Kempinski Hotel Amman Jordan

I really love the Kempinski. the rooms are nice the breakfast buffet is very good (although it could use a lot more variety from day to day). The hotel staff are EXCELLENT. I always love staying there. I would definitely recommend taking a day trip to Petra and you can hire a car from the front desk for 110 for the ENTIIRE DAY! One draw back is that […] the internet is a not reliable 100 percent of the time... but typically it is. Read more

Genuine Hotels.com guest review

the staffs are kindness and good skilled. Hospital and clean. hope to have more option for breakfast.

Genuine Expedia guest review

A pleasant stay. Staff were friendly and accommodating but if one of the staff offers to organize a "tour taxi at 60JD for 3 hours don't fall for it. I declined and found you get to most places of interest around Amman for 2 or 3JD. That aside the stay was made enjoyable by the piano bar, complimentary coffee on arrival and when I was waiting for an […] early taxi. I only tried the snack food and that was quite good. The hotel is situated near some food places and shops and is generally quite central to everything. Read more

Genuine Expedia guest review

This hotel was nice and the staff were very friendly, but there was nothing in the hotel for young children, also do not ask for french fries for your children if you are staying in the hotel as the chef puts herbs on the french fries without asking.

Genuine Expedia guest review

Clean, Good Service, not noisy as I read or maybe coz I was on the 5th floor. Just loved it

Genuine Expedia guest review

Location is ok, you have restaurants near by and coffe shops and malls by taxi isn't far. However the room is not what you expect from a 5 star hotel nor the bathroom.

Genuine Expedia guest review

The hotel is aging but not aged -- but the staff that work throughout the hotel make up for any flaws the building might have. We cannot say enough about how well the staff in it's entirety treated us during our stay. Please convey to the staff if possible that the Lucas family will definetely be staying with them during our next visit.

Genuine Expedia guest review

I was shocked to the quality of the service, and level of no interest this hotel had. The cracked glass on the tables, and the condition of the floor, beds, toilets, and the air conditioning has a soul all by itself. i left the second day, and jumped off to another hotel.

Genuine Expedia guest review

Called to ask for the user name and password to access the free internet service. The front desk that the server will be down for 10 minutes, and that I do not need a user name and password to access the internet. I waited for 4 hours, and when I called again to ask about the internet, they informed me that the services was always available and I do […] NEED a user name and password to use it!!! Once I attempted to order room service at 5:30 am. Phone rang but always disconnected. At 6:30 the operator told me that room service will call me back in 2 minutes. Of course they never did. I called again at 7:00 am and at last they answered. I stayed 4 nights. I got the newspaper only on the last morning!!! It seems that employees are dis-informed and careless. Read more

Genuine Expedia guest review

Exceptional Value, Great Location...Quiet close to many areas of Amman

Genuine Expedia guest review

Despite being not having a huge number of rooms, this hotel earns it's 5-star rating. The staff went above and beyond to make the stay as convenient as possible. It's all in the details; while spending an afternoon poolside, pool staff came by offering to clean your sunglasses in the event the lenses needed cleaning.

Genuine Expedia guest review

The cleanliness of the room was not to the standard as expected for a hotel in that category

Genuine Expedia guest review

Room was nice, staff was exceptionally friendly and helpful. Breakfast service could have been better, but that's a very minor complaint. Overall, I was very happy with the hotel. I would stay there again.

Genuine Expedia guest review

Personally, I travel over 125K miles a year and live in hotels across the world. This is easily the top 10 i have stayed in, which also includes the burj al arab (7 star hotel in dubai). All the hotels i stay in is 5 stars, but this should in my book be 6! Very friendly, willing to accomplish special requests, and hotel taxi( while a little higher than […] the street taxi prices) Ahmad is amazing. Very trustworthy and of future trips would remain my personal taxi driver during my stay. Read more

Genuine Hotels.com guest review

I was not emprest by the out side surrounding of the hotel, in side was nice. the front desk staff was not very friendly as i used to see in other hotels (Sheraton, Marriott and Jumeirah towers hotel). The room was not clean (bathroom) and smells. next day i left for my meting, i put the on service sing on at 10 am i came back at 6:30 pm to the room […] was still the same as i left in the morning. Read more

Genuine Expedia guest review

Dont stay here! Rooms are disgusting, food is not good. Only good thing is that its walking distance to Petra entrance.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The Kempinski is an elegant, quiet and very secure hotel located in the heart of the Shemsanni District of Amman. A wonderful place to hold meetings, host friends and to relax from your travels. The hotel has its own fine dinning experience as well as being surroiunding by several restaurants within easy walking distance. The Staff is top flight and […] extremely professional. Read more

Genuine Expedia guest review

The hotel is in a beautifully central location in Amman. There was plenty to do with in a walking distance (Shops / Boutiques, Bars and Lounges, Restaurants). The rooms were clean and the service was of a high standard. The Televisions were ancient however and the bathrooms could be more plush. Lastly on the negative side the security getting into and […] out of the hotel seemed a little excessive. Spikes at the main gate, Metal detectors int he lobby. Kind of felt like you were walking into a government building. All in all though, a mildly pleasurable experience and i would recommend it for short stays in Amman. Read more

Genuine Expedia guest review

Not bad, just not as nice as advertised.

