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Location.
Situated in the heart of Victoria, Capital CityCenter Hotel is close to Save-On-Foods Memorial Centre, British Columbia Parliament Building, and Victoria Police Historical Society Museum. Also nearby are The McPherson Playhouse and Crystal Pool and Fitness Centre.
Hotel Features.
Dining options at the hotel include 2 restaurants along with 2 bars/lounges and a poolside bar. Complimentary wireless Internet access is available in public areas and an Internet point is located on site. The hotel features business amenities including a business center and audiovisual equipment. The staff can provide concierge services, wedding services, and event catering. Additional amenities include a seasonal outdoor pool, a nightclub, and laundry facilities. The property has designated areas for smoking.
Guestrooms.
Rooms have city, pool, or courtyard views. The 84 air-conditioned guestrooms at Capital CityCenter Hotel include coffee/tea makers and hair dryers. Beds have pillowtop mattresses and premium bedding. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with premium cable channels, free movie channels, and DVD players. All accommodations provide desks and multi-line phones with voice mail. Bathrooms offer shower/tub combinations and complimentary toiletries. In-room microwaves and refrigerators are provided. Additional amenities include windows that open and clock radios. In addition, amenities available on request include irons/ironing boards and wake-up calls. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The property is undergoing renovations. The following areas are affected:
This information supersedes all other information in this property's description that relates to these amenities.
Splash Restaurant-Lounge - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and brunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Sopranos Sports Bar - This sports bar serves lunch, dinner, and drinks.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
Hotel was clean and quiet. Had a great stay!Genuine Hotels.com guest review
"Good downtown location, affordable rooms"
I was upgraded to a very nice suite. I can't comment on what the average rooms are like, but the suite was a very good deal as an upgrade.Genuine Hotels.com guest review
"Basic hotel for a budget rate."
The hotel was fine if you're looking for a budget friendly hotel in Victoria, but it's nothing special. No complaints about the room for cleanliness or functionality. I liked that for something so basic they included a fridge and microwave. The staff were nice and polite, though very quick to get you in and out. While I have no complaints about them, […] they echoed the "nothing special" review of this place. The only thing I'd caution is to perhaps bring a pair of earplugs, as the walls are rather thin letting you hear the neighbors if they're being too loud. Bottom line, it was okay for the rate. Read moreGenuine Expedia guest review
"Close to sights, affordable if you don't mind dirt"
Our room had exposed wires in three areas. The room was dirty and very worn, no closet doors, no extra bedding, needed to wear sandals in the bathroom. A lot elbow grease would go a long way at this hotel.Genuine Hotels.com guest review
Not easy to find. Billed as being in city center, but far enough that it was necessary to drive to things like food and pharmacy. No breakfast, but a discount on the restaurant next door that had very limited choice and was expensive. Any other food was not within walking distance. Room was clean enough but felt like there was dirt lurking in rugs and […] curtains felt grimy. Reception door fell off while I was there and had a plastic tarp hung across it. Needless to say I used the stairs to my room rather than the elevator. This place is okay if you need a place to lay your head for one night on your way to somewhere else. Read moreGenuine Hotels.com guest review
"Newly re-done, comfortable and a great value!"
