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All hotels in Victoria, Canada
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1 room,  2 adults 
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Room 1:

The Fairmont Empress

48.422024, -123.368517
4 stars
721 Government St, Victoria, BC, V8W1W5 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $231
available on 05/30/13
Price Match Guarantee
4.3 359 5

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    Image of The Fairmont Empress, Victoria
    4.3 out of 5 Excellent (359 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The Empress is a grand old hotel, not generally my style, but beautiful nonetheless. Th room was fine. I had requested one king bed instead of 2 doubles... but was stuck with the two beds. Fine, the rate was cheap, the location is excellent, the beds were comfortable. Reviewed by a Hotels.com guest on Oct 6, 2010

    Overview

    Location.
    Rising regally on the banks of Victoria's Inner Harbour and representing the center of British Columbia's capital city, The Fairmont Empress has been completely restored to her turn-of-the-century beauty. The hotel is only steps away from fine dining, popular shopping and entertainment.

    Hotel Features.
    The Fairmont Empress displays the grandeur of a bygone era. Guests can experience a British tradition with the hotel's Afternoon Tea. The hotel's award-winning Willow Stream Spa includes 11 treatment rooms, offering massages, body scrubs and wraps, aromatherapy, hydrotherapy, manicures and pedicures, and beauty services. Garage parking is available on site for a surcharge, as well as valet parking.

    Guestrooms.
    The classic Fairmont Rooms are furnished in traditional elegant décor. Each guestroom has a cozy sitting area with two armchairs, some with ample space to accommodate a crib or rollaway. Rooms feature high-speed Internet access (surcharge).

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $231
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Fairmont Room

    Fairmont Gold Harbour View

    Fairmont Gold Courtyard View

    Moderate Room

    Junior Suite

    Deluxe Room

    48.422024, -123.368517
    Hotel coordinates:

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    Map

    The Fairmont Empress
    View The Fairmont Empress on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 4 PM
    • Check-out time is: 11 AM
    • Pets allowed
    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

    Amenities

    • General
    • Designated smoking areas
    • Elevator/lift
    • Garden
    • Gift shops or newsstand
    • Patio
    • Picnic area
    • Shopping on site
    • Suitable for children
    • Swimming pool - children's
    • Swimming pool - indoor
    • See more facilities
      • 24-hour business center
      • Ballroom(s)
      • Bar/lounge
      • Cruise terminal shuttle (surcharge)
      • Ferry terminal shuttle (surcharge)
      • Garage parking (surcharge)
      • Long-term parking (surcharge)
      • Meeting facilities size (feet) - 914932
      • Meeting facilities size (meters) - 85000
      • Number of floors - 8
      • Number of meeting/conference rooms - 33
      • Number of restaurants - 4
      • On-site medical assistance available
      • Self parking (surcharge)
      • Total number of rooms - 477
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
      • Year Built 1908
    • Rooms (all rooms include)
    • Bathrobes
    • Clock radio
    • Cribs/infant beds available
    • Daily housekeeping
    • Hair dryer
    • Iron/ironing board
    • Private bathroom
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Window opens
    • See more room details
      • Cable TV service
      • Ceiling fan
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Extra towels/bedding
      • Flat-panel TV
      • Hypo-allergenic bedding available
      • Minibar
      • Pay movies
      • Phone
      • Premium bedding
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Water view
    • Services
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Shoe shine
    • Spa tub
    • Supervised childcare/activities
    • Tour assistance
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Children's club
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Hair salon
      • Health club
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Valet parking
    • Business & Event
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Room service (24 hours)
    • Secretarial services
    • Technology helpdesk
    • Technology support staff
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
      • Banquet facilities
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    • The Fairmont Empress is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.

    Dining

    The Empress Dining Room - Ornate tapestries, landscape art, a carved mahogany ceiling, and live harp music set an elegant mood in this fine-dining restaurant offering breakfast and dinner daily. Signature dishes include wild British Columbia sockeye salmon paired with root vegetable gratin, and garlic-rubbed rack of lamb with kalamata olive gnocchi. A spa menu with lighter fare is also featured. The wine list has 500 entries, and wine pairing is a specialty. Reservations required.

    Bengal Lounge - Leather furnishings and a tiger skin set the mood in this colonial-style lounge famous for its curry buffet lunches and dinners, and its longtime status as one of the city's premier meeting spots. Live jazz on the weekends. Extensive martini list.

