Kempinski Hotel Amman Jordan

I really love the Kempinski. the rooms are nice the breakfast buffet is very good (although it could use a lot more variety from day to day). The hotel staff are EXCELLENT. I always love staying there. I would definitely recommend taking a day trip to Petra and you can hire a car from the front desk for 110 for the ENTIIRE DAY! One draw back is that […] the internet is a not reliable 100 percent of the time... but typically it is. Read more

Genuine Hotels.com guest review

Overall, a good place to stay. We stayed on executive level so had access to executive lounge, which was open for food and drink at periods throughout the day and came in handy several times. Immediate area is fine with some good local cafes. One caution: upon arrival there is a bag scanner in the entrance annex that is just likt the ones at an airport( […] which is normal there). Visitors should be sure that all of their items come all the way through the scanner and that you leave that area with all of you possessions. Twice we had items that did not emerge at the other end and we left the vestibule without them. Luckily we realized this within a few minutes and went back and sure, enough, they turned the belt on and out came our items. We found this a bit disconcerting especially because on the first night our daughter got to her room to disciver that her iPad, which had been in an iPad-sized purse, was missing. Since she couldn't remember whether she carried it out of the cab, we assumed she left it in the cab. However, the two incidents described above gave me pause to wonder . . . In general, though, i was reassured by a close friend who is living in Jordan that "Muslims don't steal," and that the iPad was probably dropped somewhere and whoever found it would not know how to return it to its owner. The rest of our experince was consistent with this view and we did not worry about the security of ourselves or posessions. But we did learn to keep very good track of them. Read more

Genuine Hotels.com guest review

A pleasant stay. Staff were friendly and accommodating but if one of the staff offers to organize a "tour taxi at 60JD for 3 hours don't fall for it. I declined and found you get to most places of interest around Amman for 2 or 3JD. That aside the stay was made enjoyable by the piano bar, complimentary coffee on arrival and when I was waiting for an […] early taxi. I only tried the snack food and that was quite good. The hotel is situated near some food places and shops and is generally quite central to everything. Read more

Genuine Expedia guest review

This hotel was nice and the staff were very friendly, but there was nothing in the hotel for young children, also do not ask for french fries for your children if you are staying in the hotel as the chef puts herbs on the french fries without asking.

Genuine Expedia guest review

It was comfortable and hotel service was amazing. Except when I first checked in, the guy on the reception desk asked me about my credit card and I declined to give it to him so in a way he was like threatening me that they will clean all fridge contents if I dont give them the card.

Genuine Hotels.com guest review

Room was nice, staff was exceptionally friendly and helpful. Breakfast service could have been better, but that's a very minor complaint. Overall, I was very happy with the hotel. I would stay there again.

Genuine Expedia guest review

Good service, clean, but old furniture, could do with a refurbishment.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Pros: very friendly staff, fast check-in and check-out, and nice resturant. Cons:The room was a bit small, but neat. They had metal dedector at the enterence. As for their elevators, you have to use your room key, and sometimes it gets irresponsive due to many keys being swiped into it! There is no free WiFi to be found even in the lobby. Internet […] charge is outrageously expensive. So, I recommend buying a SIM card with internet access for about 10 JD. Read more

Genuine Expedia guest review

The hotel is in a beautifully central location in Amman. There was plenty to do with in a walking distance (Shops / Boutiques, Bars and Lounges, Restaurants). The rooms were clean and the service was of a high standard. The Televisions were ancient however and the bathrooms could be more plush. Lastly on the negative side the security getting into and […] out of the hotel seemed a little excessive. Spikes at the main gate, Metal detectors int he lobby. Kind of felt like you were walking into a government building. All in all though, a mildly pleasurable experience and i would recommend it for short stays in Amman. Read more

Genuine Expedia guest review

Overall its a comfortable place with good staff. For a business trip its a great location and you are well looked after.

Genuine Hotels.com guest review

The hotel is nice, but we had to request three time to make the extra bed for our children. At the end , they did, though. Breakfast is not great. Staying in other 5 stars hotels in Jordan, this is the worst breakfast of all. Same applies to dinner. The Italian restaurant is very good, though. Otherwise, the hotel is new, clean and comfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Normal western style international hotel, staff polite did nothing wrong, but nothing special.

Genuine Expedia guest review

Furniture is a bit old... but very clean... friendly staff

Genuine Expedia guest review

Good hotel for business travellers, but not particularly oriented towards tourists.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Rooms are a little on the small side. You have to wait a long time for the lifts and quite random. Othe than that great hotel.

Genuine Expedia guest review

A great hotel, in a superb location, only let down by the wait for the hotel lifts.

Genuine Expedia guest review

Vi har varit för tre nätter. Det verkade bra och vi fick bra bemötande . Min son var besviken pga poolen är stängd . Läget av hotellet är suboptimalt. Rummens service är bra. Vi är nöjda.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

يعتبر موقع الفندق رائع وفي منطقه حيويه كما ان مرافق الفندق متكامله وحمام السباحه في موقع مميز وجميل.. خدمة الكونسيرج رائعه ويزودونك بمعلومات عن كل متطلباتك..

Genuine Hotels.com guest review

Service minded personnel and great to be able to rent a car at the location, picking it up the first day of holliday and returning it on the last day. Very clean comfortable room and prefectly quit. We are form Holland and we loved the many cultures/nationalities staying in this hotel. Good winebar!

Genuine Hotels.com guest review

Het hotel is voor de zakenreiziger erg prettig. Het hotel ligt midden in de stad. Het personeel is heel erg vriendelijk en zullen er alles aan doen om het verblijf zo prettig mogelijk te laten verlopen. Ze kunnen alles voor je regelen en geven je ook handige tips over de verschillende bezienswaardigheden. De kamer was schoon. De badkamer daarentegen […] was minder schoon. Bij aankomst lagen er nog wat haren van de vorige gast. Ook de toilet was niet erg schoon. Na een telefoontje naar de receptie is de volledige kamer door 3 personen schoongemaakt. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Wir wohnten im Mai 2011, 2 Wochen im Kempinski, Amman. Positiv: Das Hotel macht einen funktionalen Eindruck und es funktioniert auch. Der Empfang ist effizient, kompetent und verbindlich, die Guest Relation setzt einen freundlichen Farbtupfer in der geschäftsmäßigen Ambiente der Lobby. Jeder ist hilfsbereit und immer bemüht es dem Gast so angenehm wie […] möglich zu machen. Negativ: In einem Hotel dieser Klasse sollte ein abendlicher 'turn-down service' selbstverständlich sein, erhalten haben wir diesen allerdings erst nach mehrmaliger Anfrage. Die Tageszeitung wurde nur unregelmäßig auf das Zimmer geliefert. Das Housekeeping- und Roomservicepersonal und das Aufwartungspersonal in den Restaurants spricht wenig oder kein Englisch, was oft zu unnötigen Missverständnissen führt und für ein 5-Sterne Hotel unverständlich ist. Der Fitnessraum ist gut ausgestattet, alles funktioniert, kann 24 Std. benutzt werden, das Personal ist gut ausgebildet und hilfreich. Alles in allem ein positiver Aufenthalt. Wer nur für 2-3 Nächte im Kempinski absteigt wird die oben beschriebenen Unzulänglichkeiten eher nicht bemerken. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review