This hotel is a bit further away but still in walking distance-and rooms are very nicely re-done and comfortable. Wonderful bed! A great value compared to most other hotels near the port. I will book this hotel again!Genuine Expedia guest review
"Excellent stay, 3 blocks from the GCBF"
I always stay at this or one of their other places. They have a good price, they're well run, helpful, and close to the Great Canadian Beer Festival.Genuine Hotels.com guest review
For Victoria, it was a reasonably-priced hotel. Wish it could have been a little closer to downtown but if so, it may have been a little more expensive. We enjoyed Victoria, so the hotel condition helped. Probably it has to be careful about the quality in future years, our guess is that it may have been of higher quality in the past. We also liked the […] current hotel staff. Read moreGenuine Hotels.com guest review
"Everyone needs to know that they are remodeling it"
Didnt know that they were remodeling.Very loud with the workers. No fire sprinklers on my floor in the room or the hall (only wires hanging down). The hall on each floor was very dirty. Our room was remodeled but not totally. Lots of holes in the walls & the old hair dryer was just cut off at the wires. But it was still ok in are room & the beds were […] comfortable. May be alot better when they finish.The staff at the front desk were great & helpful. Close to town. Read moreGenuine Expedia guest review
"Clogged bathroom sink"
it was okay for a night .. Hotel should be maintained and needs a lot of improvement to make it look nicer. First, the elevator is way too small and tight. When we got to our room, there's so many wire connection on top of ceiling that are open and on the walls a lot of holes...Next when my son brush his teeth, the bathroom was clogged and my husband […] tried to clean the clogged but it took forever the water go down, so pretty much i did not use the bathrroom sink to brush my teeth so used the bathtub instead. Needs to change the hotels ceiling like so many dripped of water..not a very good things to see while you sleeping... The hotel have a very good location though that is the only good thing, you can really walk to close by restaurant. Its very fair regarding price because i was looking for something cheaper and close to everything. My husband told me too that when they used the swimming pool, theres bunch of people using their pool that they were not a guest at the hotel and use the pool to cool off because if was hot that day and apparently one guest or employee (not sure) let them use the pool and let them get in the pool and use the pool to swim (not good at all)... Read moreGenuine Hotels.com guest review
"A bit shabby."
Overall condition of hotel was kind of shabby. Many rooms were undergoing remodeling, so there was quite a bit of rubbish laying around. Power saws operating early in the morning. Our room had open electrical circuitry showing and the AC was not working very well. Restaurant was inoperational, at least for breakfast. Best thing about it was the outdoor […] pool, which was entertaining for the kids. Probably won't stay here again. There are too many options in Victoria and this certainly will not be in our top 5 the next time we visit. Read moreGenuine Expedia guest review
"Good for a Heavy sleeper"
We were very excited because this hotel was close to where we wanted to be, had a pool and was a good deal. At first it seemed fine, but it turned into a long night. The walls are very thin, so although our neighbors were not trying to be loud we could hear them. Then we heard the bar guests leaving at 2 am. The air conditioning had to be on, blowing […] on one bed or off. There was not heat in our room. The resturant was good. The pool was acceptable. Read moreGenuine Hotels.com guest review
"Party hotel"
Lots of maintenance and aesthetic problems here - the room had holes in the ceiling, unpainted fill marks, and a view of trash and a scaffold. Beds were ok, and linen was clean. The biggest problem was the noise from other guests. At 2:30am on a Monday, the place was filled with drunken/stoned revelers from the bars making an absolute ruckus with shouting […] and chanting. Read moreGenuine Hotels.com guest review
"good hotel nicely located in downtown"