    Afternoon Tea in the Lobby - A tradition in Victoria for almost a century, the Fairmont Empress's tea service features tea, pastries, sandwiches, strawberries, and clotted cream served in the hotel's original lobby complete with palm fronds, carved ceilings, antique furnishings, and views of the picturesque Inner Harbour.

    Recreation

    Guests at the Empress work out in a fitness center equipped with three treadmills, two elliptical trainers, two exercise bikes, strength-training machine, and free weights. The gym overlooks a 60-foot atrium pool located next to a children's wading pool and a hot tub. Fitness center changing rooms have showers, toiletries, towels, lockers, and saunas.

    Bicycle and watercraft rentals are available across the street at Victoria's scenic Inner Harbour. Hotel staff can provide guests with running maps, water bottles, and towels. Flightseeing tours and whale-watching excursions depart from docks in the harbor.

    The hotel is two blocks from Beacon Hill Park, an expansive facility with walking and running trails, a petting zoo, tennis courts, and magnificent views of the Strait of Juan de Fuca and the distant mountains of the Olympic Peninsula.

    The recreational activities listed below are available either on-site or near this downtown Victoria hotel; fees may apply.


    • Bicycle rentals nearby
    • Boating nearby
    • Boat launch nearby
    • Bungee jumping nearby
    • Dock nearby
    • Ecotours nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Ice skating nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Personal motorized watercraft on site
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Swimming on site
    • Tennis nearby
    • Water skiing nearby
    • Whale-watching on site
    • Windsurfing nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: CAD 14.95 (for 24 hours, rates may vary)
    • Fee for wireless Internet in all public areas: CAD 14.95 (for 24 hours, rates may vary)
    • Self parking fee: CAD 30.00 per night (in/out privileges)
    • Valet parking fee: CAD 30.00 per night (in/out privileges)
    • Pet fee: CAD 25 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Victoria, Canada
    Map
      of

    Area map

    A short guide to Victoria

    Victoria is western Canada’s oldest city and British Columbia’s capital. The city’s British influences are clear in the architecture and nomenclature; thriving Chinatown reveals some of the city’s other influences. The Parliament Building overlooks the busy Inner Harbour; the Royal British Columbia Museum is across the street. The University of Victoria is 7.5 km (4.5 mi) northeast of downtown.

    see all hotels in Victoria

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Miniature World - 200 yards
    • Victoria Conference Centre - 200 yards
    • Victoria Inner Harbour - 200 yards
    • Victoria Bug Zoo - 200 yards
    • Royal British Columbia Museum - 200 yards
    • Pacific Undersea Gardens - 200 yards
    • Government Street - 300 yards
    • Victoria Inner Harbour Airport (YWH) - 300 yards
    • Thunderbird Park - 300 yards
    • Royal London Wax Museum - 300 yards
    • British Columbia Parliament Building - 300 yards

    3.0+ mi

    • Victoria Intl. Airport (YYJ) - 15 miles
    • Roche Harbor Airport (HCE) - 17 miles
    • Friday Harbor Airport (FRD) - 17 miles
    • Friday Harbor Sea Plane Base (FBS) - 18 miles
    • Stuart Island Airport (SSW) - 20 miles
    • Lopez Island Airport (LPS) - 20 miles
    • Deer Harbor Seaplane Base (DHB) - 22 miles
    • Port Angeles William R. Fairchild Intl. Airport (CLM) - 22 miles
    • Bedwell Harbour, BC, Canada (YBW-Bedwell Harbour Seaplane Base) - 23 miles
    • Westsound Airport (WSX) - 24 miles
    • Sequim Valley Airport (SQV) - 24 miles
    • Center Island Airport (CWS) - 25 miles
    • Waldron Island Airport (WDN) - 26 miles
    • Decatur Island Airport (DTR) - 26 miles
    • Ganges, BC, Canada (YGG-Ganges Harbor) - 26 miles
    • Saturna Island, BC, Canada (YAJ-Lyall Harbour Seaplane Base) - 27 miles
    • Blakely Island Airport (BYW) - 27 miles
    • Rosario Seaplane Base (RSJ) - 28 miles
    • Duncan Airport (DUQ) - 28 miles
    • Eastsound Orcas Island (ESD) - 29 miles
    • Mayne Island, BC, Canada (YAV-Miners Bay Seaplane Base) - 30 miles
    • Galiano Island, BC, Canada (YMF-Montague Harbour Seaplane Base) - 32 miles
    • Anacortes Airport (OTS) - 33 miles
    • Oak Harbor Wes Lupien Airport (ODW) - 34 miles
    • Port Townsend Jefferson County Intl. Airport (TWD) - 36 miles
    • Mount Vernon Skagit Regional Airport (MVW) - 44 miles
    • Bellingham Intl. Airport (BLI) - 46 miles
    • Vancouver Boundary Bay Airport (YDT) - 48 miles
    • Blaine Municipal Airport (BWS) - 49 miles
    • Nanaimo Airport (YCD) - 49 miles
    All hotels in Victoria, Canada
    Reviews
    • All (359)
    • Business (11)
    • Romance (54)
    • Family (51)
    • Friends (24)
    • Other (219)
    3.8 / 5
    Good

