Book online or call:
800-246-8357This call is free. 24 hours a day; 7 days a week.
Charges may apply, see hotel policy below
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
Early check-out can be arranged for an extra charge of CAD 50
Self parking costs CAD 12.50 per day with in/out privileges (a different rate applies for extended parking)
Air conditioning is available for an extra charge
Rollaway beds are available for CAD 30 per night
Breakfast is offered for an extra charge of CAD 16 per person (approximately)
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of CAD 25 per pet, per night
WiFi is available in guestrooms for CAD 4.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for CAD 4.95 for 24 hours (rates may vary)
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Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
Early check-out can be arranged for an extra charge of CAD 50
Self parking costs CAD 12.50 per day with in/out privileges (a different rate applies for extended parking)
Air conditioning is available for an extra charge
Rollaway beds are available for CAD 30 per night
Breakfast is offered for an extra charge of CAD 16 per person (approximately)
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of CAD 25 per pet, per night
WiFi is available in guestrooms for CAD 4.95 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for CAD 4.95 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"very near the airport"
good place to stay if you get in late or have an early a.m. flight. The restaurant service was horrible, and the hotel itself is laid out like a giant maze--its very confusing and it was a 10 minute walk to find my room.Genuine Hotels.com guest review
"Next to airport, get a room away from the runway"
I moved rooms 3 times, their ac is really bad, it was 80 degrees in the room. Finally they "upgraded" me to their 4th floor club rooms, the ac was better there, still not very cold. The club rooms are next to the runway, so you will here planes landing/leaving till very late at night and very early in the morning. This was a Hilton before.Genuine Hotels.com guest review
"No service."
Lack of anticipative service. They only had one porter on duty - I was told 4 times yet they did not call him. They forgot my early morning call. Room Service menu very limited. Service was slapdash. The shop - very helpful and pleasing. I booked a King with a bathroom but given a KIng with a shower room. They did not point it out before going to the […] room and after pushing three heavy suitcases to the room. (No trolley available) How can I sum up this hotel ... haphazard. Not at all like the Sheraton in London or Toronto. Read moreGenuine Expedia guest review
The hotel room floor was not clean, the shelf over the desk was dusty. The lights on either side of the bed did not work. The bathroom sink was very slow to drain.Genuine Hotels.com guest review
"Business Hotel which is ok for 1 or two nights max"
If you want a cheapish Sheraton by the airport this hotel is an OK option. My stay was spoilt by the incompetence of the front desk who 1. tried to put me in a room that was a lower catagory than I had booked and 2. did not respond when I complained about the broken heater / air conditioner in my room. Three complaints and absolutely no action?? The […] restaurant is good. There isn't much in the area and so if you are staying at the Sheraton then you'll be captive. I will be staying downtown on my next trip. Read moreGenuine Hotels.com guest review
"Dreadful Directions"
As an international tourist I called the front desk for directions to the hotel two times. I was travelling from Eastern Canada and checking in past 11 pm. Both times they did not give a clear answer and was eager to put the phone down. A clear concise answer would have helped me save valuable time, anguish. I was very near the hotel and for want of […] good directions landed up 15 kms away and it took one hour to come back to the hotel which would have taken 5 mins. Read moreGenuine Expedia guest review
Although the beds were very comfortable, I was otherwise very displeased. Not only was our room not clean (hand prints on the mirrors, soap residue in the soap dish, used cups stacked under clean ones), but after dropping over 400 on our stay, they had the gall to charge their guests 12.50 a day in parking! Unbelievable! And it's not like their guests […] have any other option but to park there. Although the staff was friendly I will never stay in this hotel again, and will warn friends to avoid it as well. If you want a hotel close to the airport, I suggest the Marriott. I stayed there last year and was extremely pleased with them. I guess this will teach me not to try a new place. Read moreGenuine Hotels.com guest review
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