Genuine Expedia guest review

Normal western style international hotel, staff polite did nothing wrong, but nothing special.

Genuine Expedia guest review

Furniture is a bit old... but very clean... friendly staff

Genuine Expedia guest review

Good hotel for business travellers, but not particularly oriented towards tourists.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel itself is fine, it's well kept and has a reasonable selection of F&B options. That being said I would expect more from a Kempinski (it's incomparable to the Kempinski Ishtar at the Dead Sea) and more from a major city hotel (I would recommend the Grand Hyatt which I used on my last visit)

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms are a little on the small side. You have to wait a long time for the lifts and quite random. Othe than that great hotel.

Genuine Expedia guest review

A great hotel, in a superb location, only let down by the wait for the hotel lifts.

Genuine Expedia guest review

We stayed for One Night in kempinski amman And have to say that this Hotel does not qualify for a 5Star Hotel :( the rooms are rather old fashioned - the beds And matresses are comfortable. The Service is Not the One we Used to have in a kempinski Hotel. For a longer stay Not recommandable. :/

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Tweede keer dit jaar dat ik in het Kempinski Amman zat. De werknemers herkenden mij, waardoor ik me erg welkom voelde. Ik kreeg meteen een upgrading naar de 'executive-floor' Kamers zijn groot, schoon en luxe. Ontbijt is goed! Erg gezellige sportsbar en bowlingbaan in de kelder. Het Kempinski is mijn favoriete hotel in het Midden Oosten

Genuine Expedia guest review

Rooms are spacious and comfortable, but cleaning is not always as it should be. The pool is very nice, but the constant music is a nuisance. The spa is excellent. The Italian restaurant is a horrible experience - whatever you order you get spaghetti floating in vinegar sauce. The Kempi restaurant is better. It has excellent lamb, but generally everything […] tastes mostly salt and vinegar. All in all, this hotel could high class, if certain things were improved. As it is now, there are probably better choices in Amman. Read more

Genuine Expedia guest review

Service minded personnel and great to be able to rent a car at the location, picking it up the first day of holliday and returning it on the last day. Very clean comfortable room and prefectly quit. We are form Holland and we loved the many cultures/nationalities staying in this hotel. Good winebar!

Genuine Hotels.com guest review

Never again!

Genuine Hotels.com guest review

Het hotel is voor de zakenreiziger erg prettig. Het hotel ligt midden in de stad. Het personeel is heel erg vriendelijk en zullen er alles aan doen om het verblijf zo prettig mogelijk te laten verlopen. Ze kunnen alles voor je regelen en geven je ook handige tips over de verschillende bezienswaardigheden. De kamer was schoon. De badkamer daarentegen […] was minder schoon. Bij aankomst lagen er nog wat haren van de vorige gast. Ook de toilet was niet erg schoon. Na een telefoontje naar de receptie is de volledige kamer door 3 personen schoongemaakt. Read more

Genuine Expedia guest review

Das Hotel ist sehr schön und geflegt! Das Personal ist sehr freundlich und hilfsbereit. Doch das Hotelrestaurant Kempi bekommt ein ganz dickes Minus! Total überfordertes Servicepersonal sowohl beim Frühstücksbuffet als auch beim Abendbuffet. Auch die Hygiene lässt in diesem Restaurant zu wünschen übrig. Die Tische sind schmutzig und es wird am eingedeckten […] Tisch nur das ausgetauscht was benutzt wurde ein unbenutzter Löffel zum Beispiel wird liegen gelassen und nur das fehlende Besteck wird erneuert. Das Personal kommt nicht damit nach das Buffet wieder aufzufüllen, obwohl sie darauf hingewiesen werden. Viele Dinge sind kalt oder noch nicht richtig durch. Cornflakes und Müsli schmeckten alt! Das Cafe in der Hotel-Lobby ist sehr schön und auch die Snacks wie zum Beispiel das Clubsandwich sind zu empfehlen. Es gibt dort auch einen sehr guten Tee und Live-Klaviermusik. das Personal dort ist sehr freundlich und schnell. Fazit: Das Hotel kann man buchen, sollte jedoch das Restaurant Kempi meiden. Es ist allerdings das einzige Restaurant im Hotel mit Frühstück. Wenn man gerne frühstückt und das in seinem Hotel sollte man lieber ein anderes Hotel nehmen. Read more

Genuine Expedia guest review