English (United States)
Go to the Hotels.com home page

Book online or call 800-246-8357 This call is free. 24 hours a day; 7 days a week.

  • Hotels
  • Hotel Deals
  • Packages & Flights
  • Groups
  • Customer Service
    • Manage your bookings
    • FAQs
    • Contact us
    • Review a hotel
    • Website feedback
  • Bookings & Account
    • Sign in
    • Find your booking
    • Create an account
    • See saved hotels
Start of main content. Read on from here or press tab to access the next link
All hotels in Carolina, Puerto Rico
Change search:
Enter dates to check prices
1 room,  2 adults 
Adults Children
Room 1:

The Ritz-Carlton, San Juan

18.441973, -66.013512
5 stars
6961 Avenue Of The Governors, Carolina, 00979 Puerto Rico ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $259
available on 05/26/13
Price Match Guarantee
4.4 256 5

Share this page

Tweet
Email a friend

More sharing options

  • Del.icio.us
  • Google
  • Squidoo
  • Reddit
  • MySpace
  • Facebook
  • Digg
  • StumbleUpon
  • Yahoo

Email "The Ritz-Carlton, San Juan" to a friend

Back to Sharing Options

Ooops!

Separate multiple addresses with a comma (,) (optional) (500 characters left)
or cancel

Thanks!

You have sent The Ritz-Carlton, San Juan to:

    Close popup

    Email "The Ritz-Carlton, San Juan" to a friend

    Ooops!


    Separate multiple addresses with a comma (,)


    (500 ({0}500{1} characters left))

    Cancel

    Thanks!

    You have sent The Ritz-Carlton, San Juan to:

    Close popup
    • Hotel description
    • Map
    • Reviews
    • Share
    • Email
    • Save Saved
    Image of The Ritz-Carlton, San Juan, Carolina
    4.4 out of 5 Excellent (256 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    great interior and of course amazing ritz service. not a great location for those who want to go back/forth into old san juan as its costly each trip... in taxis. room was in excellent condition but of course not very large, as is normal. by a Hotels.com guest on 05/12/13

    Overview

    Location.
    This Carolina hotel is in Puerto Rico’s Isla Verde resort district, 2.8 miles from Ocean Park and within 4 miles of the Jose Miguel Agrelot Coliseum, and the Museum of History, Anthropology and Art.

    Hotel Features.
    The Ritz-Carlton, San Juan, has a tennis court, a children's club, a health club, an outdoor pool and there are beach/pool sun loungers, umbrellas and towels available. Beach cabanas (surcharge) are also available. There is a full-service spa with a spa tuband 11 treatment rooms. Guests have access to nearby golfing and personal watercraft.

    This 9-story Carolina property includes 30,000 square feet of conference and banquet facilities, including an 11,840 square-foot ballroom. Wedding services are available as well as a concierge desk. Guest can access wireless (high-speed) Internet for a surcharge. The Ritz-Carlton, San Juan, has several restaurants, a bar/lounge, and a poolside bar. There is also 24-hour casino on site.

    Guestrooms.
    Renovated in October of 2011, Ritz-Carlton guestrooms and suites feature premium bedding, pillowtop mattresses and down comforters with hypoallergenic bedding available. Rooms have climate control and air-conditioning as well as CD players and 37-inch flat-panel televisions and laptop-compatible in-room safe. Rooms have clock radios and desks and complimentary high-speed wired/wireless Internet access . Bathrooms have phones, complimentary toiletries, hair dryer, makeup/shaving mirrors, scales and bathrobes. There is a minibar with complimentary bottled water, iron/ironing board and cribs/infant beds and rollaway beds are available. In-room childcare (surcharge) as well as daily housekeeping are available. All guestrooms are non-smoking.

    18.441973, -66.013512
    Hotel coordinates:

    Street map

     

    Legend

    • Your chosen hotel
    • Other hotels available on your chosen dates ()
    X
    What’s different?
    This hotel does not match the following selections
    Previous Next
    Shortlisted

     

    Welcome Rewards™

    Special Deal
    The price comparison is based on prices for this hotel over the next 14 days from the stay dates selected.
    Great Rate
    from
    • Need help? Our experts can call you

    Genuine reviews

    • We guarantee our reviews are from real guest
    • We don’t hide or edit anything they say

    Why book with us?

    Our loyalty program

    FREE NIGHT
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10

    Collect 10 nights, get 1 free!

    • Hotels.com doesn't charge cancellation fees
    • Price Match Guarantee
    • We're just a phone call away: 800-246-8357

    Map

    The Ritz-Carlton, San Juan
    View The Ritz-Carlton, San Juan on a map

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    City View Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed with pullout-chair twin bed or 2 double beds with upholstered reading chair/ottoman. Pillowtop mattress(es). Frette Italian linens. White down comforter(s). Foam pillows. City view from window (no balcony). 37 square meters (398 square feet). Desk. Flat-panel TV with premium cable channels. CD player/radio alarm clock. Three dual-line speakerphones with data ports. Complimentary high-speed Internet access. Minibar. Marble bathroom with shower/tub combination. Complimentary toiletries. Bathrobes. In-room safe. Air conditioning.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra beds available

    Junior suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. 56 square meters (603 square feet). Pillowtop mattress. Premium bedding. 37-inch television. Desk. In-room safe (laptop compatible). Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). Flat-panel television. Cable/satellite television channels. CD player. Clock radio. Minibar. Complimentary bottled water. Makeup/shaving mirror. Bathroom phone. Designer toiletries. Bathrobes. Bathroom scale. Hair dryer. Iron/ironing board. Blackout drapes/curtains. Hypo-allergenic bedding available. Electronic check-out. In-room childcare (surcharge). Cribs (infant beds) available. Air conditioning. Climate control. Daily housekeeping. Non-smoking only.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra beds available

    Ocean View Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed or two double beds. Ocean view. Frette Italian linens. 37 square meters (398 square feet). Desk. Complimentary high-speed Internet access. 37-inch cable TV. CD player. Clock radio. Minibar. Hair dryer. Complimentary toiletries. Iron/ironing board. In-room safe.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra beds available

    Ocean Front Balcony

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed or two double beds. Balcony with ocean view. Frette Italian linens. Desk. Complimentary high-speed Internet access. 37-inch cable TV. CD player. Clock radio. Minibar. Hair dryer. Iron/ironing board. In-room safe.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra beds available

    Club Level Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed with pull-out-chair (twin bed) or two double beds with upholstered reading chair/ottoman. 37 square meters (398 square feet). Pillowtop mattress(es). Frette Italian linens, white down comforter(s), and foam pillows. City view (No balcony.) Located on high floors. 37.25 sq m (400 sq ft). Work desk. 37-inch flat-panel TV with premium cable channels. CD player/radio alarm clock. Three dual-line speakerphones with data ports. Complimentary high-speed Internet connection. Minibar. Marble bathroom with shower/tub combination. Bathrobes. In-room safe. Air conditioning.

    Club-level rate includes access to exclusive check-in/check-out lounge with concierge, and complimentary food/drink service consisting of Continental breakfast, light lunch, afternoon tea, evening cocktails/appetizers, and desserts/cordials at night.


    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra beds available

    Pool View Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed with pull-out-chair twin bed or two double beds with upholstered reading chair/ottoman. Pool view. 37 square meters (398 square feet). Pillowtop mattress(es). Frette Italian linens. White down comforter(s). Foam pillows. Pool/courtyard view from window. (No balcony.) 37.25 sq m (400 sq ft). Work desk. 37-inch, flat-panel TV with premium cable channels. CD player/radio alarm clock. Three dual-line speakerphones with data ports. Complimentary high-speed Internet connection. Minibar. Marble bathroom with shower/tub combination. Bathrobes. In-room safe. Air conditioning.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe (laptop compatible)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Minibar
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra beds available

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: 11 AM
    • Check-in time starts at: 4 PM
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    • A resort fee is included in the total price displayed.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Casino
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Poolside bar
    • Restaurant
    • Shopping on site
    • Swimming pool - outdoor
    • See more facilities
      • Air-conditioned public areas
      • Beach cabanas (surcharge)
      • Beach sun loungers
      • Beach towels
      • Beach umbrellas
      • Number of floors - 9
      • Pool sun loungers
      • Self parking (surcharge)
      • Tennis on site
      • Total number of rooms - 416
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room childcare (surcharge)
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Bathroom phone
      • Bathroom scale
      • CD player
      • Climate control
      • Complimentary bottled water
      • Daily housekeeping
      • Designer toiletries
      • Flat-panel TV
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room safe (laptop compatible)
      • Makeup/shaving mirror
      • Minibar
      • Pillowtop mattress
      • Premium bedding
    • Services
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Spa tub
    • Steam room
    • Supervised childcare/activities
    • Tour assistance
    • Wedding services
    • View more services
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Children's club
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Hair salon
      • Health club
      • Limo or Town Car service available
      • Medical assistance available
      • Multilingual staff
      • Parking (surcharge)
      • Parking garage
      • Valet parking
    • Business & Event
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Technology helpdesk
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
      • Banquet facilities
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    BLT Steak - BLT, which stands for "Bistro Laurent Tourondel," is a steakhouse that exhibits classic French techniques amid modern decor. The decor's warm palette includes golden lighting and chocolate browns throughout, ebony tables and caramel-colored banquettes, and toffee-colored stools at the eye-catching bar. Wine list features 225 bottles. Accommodates private parties of up to 16 guests. Dinner daily.

    Il Mulino New York -Signature dishes inspired by Italy's Abruzzi region include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and Langoustines. Skilled wait staff provide tableside cooking in the European tradition. Extensive wine list.

    Mares - Featuring seafood and Caribbean cuisine, this cafe-style restaurant offers casual dining with a menu focusing on purity and simplicity. Serves breakfast and lunch daily indoors or al fresco overlooking the pool and gardens.

    The Ocean Bar & Grill - Casual, beachfront restaurant offering al fresco lunch, views of the beach and ocean, and direct access to the beach and pool. Sushi bar (for dinner only). Open late morning to early evening daily for lunch, evenings Wednesday - Sunday for dinner, and late morning to early evening daily for refreshments at the pool and beach.

    Recreation

    Symmetrically shaped, a formal pool bordered by lion-head spouts, stately royal palms, and gardens measures approximately 45.75 x 36.5 m (150 x 120 ft). The pool courtyard includes a six-person spa tub.

    Beginning in front the Ritz-Carlton, San Juan, the beach sweeps east in a 1.5-km (1-mi) crescent. Offshore reefs knock down ocean swells, but wind in most weather conditions forms low surf near shore for boogie boarders and surfers. Guests have use of floats, mats, and snorkeling equipment (weather permitting; subject to availability).

    The recreational activities listed below are available either on site or near the resort; fees may apply.


    • Aerobics on site
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Mountain biking nearby
    • Personal motorized watercraft nearby
    • Pilates classes on site
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Swimming on site
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 27 per person (approximately)
    • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
    • Fee for wireless Internet in public areas: USD 19.95 per day (rates may vary)
    • Self parking fee: USD 17 per day (in/out privileges)
    • Valet parking fee: USD 25 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Carolina, Puerto Rico
    Map
      of

    Area map

    A short guide to San Juan

    San Juan is the capital of Puerto Rico, and its cultural hub. Half of the island’s population lives in the greater metropolitan area, and most visitors enter here as well. Old San Juan, with its cobblestone streets and old colonial architecture, lies on a small island connected to the mainland by bridges; it is guarded by 16th and 17th century forts, now World Heritage sites open to the public.

    see all hotels in Carolina

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Isla Verde - 400 yards

    0.50 - 1.0 mi

    • San Juan Luis Munoz Marin Intl. Airport (SJU) - 900 yards

    1.0 - 3.0 mi

    • Parque Barbosa - 2.4 miles
    • Barbosa Park - 2.4 miles
    • Ocean Park - 2.8 miles

    3.0+ mi

    • Museo de Arte Contemporaneo de Puerto Rico - 3.0 miles
    • Sacred Heart Station - 3.1 miles
    • Hato Rey Station - 3.2 miles
    • Roosevelt Station - 3.2 miles
    • Jose Miguel Agrelot Coliseum - 3.3 miles
    • Santurce (San Juan) - 3.3 miles
    • San Juan Fernando Luis Ribas Dominicci Airport (SIG) - 5.8 miles
    • Fajardo Diego Jimenez Torres Airport (FAJ) - 25 miles
    • Humacao Airport (HUC) - 25 miles
    • Vieques Antonio Rivera Rodriguez Airport (VQS) - 40 miles
    • Arecibo Antonio Juarbe Pol Airport (ARE) - 43 miles
    • Ponce Mercedita Airport (PSE) - 47 miles
    • Culebra Benjamin Rivera Noriega Airport (CPX) - 47 miles
    All hotels in Carolina, Puerto Rico
    Reviews
    • All (256)
    • Business (4)
    • Romance (14)
    • Family (22)
    • Friends (6)
    • Other (210)
    4.4 / 5
    Excellent

    Score breakdown (from 14 reviews)

    • 5.0
      (10)
    • 4.0
      (1)
    • 3.0
      (2)
    • 2.0
      (0)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.7
    • Service
      4.7
    • Comfort
      4.4
    • Condition
      4.4

    Reviews: Overall

    The Ritz-Carlton, San Juan
    3.0 / 5
    Good
    "Nice but pricey"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel was clean and the staff was helpful and courteous. But too pricey for what you get.
    Genuine Hotels.com guest review
    4 night romance trip in May 2013
    A Traveller
    US

    The Ritz-Carlton, San Juan
    5.0 / 5
    Outstanding
    "excellent hotel, but not close to old san juan"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great interior and of course amazing ritz service. not a great location for those who want to go back/forth into old san juan as its costly each trip in taxis. room was in excellent condition but of course not very large, as is normal.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    A Traveller
    US

    The Ritz-Carlton, San Juan
    3.0 / 5
    Good
    "Not so "Ritzy""

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Nice hotel but rug in lobby needed to be cleaned. My biggest issue was the cleanup. Towels & cups everywhere by the pool. 2 days I had to call to have my room cleaned. The area surrounding was not so great.
    Genuine Hotels.com guest review
    5 night romance trip in May 2013
    Melissa
    US

    The Ritz-Carlton, San Juan
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    May 9, 2013
    jackie
    US

    The Ritz-Carlton, San Juan
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great
    Genuine Hotels.com guest review
    4 night romance trip in Feb 2013
    tom
    US

    The Ritz-Carlton, San Juan
    5.0 / 5
    Outstanding
    "Great Service and Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My boyfriend and I went on this trip to celebrate our birthdays. We thought the hotel staff was friendly and accommodating. To be expected meals at the hotel were expensive but we walked down the street of the hotel and found some great authentic reasonably priced restaurants. There was also a Walgreens next door to the hotel that we revisited daily […] for water, snacks, and booze and brought back to the hotel. The hotel staff either didn't care or pretended not to notice. I do wish there was a little more going on here at night but instead we walked over to El San Juan hotel and went out in Old San Juan. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Aug 2012
    MK
    US

    The Ritz-Carlton, San Juan
    5.0 / 5
    Outstanding
    "Nice hotel and great service and near the aiport"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Ritz carlton in san juan is a very good hotel,it is only about 5 minutes away from the airport,the staff are friendly and the resturants at the hotel are great,i had a ocean view room and the view was excellent
    Genuine Hotels.com guest review
    2 night romance trip in Jun 2012
    Charles
    US

    The Ritz-Carlton, San Juan
    5.0 / 5
    Outstanding
    "Ritz Carlton, San Juan"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our stay was comfortable, the property immaculate and the staff very helpful. Our diner experience at the Il Mulino resturante was amazing.
    Genuine Hotels.com guest review
    4 night romance trip in Oct 2011
    Mazhar A.
    US

    The Ritz-Carlton, San Juan
    5.0 / 5
    Outstanding
    "beautiful hotel, but the beach is not nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the actual hotel and the grounds that the hotel is on is beautiful. however, the actual beach front and sand area is so sad. it is dirty and crowded. i expected a private beach for the ritz carlton. everyone is on the beach and has access. sort of scary.
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2011
    A Traveller
    US

