4.6
out of 5
Outstanding
(227 reviews)
(Neighborhood average
3.6)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
I would have rated higher on the cleanliness of the room but when we checked in, it was obvious that the staff hadn't vacuumed the room (crumbs and mud... all over the carpet). But one quick call to the front desk and a five minute wait later a supervisor came to verify our complaint. While we checked out the view of the sea from our balcony, the supervisor and another staff member set the room right. We came for our honeymoon and the staff and management couldn't have been nicer. The breakfast buffet is amazing! I only wish we hadn't done so much sightseeing so we could have enjoyed the outdoor pools and deck. We did use the indoor pool in the wellness center and it was fabulous! There are tons of hotel amenities and the concierge was very helpful! We used the free wi-fi near the business center if we needed to look up any travel information. We will definitely consider staying here again! by Randi from Suffolk, VA, USA on 01/09/13
