You’ll be asked to pay the following charges at check in or check out:
Self parking costs EUR 35.00 per night (a different rate applies for extended parking)
Self parking for large vehicles costs EUR 48.00 per night
WiFi is available in guestrooms for EUR 5 for 24 hours (rates may vary)
WiFi is available in all public areas for EUR 5 for 24 hours (rates may vary)
WiFi is available in the business center for EUR 5 for 24 hours (rates may vary)
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You’ll be asked to pay the following charges at check in or check out:
Self parking costs EUR 35.00 per night (a different rate applies for extended parking)
Self parking for large vehicles costs EUR 48.00 per night
WiFi is available in guestrooms for EUR 5 for 24 hours (rates may vary)
WiFi is available in all public areas for EUR 5 for 24 hours (rates may vary)
WiFi is available in the business center for EUR 5 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Decent hotel but low service"
Close to many Florence attractions. Aloof desk clerks. Had to search for the bar. Definitely didn't feel very welcomed.Wi-fi horrible.Genuine Hotels.com guest review
"Stay somewhere else"
The hotel rooms are FILTHY. There were many layers of gunk on the night stands, the walls were scary filthy. Black marks all over the walls. The staff is exceedingly rude, failing to realize that the patrons of the hotel are the ones who are making their paychecks possible. The wifi that they say they have is inaccessible. Breakfast was ok, but again […] the waitstaff in the dining room was annoyed with your presence. The location is pretty good as far as walking to downtown, but you would have a more enjoyable experience at another hotel Read moreGenuine Hotels.com guest review
"rooms vary greatly"
we booked several rooms, only those on the 5th floor were updated and nice. The lower floors are very outdated and hallways in need of paint etc. Front desk was great and overall a good experience but book one of the few rooms on the top floor.Genuine Hotels.com guest review
"Please renovate"
My stay was ok. The hotel must spend some money in renovation. It is a pity that a hotel with big rooms and soooo close to the Ponte Vecchio and Palazzo Uffizzi has so ugly and unconfortable rooms. The sheets and towels were clean but the walls, floors and bedspread looked dirty. The reception area gives a false impression of what is waiting for you […] behind doors. The hallway to the rooms make you think: what am I doing here? If they renovate the rooms and bathroom, I will be back. If not, I will be staying somewhere else... Read moreGenuine Hotels.com guest review
"Right in the center of everything, on the river"
Concierge gave great recommendations for dinner. Very kind, patient and great English.Genuine Hotels.com guest review
"convenient location and friendly staff"
We stayed at this hotel several times in the past and are still pleased with it. The food has actually improved!Genuine Hotels.com guest review
"Nice hotel in the Santa Croce neighborhood"
We came to Florence to visit our daughter who is a student there. The hotel is close to her apartment in Santa Croce, right on the Arno River, which we had a view of from our window. It is a 10 minute walk to the Ponte Vecchio. The hotel location is good because it is away from the bustle of the Duomo and Palazzo Vechio, but you can get to both in 10 […] to 15 minute walk. Staff was pleasant and helpful, room was were nice (bed was fairly hard but not uncomfortable) the lobby and dining room very pretty in the old fashioned European way (which we like.) Read moreGenuine Hotels.com guest review
"Hotel Balestri"
The room was uncomfortable and stuffy. Windows could not be opened because of mosquito attacks. The bed linens were shabby. The hotel management provided very poor customer service in two instances where we had an unusual situation. In both cases, I ended up paying extra money to resolve the problem and when I escalated to hotel upper management, I […] was completely ignored. Read moreGenuine Hotels.com guest review
"Great Location"
The hotel, though dated, is clean and in a very good location. It overlooks a busy road but the rooms are well soundproofed from the outside. The staff were great and recommended some excellent restaurants nearby which helped us avoid the tourist traps.Genuine Hotels.com guest review
"good location"
A charming little hotel in a convenient location. Our room was huge with a living area but even with 4 windows, it was very dark. Brighter lights are a definite must and needs some warmth (pictures, carpet). The lobby, sitting area and breakfast room was lovely and the complimentary breakfast was good. I didn't find the workers to be friendly at all […] at the reception or at breakfast. If you have a car, find somewhere else to park because the charge 35 euros a day!! We were quite upset because we thought parking was included. What upset of even more was that we had to wait 1/2 hour for our car to come because they park it somewhere else. When I complained to the gentleman at the reception saying he should have told us when we checked in about this, he just brushed us off. We made sure we asked for the car the day we were leaving an hour in advance. Read moreGenuine Hotels.com guest review
"Hotel Balestri in Florence close to town centre"
This hotel is a 3 star as stated, the worst thing was the odour outside the room and then in the room, possibly sewerage. However you did seem to get used to it. It was in the breakfast room when they first opened also. Bathroom was very clean, bed quilt looked stained, walls need a good paint and the room was generally small (not unusual in Italy) […] but we did pay for the 'superior double'. Breakfast buffet was good, usual Italian breaky. Location great just down from Ponte Vecchio, 5/10 min walking distance to main centre, Wifi was 5E a day and very hard to pick up on my iphone, but did eventually. Little bit of updating room furniture needed and the floor is tile, not great in winter. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"アルノ川のサンセットを眺めながらホテルに戻る幸せ"
4泊しました、車椅子対応の部屋でまあまあの広さで特にバスルームはガランと広いですが簡素でした。真ん中にどーんとベッドが1個あったので(ダブルは嫌)フロントにツインをリクエストした旨伝えたところ、カバーを取ればセパレーツだと言われました。そのとおりでしたがフロントは最後までクールでした。予約どおりリバー ビューの部屋でしたが南面なので当然ですが窓は小さいです。窓辺に立てばアルノ川の景色が一望できます。昨年はSMN駅近くのホテルに滞在して便利でしたが、今回は東側を散策したくて選びました。すぐ近くの橋を渡るとD線のバス停があるので駅へ行くのも楽でした。1日目の朝食に〇ALパックグループと誤解されてスクランブルエッグ/ベーコン/ソーセージのこってり料理を頂いてしまいましたが(ごちそうさまです)基本の […] コンチネンタルブレックファストでも充分です。 Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
残念ながら、あまりいい印象が持てなかった。Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Florenz im Juni"
Wie üblich habe ich mich bereits vorher telefonisch nach unserer Reservierung erkundigt und nach dem besten Weg vom Bahnhof zum Hotel gefragt. Die Antwort kam prompt mit welchem Bus und was das Taxi kosten darf. Am Bahnhof angekommen, eine riesen Schlange vor dem Taxistand die sehr schnell voran kam und das Taxi war die beste Wahl und hat wirklich nicht […] viel gekostet. Achtung am Bahnhof wird man auf einen Taxi-Transfer angesprochen, man zahlt leider das dreifache, also Augen auf und an den normalen Taxistand gehen. Der Empfang war freundlich und schnell und wir konnten gleich auf unser Zimmer gehen. Wie üblich in größeren Hotels half uns ein Page die Koffer auf`s Zimmer zu bringen. Der Fahrstuhl war modern und ging immer. Das gebuchte 3 Bettzimmer war überraschend groß und ging wider erwarten nach vorne raus. Die Bettwäsche war sauber und der Wunsch nach einem Extrakissen wurde umgehend erfüllt. Der Ausblick aus zwei Fenstern war traumhaft, wir konnten die Mondfinsternis sehen und die Ponte Vecchio, ein richtiger Logenplatz. Der Verkehr tobte bis in die Nacht an unserem Hotel vorbei und war Dank Doppelfenster überhaupt nicht zu hören. Dank einer leisen und prima funktionierenden Klimaanlage war unser Zimmer immer angenehm kühl. Wir liessen sie oft tagsüber laufen und auch Abends war es so noch kühl im Zimmer. Das Badezimmer war ebenfalls sehr groß und es gab Seife, Haarshampoo und Duschgel sowie einen Fön,alles sehr sauber. Das Personal der Rezeption(teilweise in deutsch) konnte immer gute Empfehlungen für Restaurants geben und war bei der Reservierung dieser und für das Museum behilflich. Es gab 2 Frühstücksräume und das Frühstück war ausreichend, Sonderwünsche wie Eier oder Omlett konnte man gegen Bezahlung extra bestellen. Es gab einige hübsche Aufenthaltsräume und auch eine Tageszeitung in deutsch. Von der Dachterrasse im 5. stock hatte man einen tollen Ausblick auf den Dom. Es war ein toller Aufenthalt und das Hotel Balestri würden wir jederzeit wieder buchen. Read moreGenuine Hotels.com guest review
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