Hotel room was very good but room Air conditioner was not working.when front desk was contacted he told that they did not have even a spare fan , you have to manage with open windowsGenuine Expedia guest review
Surrounding is noisy and the hotel radio was on all night long. Would never stay again.Genuine Hotels.com guest review
"I'd recommend it"
Nice room, friendly staff, no complaints!Genuine Hotels.com guest review
it was in progress of being updated and it needed to beGenuine Hotels.com guest review
We booked this hotel because the trip advisor told us it was a block away from save on foods arena for a concert and it was cheap. Decided to look it up and it seemed nice, boy were we wrong. The pictures are nothing like what the place really looks like. There were stains on the ceiling in the hallway and in our room. Wallpaper peeling, room was not […] a comfortable feeling, the whole place didnt make us feel comfortable. Unfortunately, the room had been prepaid for already, but we were willing to pay more again and go stay elsewhere than staying another minute there and sleeping there. We ended up going across the street and staying in one of their rooms in the courtyard section, which was much nicer and cozy. Would not recommend this place. Read moreGenuine Hotels.com guest review
"Budget hotel in Victoria"
Good value for the money. The room included a little kitchenette, which was a nice surprise.Genuine Expedia guest review
"Good low price hotel"
The hotel is an older one but is inexpensive, right is the downtown area and the staff are very friendly and helpful.Genuine Expedia guest review
"Unpleasent experience"
Although we booked a non-smoking room, the room smelt full of smoke. There was lot of noise in the nearby rooms late in the night and the people smoking there did not helpGenuine Expedia guest review
"Great Weekend in Victoria"
I enjoyed my visit for a weekend conference in Victoria...the hotel was just what I needed regarding price, location and comfort.....Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good Hotel"
It was good hotel,nice location. We enjoyed our stay there, everything was OK.Genuine Expedia guest review
"Victoria's Best Value"
We were surprised at the hotel, not expecting this based on the price. Room was recently remodeled and contained a small kitchen and fridge. New tile entry floor, and bathroom. Very comfortable king bed. Lobby was impressive all marble tile etc. Staff was very helpful and cheerful. The only negative is the elevator is too small, but we never had to […] wait. If you want a great value, close to the Gov't Bldg and pier(Visitor's Center), shopping, tourist attractions, at a resonable cost, this is it. Read moreGenuine Expedia guest review
"Victoria's Best Value"
We were surprised at the hotel, not expecting this based on the price. Room was recently remodeled and contained a small kitchen and fridge. New tile entry floor, and bathroom. Very comfortable king bed. Lobby was impressive all marble tile etc. Staff was very helpful and cheerful. The only negative is the elevator is too small, but we never had to […] wait. If you want a great value, close to the Gov't Bldg and pier(Visitor's Center), shopping, tourist attractions, at a resonable cost, this is it. Read moreGenuine Expedia guest review
"Confusing to find..."
This was an average hotel that provided what I expected for the price and isn't too far of a walk from the heart of Victoria. It was initially confusing to find the place because it does not say Traveller's Inn on the outside of the hotel and there are 2 other Traveller's Inn hotels in the surrounding blocks. The sign outside is just a maroon sign that […] says "City Center" with no indication that it is a Traveller's Inn. Read moreGenuine Expedia guest review
"Great value and outstanding staff"
I went to Victoria for the Victoria Marathon and this hotel is a great find for its location and value. The staff granted me a delay check out the next day. I highly recommend.Genuine Hotels.com guest review
"beds need an upgrade"
This hotel is no longer Traveller's Inn, now is City Centre Hotel. Older, basic, clean enough. Great location for the Save On Foods Memorial Arena. No hangers or coatrack area in room at all.Genuine Expedia guest review
"Victoria bc canada"
Really great room with refrigerator and great shower!Genuine Hotels.com guest review
"OK for location and price, but not great."
