is not a 4 star hotel as its classified, but probably closer to a 3 star hotel. For the amount paid, I would look elsewhere. Read moreGenuine Hotels.com guest review
"Bernini Palace - Nice but not outstanding."
Beautiful lobby and bar area, good location, decent price. At check in the staff was polite but did not go out of their way to make you feel truly welcome. We booked an Executive Double which is on a special floor and the room was very nice albeight small then what would be expected. The big problem was the whole hallway smelled like raw sewage and […] it never went away for the three days we were there. Additionally, when we checked in it was stuffy inside and we could not get the air conditioning to work. We called the front desk to have it looked at and were informed that would be impossible as there is no air conditioning from November to April. Nice suprise. Unfortunately they were having a warm spell and when you opened the windows it did nothing to cool the room, however it did add to the sewage smell. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Bernini Florence"
Our stay at Bernini hotel was good, except the breakfast was poor.There was no food for vegan guests and the cut fruit was not fresh( pineapple, melon). Also cut vegetables ( tomatos, salad) was not fresh. We expected much more from such a hotel! With blessings!Genuine Hotels.com guest review
"AIRE CONDICIONADO NO FUNCIONA, PERSONAL MUY BUENO"
La,primer noche el aire acondicionado no servia,,al,dia siguiente les dijimos, nos dijeron que ya estaba arreglado, pero sun no servia, nos cambiar on de cuarto, el aire memory pero la verdad que nunca enfrio. Hotel bastante viejo.Genuine Hotels.com guest review
"Das Hotel hat eine sehr gute Lage"
Das beste war die Lage.Zimmer auf der toskanischen Etage war etwas klein und dunkel aber sehr sauber.Es gibt hier eine Lounge mit kostenlosen Getränken und Snacks allerdings mehr als beschränkt ( 1 Flasche Proseko - 1 Flasche Wasser- etwas Brot - 1 Käse - einige Weintrauben) Wir haben diese Lounge nie benutzt und sahen in 4 Tagen auch nur ein einziger […] Gast in diesem Raum. Das Frühstück war okay aber auch nicht mehr. Wir können das Hotel weiterempfehlen, sagen aber auch dass es bestimmt bessere Hotels in Florenz gibt für diesen Preis. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews