Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Wild Saffron Bistro - This fine-dining restaurant is open Tuesday through Saturday for Dinner. (currently closed for the season).
Swans Brewpub - This pub serves lunch and dinner daily. Brunch available on weekends. Room service is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great location but terrible room and customer serv"
We rented a two bed room suite which was advertised as one bedroom with King bed, second with two single beds and a sofa bed in the living room. The suite we got did not have a King bed instead had a Queen bed and the staff refused to acknowledge about misleading advertisement. Both rooms were small especially room with the queen bed, it was so small […] that bed was in the way of the door so it can not be closed. Hotel does not have free parking but do sell parking for $10 a night but the parking place is one block away. Staff will not tell you but there is a public parking in front of the hotel (Store Road) for $7.50 a night. Worst customer service we ever faced in all these years including our travel to third world countries, only one bright spot and that is hotel’s location. Read moreGenuine Hotels.com guest review
We had a great time. Very comfortable and the we will return....Genuine Hotels.com guest review
"Great location, good for a a group!"
Overall stay was great. It was right in the heart of downtown Victoria and we were able to walk everywhere. It was also a nice size room for 6 people. Definitely would stay again! Plus the front desk staff were very nice!Genuine Hotels.com guest review
"In the center of it all."
This guest did not leave a comment.Genuine Hotels.com guest review
"Swan`s Hotel - Great Location and Spacious rooms"
Our stay was very pleasant in a very confortable suite. The 1 bedroom suites are very spacious and the hotel is located near the harbour and great shopping.Genuine Hotels.com guest review
"Swans Suites"
We arrived early and were checked in with no problems. The hotel upgraded us to a gorgeous suite. Definitely a treat for weary travelers.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Swans Hotel down town Victoria was quirky and "unspoiled". There are psher and more expensive hotels but none with the character just on the Chinese qtr but right by the harbour and most amenities. It was the 1st hotel on our 4 week trip to that we actually wanted to eat in for all 3 main meals of the day. Themanagement style is noticebly positive and […] present. Read moreGenuine Hotels.com guest review
"Fantastic getaway for our family"
The overall cleanliness of the hotel was fantastic. The beds were very comfortable, and it was a nice relaxing place to stay with our family for a weekend in downtown Victoria. Our only downside was the parking, however we opted to park in a lot close to the hotel, as we were downtown hours before check in time. The bonus was we didn't pay for parking […] at all, as we left on a Sunday and there was not parkade attendant. We will most definitely stay again! Read moreGenuine Hotels.com guest review
"Out of the ordinary"
Interesting neighborhood and within walking distance to downtown. We were very pleased with front desk suggestions and helpfulness in organizing our whale watching trip. We loved the huge rooms with all its kitchen facilities and I can't say enough about how clean it was! My one concern would be the lack of privacy between floors. We could hear others […] above us moving around and using the washroom. Overall a very fun hotel that had a great beer pub serving its own beer. Read moreGenuine Hotels.com guest review
"Close to centre of Victoria"
Excellent. I suspect that we may not have enjoyed our stay at Swans as much if we had been allocated a room above the bar with live music! Our room 305 was well away from the bar. The restaurant and the quality of the food was very good. We were made very welcome by the restaurant manager, Albert.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Clean rooms, good service"
We stayed in a suite. Very clean, and the staff are friendly. Neighborhood is not the greatest, but we did not have any issues. Some shady-looking characters on the streets in the evenings.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Den første suite var ikke god nok, for meget støj fra ventilationsanlæg udenfor. Fik en ny dagen efter som var ok. Hyggeligt og festligt sted, med egen pub og bryggeri, men lidt "outdatet"Genuine Hotels.com guest review
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