    The Ritz-Carlton, San Juan
    4.0 / 5
    Excellent
    "Ritz Carlton - San Juan Puerto Rico"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    The only thing I can mention is that the hotels beds are to hard, even with the pillow top.
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2011
    A Traveller
    US

    The Ritz-Carlton, San Juan
    5.0 / 5
    Outstanding
    "Ritz Carlton San Juan, solid all around stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I stayed here 1/16-1/22 four our honeymoon. Overall great propery. I suggest renting a car to travel Puerto Rico, we were able to hit many of the major sights on the island from the Ritz. Driving to old San Juan is about 15 minutes through a nicely developed cityscape. We had an entry level room and it was very nice, not the best view but […] still able to see the beach. Pool is great, fitness center is decent but free to use so no complaints there. Only minor drawbacks are dining prices (what you get with a Ritz I suppose) and a larger presence of children than I would expect. Nothing severe enough to affect the trip though. I would recommend the Ritz and would return again. Read more
    Genuine Hotels.com guest review
    6 night romance trip in Jan 2011
    stephen a
    US

    The Ritz-Carlton, San Juan
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night romance trip in Jul 2010
    A Traveller
    US

    The Ritz-Carlton, San Juan
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night romance trip in May 2010
    A Traveller
    US

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Carolina, Puerto Rico
    Review written by a customer who has booked on Hotels.com.
    Is the description of this hotel not correct? Tell us

    Price Watch

    Close

    The Ritz-Carlton, San Juan

    5 stars

    If this price changes for these dates: -

    • Would you also like to receive our newsletter packed with exclusive coupons, deals and travel tips?

    • By subscribing you agree that you have read, understood, and accepted the Terms and Conditions and Privacy Policy

    We are now watching this hotel on your travel dates
    ( - )

    Thank you for subscribing to the Price Watch

    Close
    • Top Destinations

      • New York hotel
      • Las Vegas hotel
      • Chicago hotel
      • San Francisco hotel
      • Washington hotel
      • Boston hotel
      • San Diego hotel
      • Orlando hotel
      • London hotel
      • New Orleans hotel
      • Los Angeles hotel
      • San Antonio hotel
      • Paris hotel
      • Seattle hotel
      • Atlanta hotel
      • Philadelphia hotel
      • Austin hotel
      • Atlantic City hotel
      • Rome hotel
      • Myrtle Beach hotel
      • Dallas hotel
      • Houston hotel
      • Denver hotel
      • Miami hotel
    • Change language

      • Ελληνικά
      • Italiano
      • Français
      • Українська
      • 한국어
      • Deutsch
      • Русский
      • Bahasa indonesia
      • Latviešu
      • Íslensku
      • Türkçe
      • Polski
      • English
      • Español
      • עברית
      • Português
      • Dansk
      • العربية
      • Svenska
      • Česky
      • Slovenčina
      • Magyar
      • 简体中文
      • Suomi
      • Lietuvių
      • Eesti
      • 日本語
      • Bahasa melayu
      • Hrvatski
      • Nederlands
      • Norsk
      • Tiếng việt
      • ภาษาไทย
     
     
     
     
     
     

    ABOUT SSL CERTIFICATES

    Explore Expedia further

    • Top 50 Cities
    • All countries
    • All hotels
    • Hotels
    • Travel Guides
    • Travel blog
    • About Us
    • Contact Us
    • Jobs
    • FAQs
    • Privacy Policy
    • Cookie Policy
    • About our ads
    • Site Feedback
    • Site Index
    • Terms & Conditions

    For Suppliers, Affiliates and the Media

    • Add Hotel
    • Affiliate with us
    • Private Label
    • Promote with Us
    • Travel Agents
    • Press Office
    © 2002-2013 Hotels.com L.P. All rights reserved.
    Hotels.com, Hotels.com logo, Smart character, Welcome Rewards™, and 'Smart. So Smart.' are trademarks and/or service marks of Hotels.com L.P.

    Enter stay dates for availability (Enter your travel dates)

    mm/dd/yy
    mm/dd/yy
    Adults Children
    age 18+ 0-17

    Close
    none
    Close
    none
    Close
    none