    Score breakdown (from 11 reviews)

    • 5.0
      (6)
    • 4.0
      (1)
    • 3.0
      (1)
    • 2.0
      (2)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      4.1
    • Comfort
      3.8
    • Condition
      3.6

    Reviews: Overall

    The Fairmont Empress
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night business trip in Nov 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    The Fairmont Empress
    2.0 / 5
    Fair

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Feb 13, 2013
    Terry
    CA

    The Fairmont Empress
    5.0 / 5
    Outstanding
    "professional"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    professional and friendly
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    Alfred
    CA

    The Fairmont Empress
    2.0 / 5
    Fair
    "Disappointed"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    After much anticipation of our stay at the Empress, Victoria, we were very disappointed in the rooms. Our room felt closet like. While we realize this is a heritage property the rooms are in sore need of updating and repair. The floor squeaked as well as it felt like the floor boards were falling apart under the carpet outside of the bathoom. There […] are ways to update/upgrade buildings while maintaining the integrity of heritage. The bed however, was comfortable. For the quality of the room we felt it was extremely overpriced. Will not stay again. Read more
    Genuine Hotels.com guest review
    1 night business trip in Jan 2012
    A Traveller
    CA

    The Fairmont Empress
    3.0 / 5
    Good
    "Not impressed"

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      1.0
    Bathroom was worse than motels. I could not figure out how to lower the room temperature. it is an antique.
    Genuine Expedia guest review
    Business trip
    Nov 12, 2011
    A Traveller
    CA

    The Fairmont Empress
    5.0 / 5
    Outstanding
    "Had the whole hotel to myself! where were you?"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2011
    A Traveller
    CA

    The Fairmont Empress
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2011
    A Traveller
    CA

    The Fairmont Empress
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2010
    A Traveller
    CA

    The Fairmont Empress
    4.0 / 5
    Excellent
    "Convenient Opulence"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The Empress is a grand old hotel, not generally my style, but beautiful nonetheless. Th room was fine. I had requested one king bed instead of 2 doubles but was stuck with the two beds. Fine, the rate was cheap, the location is excellent, the beds were comfortable.
    Genuine Expedia guest review
    Business trip
    Oct 6, 2010
    A Traveller
    CA

    The Fairmont Empress
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Easy check-in. They allowed us an early check-in which made it easier to get ready for my business meetings, and without and challenges arranged for a late check-out the next day, allowing a stretch of the leisure part of our stay. Pool was fantastic and open till 1am. Parking was expensive but I knew it based on info from Hotels.ca and was expecting […] it. Having drinks in the Bengal lounge was great (albeit expensive) but felt like a true 'colonial' experience. Weather was fantastic and the location of the hotel was perfect to enjoy everything that the Inner Harbour and Downtown Victoria had to offer - all within walking distance. I would definitely stay there again if I get a discounted rate (their regular rate + parking is a tad above my comfort level). Read more
    Genuine Hotels.com guest review
    1 night business trip in Jul 2010
    A Traveller
    CA

    The following reviews were posted by Hotels.com guests from other countries

    The Fairmont Empress
    5.0 / 5
    Outstanding
    "Fabuloso"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Increíble. El restaurante fenomenal aunque la comida en el hotel es un poco cara.
    Genuine Hotels.com guest review
    5 night business trip in Jan 2013
    Mauricio
    MX

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Victoria, Canada
    Review written by a customer who has booked on Hotels.com.
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