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Location.
This Carolina hotel is in Puerto Rico’s Isla Verde resort district, 2.8 miles from Ocean Park and within 4 miles of the Jose Miguel Agrelot Coliseum, and the Museum of History, Anthropology and Art.
Hotel Features.
The Ritz-Carlton, San Juan, has a tennis court, a children's club, a health club, an outdoor pool and there are beach/pool sun loungers, umbrellas and towels available. Beach cabanas (surcharge) are also available. There is a full-service spa with a spa tuband 11 treatment rooms. Guests have access to nearby golfing and personal watercraft.
This 9-story Carolina property includes 30,000 square feet of conference and banquet facilities, including an 11,840 square-foot ballroom. Wedding services are available as well as a concierge desk. Guest can access wireless (high-speed) Internet for a surcharge. The Ritz-Carlton, San Juan, has several restaurants, a bar/lounge, and a poolside bar. There is also 24-hour casino on site.
Guestrooms.
Renovated in October of 2011, Ritz-Carlton guestrooms and suites feature premium bedding, pillowtop mattresses and down comforters with hypoallergenic bedding available. Rooms have climate control and air-conditioning as well as CD players and 37-inch flat-panel televisions and laptop-compatible in-room safe. Rooms have clock radios and desks and complimentary high-speed wired/wireless Internet access . Bathrooms have phones,
complimentary toiletries, hair dryer, makeup/shaving mirrors, scales and bathrobes. There is a minibar with complimentary bottled water, iron/ironing board and cribs/infant beds and rollaway beds are available. In-room childcare (surcharge) as well as daily housekeeping are available. All guestrooms are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
BLT Steak - BLT, which stands for "Bistro Laurent Tourondel," is a steakhouse that exhibits classic French techniques amid modern decor. The decor's warm palette includes golden lighting and chocolate browns throughout, ebony tables and caramel-colored banquettes, and toffee-colored stools at the eye-catching bar. Wine list features 225 bottles. Accommodates private parties of up to 16 guests. Dinner daily.
Il Mulino New York -Signature dishes inspired by Italy's Abruzzi region include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and Langoustines. Skilled wait staff provide tableside cooking in the European tradition. Extensive wine list.
Mares - Featuring seafood and Caribbean cuisine, this cafe-style restaurant offers casual dining with a menu focusing on purity and simplicity. Serves breakfast and lunch daily indoors or al fresco overlooking the pool and gardens.
The Ocean Bar & Grill - Casual, beachfront restaurant offering al fresco lunch, views of the beach and ocean, and direct access to the beach and pool. Sushi bar (for dinner only). Open late morning to early evening daily for lunch, evenings Wednesday - Sunday for dinner, and late morning to early evening daily for refreshments at the pool and beach.
Symmetrically shaped, a formal pool bordered by lion-head spouts, stately royal palms, and gardens measures approximately 45.75 x 36.5 m (150 x 120 ft). The pool courtyard includes a six-person spa tub.
Beginning in front the Ritz-Carlton, San Juan, the beach sweeps east in a 1.5-km (1-mi) crescent. Offshore reefs knock down ocean swells, but wind in most weather conditions forms low surf near shore for boogie boarders and surfers. Guests have use of floats, mats, and snorkeling equipment (weather permitting; subject to availability).
The recreational activities listed below are available either on site or near the resort; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"This is a VERY bad hotel"
I am sorry to report that staying at this hotel was a really terrible experience for me and my family. The room rate was very expensive but we decided to splurge because it is difficult for us to find the time to take vacations and we thought we would have a special vacation that we would always remember. We will always remember it, but only because […] it was such a huge disappointment. I don’t have time to go into every detail , but basically the hotel is dirty, the food is horrible, and everyone who works there is either rude or stupid or both. And everything is EXTREMELY expensive. For example a child’s pasta with butter was $36. We tried complaining, but the staff and managers were just rude and unhelpful so we gave up. We did our best to make the most of it and enjoy the nice warm weather, but I am very glad to be home and would never return to this hotel. Read moreGenuine Expedia guest review
"I will never go back to this hotel!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
This was on my honeymoon and this hotel turned out to be the worse hotel that I could have ever have picked!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
"Not your typical Ritz Carlton Hotel"
Hotel Review: I would not recommend the Ritz-Carlton San Juan to anyone!! The hotel is below average for a Ritz. The rooms are outdated and dingy. Upon arriving we realized that the city view room we requested overlooked the very disgusting neighboorhood where the hotel is located. We upgraded to a pool view room. Unfortunately, our pool view was obstructed […] by a very large palm tree, so there was no view. I was very dissatisfied. The surrounding neighborhood is disgusting and dirty. The beach is very small. The food at the hotel was overall below average and way overpriced! The customer service is terrible. I requested a menu to be delievered to my room and it took over an hour!! I have had better customer service at Holiday Inns!! Overall I would give the Ritz-Carlton San Juan 2 thumbs down!! for poor customer service, gross surrounding neighborhood, bad food and very average rooms. Sorry I wish I could tell you it was fabulous, but I can't! Read moreGenuine Expedia guest review
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