No help with luggage, elevators very small and slow, room fine. Not a place to spend a lot of time at, so if you are going to be out and about a lot, its fine. Unless breakfast included, don't have it there. Not worth spending any money on.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"best location in city"
stay was great everything was walking distance and the rooms wasgreatGenuine Hotels.com guest review
competent front desk clerk, very comfortable bedsGenuine Hotels.com guest review
The hotel was smoke free, yet people was smoking next to us, we had to leave the hotel 1 day early because of the smoking smell i have yang children,i cant afford the an healthy environment.Genuine Hotels.com guest review
"Affordable and close to everything"
The hallways and over all building was a bit rusty with paint chipping and marks/stains on the walls. However, our room was a decent size (king bed, small table, small fridge and microwave, and bathroom), and had a nice television and view of the pool deck/city. The sheets had some stains that were a bit shady but you could tell they were clean- We […] chose not to use the top cover though. The bed was comfortable and the room had good temperature control. They had free parking, which is great, and the location was also a plus- close to china town and some really nice pubs, also a leisurely 20 min walk to the harbour. The best part was the price offered on Hotels.com- it was the absolute cheapest rate we've ever gotten, and it was right in the downtown area. The service was friendly but they didn't really go out of their way to make you feel welcomed, which was fine with us. We'd stay here again for sure for the price and location alone. Read moreGenuine Hotels.com guest review
The room was great and huge even though it was little bit chilly. The refridgerator and the microwave were nice add.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleasantly surprised at value for economical price"
This hotel was chosen for economy and we were pleasantly surprised with the value for money. The room had fridge, microwave, coffee maker, also hairdryer and iron. Good wifi and basic TV. The room was not large but had a comfortable king bed, ceiling fan and opening window. The room was clean with newer carpet, decor and furniture. The hotel is 100% […] non smoking and there was no smell in the room or hallway. Maintenance looks to be ongoing with hallway still to be painted. For a winter midweek stay it was very quiet. At other times the soundproofing of the rooms could be a concern, also there is a nightclub on site. Easy to find on a main street with parking in a fenced but not gated parking lot. White Spot near hotel. Read moreGenuine Expedia guest review
"great.value"
Great value. Suprised with the quality for cheap rate.Genuine Expedia guest review
"Don't expect the Taj Mahal for $60/night"
Don't expect the Fairmont or Empress here! Good value for your money but you can tell the hotel needs a fresh coat of paint and a face lift. I just want to mention a bunch of previous reviews said that the area is nasty and the rooms are cold... The area is a normal middle class area (again don't expect a fancy shmancy area) and we found that our room […] was heated too much :p Overall nice staff, good location, and great value. I would definitely stay again. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Budget stopover"
Cheap and clean hotel. Small room, had to change rooms so I had a place to hang up my suit. Good service to make the change happen. Small elevator to move my bags. Food primarily available in Lounge but good pub food.Genuine Expedia guest review
"Disgusting."
This place was a dive! Dirty dirty dirty. Loud all night long, strange people and obvious drug addicts scampering around. Got woken up several times by people almost yelling right outside our door all night long. No sleeping in past 7 am either, as the noise was still going on. It was cold in the room, the bed smelled funny not in a good way, I wanted […] to shower early morning but no hot water. When I finally got hot water, the shower wasn't working properly. Hairs all on the towels. Floors in hallways grimy and disgusting. People smoking right outside the main entrance so the whole place stunk. Pathetic. I'm not satisfied in the least, would like my money back, as a matter of fact. Read moreGenuine Expedia guest review
"overall pleasant experience"
Hotel was clean, tidy, well equipped (microwave, fridge, coffee maker, flat screen tv, desk/chairs). Overall experience was very positive, and it was also in a good location (only about a 5 minute walk downtown). I look forward to staying here again.Genuine Expedia guest review
"Stay in room 310- quiet, clean, no complaints!"
Great value for the locationGenuine Hotels.com guest review
"Disappointing"
I was counting on their advertised shuttle availability. Upon arrival I discovered it doesn't exist. Also disappointing were the food service hours; 12-5 over the holidays. City buses & other restaurants saved us. I know now that confirmation of important features before booking is req'd.Genuine Expedia guest review
"First impression"
IDid not know much about the area - first impression was not good as we stepped into the elevator - doors and walls need a good paint job - never seen an elevator in such a state. I certainly will not be using this hotel again.Genuine Hotels.com guest review
"Brrrrrr"
Our room was changed at the last moment when we had to point out to the staff that we had a small dog with us, which had been indicated on the booking request. Instead of a single king bed we were given 2 double beds, also the room was freezing,we called the front desk to ask about how to turn on the heat, they explained the knob which was marked for […] air conditioning , was actually for the heat and if we turned it up to high the room would be warmer in about 10 - 15 min. We turned on the heat to high and then went out for dinner and meet up with family, we returned around midnight and the room was still cold. The room finally reached a comfortable temperature next morning, just in time for checkout. Read moreGenuine Expedia guest review
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