Bali Kuta Resort by Swiss-Belhotel

Our room faced the street and the noise was really anoying. We asked the front desk to change our room for a room facing the pool insteado of the street and they wanted to charge us extra money despite that the hotel occupancy was less than 50%. I think that was roude and any other hotel would have changed us inmediatley if we let them feel how uncomfortable […] we were with all that noise. It was our honey moon and they did not gave us any special treatment. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I booked this hotel specifically b/c it advertised a fitness center and wireless internet. The hotel DID NOT have a fitness center and when I inquired about it their response was that it was being built however it did not specify that on the website. They also did not have the steam room or sauna as advertised. They couldn't even show me the fitness […] center that was being built. The wireless internet was very slow and spotty in the rooms. Service at the bars and restaurant was very slow. The shuttle from the airport is overly priced just take a cab. Read more

Genuine Expedia guest review

Quite a walk to Kuta. The food at the resort(if you can call it that) was not good. The pool was not very appealing with the green tiles. Customer Service did not seem very interested in us. I wouldn't stay there again.

Genuine Hotels.com guest review

Not enough lighting in the bedroom. There is no light provided at the writing table. Have to depend on the light emitted from the bathroom, bed lamps and wardrobe lighting. Service from the waiters/waittress at the Pink & Pepper restaurant is poor. Food range limited.

Genuine Hotels.com guest review

Front desk staff were not friendly and dont know English well. There is a tour desk in the hotel which takes at least double price of a regular taxi to take you to airport. Also if you organize a tour with them they also take you to the expensive isolated shops where you again pay at least double price to souvenirs. Just check the prices in the city […] center and at least use a taxi to see the cost for comparison with the hotel. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I have visited Bali many times but usually stay in Villas or 5 star but as this was a quick weekend away for 4 nights we chose to go for something a little cheaper. We were a little surprised actually as the hotel was nice, tidy and breakfast selection was good. The bed however was hard hard hard and the bali massage was a necessity rather than a luxury. […] The pool needs a little attention in the cleaning area but overall was pleasant. The staff were wondrful and the drivers attached to the hotel were great and very obliging. We would probably stay here again for a quick trip as it was close to most shopping areas Read more

Genuine Expedia guest review

We originally were in 2 rooms close to the road but the traffic noise was too loud, requested rooms away from road & were relocated on the spot. Staff were very professional although some were not very fluent in english (which of course is their 2nd language). The hotel spa was beautiful and quite reasonably priced for being located in a hotel. Overall […] this was a budget holiday for us and so we were pleased with what we got for the little we paid. Read more

Genuine Expedia guest review

The hotel was nice enough in appearance, however that is where the experience falls apart. On arrival we were given an incorrect room (not the upgraded one we paid for) and were subsequently moved to a "superior poolside room". What a grave error. It was by far the loudest room I have ever stayed in in my life. We were situated right next to the lobby […] were not only the guests but the staff were extremely noisy. To add to that we were opposite the elevators, and heard every piece of luggage delivered by the worlds most decrepit trolleys. Breakfast was average at best, and with little or no air movement through the restaurant wasn't the most pleasant way to start your day. Read more

Genuine Expedia guest review

Kuta Was a cultural shock, and like most reviews written on here, the complaint about footpaths was hard to understand until you get there. The hotel was lovely although one half seems unfinished, and humidity of course plays havoc with paint which can give it a worn look for the upper areas externally. It's situated close to Kuta easily walking distance. Pro's -Lovely […] sized room in the suite, the polished porcelain floors everywhere looked attractive. Rooms had 2 aircons which made them fantastic to return too after a hot days stroll around kuta. -Pool was comforting, clean and has its own pool bar with great 2 for 1 happy hour deals 5-7 -Their meal pricing where about average for the area, but the service at the restaurant was fantastic, the staff aimed to please. - Hotel was far enough away from the street that it was quiet and plenty silent for sleeping at night. ` Free Wifi ~ Breakfast was a nice buffet selection of everything, although missed having pork bacon. CONS ` No Wifi in our room, it seemed the hotspot was in the lobby and did not extend well through the stone walls ~ The footpaths surrounding the hotel are dreadful and dangerous to walk on often missing covers to the drains. Now this is not really the hotels fault, just be prepared if your choosing to stay here and walking about, use the back alleys when you can, Kuta roads can be very busy. ~ Pillows in the rooms were too high and overstuffed, but that can just be a personal preference Read more

Genuine Expedia guest review

Hotel is located near beamo corner - rooms and staff very good breakfast mainly indonesian...pool area nice

Genuine Expedia guest review

if you want english or american breakfast its the wrong hotel, about 2 kilometers to kuta beach on the worst footpaths you could imagine,overall the staff were very good but the hotel is not 4 star it could do with a good spruce up.Value for money i would give it 3 out of 5.

Genuine Expedia guest review

Staff attitude was excellent, however, maintenance of the hotel let them down. Changed room twice, upgraded at a cost to junior suite. Second room airconditioner didn't work properly, junior suite shower would constantly stop (5 times during a shower), wash basin was blocked.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The service was mostly good and the price was not bad. It would seem to me that the hotel would need a little facelift. The room was nice enough. Wouldn't recomend this hotel and Kuta beach for longer stay than maybe five nights. After that the life may get borring, since there is nothing to do at night than partying.

Genuine Hotels.com guest review

☆４つクラスの評価が妥当であるかどうかは、疑問が残りました。 良かった点 ■1時間程度のアーリーチェックインでしたが、なんとか応じてもらえました。 加算はありませんでした。 ■スタッフの方は皆フレンドリーで、なにかと声をかけてくれました。 1人旅でしたが、楽しく過ごせたと思います。 ■スーパー、コンビニなども程近くにあり便利でした。 ■ プラマシャトルバスのバス停が近かったので、活動するのに便利でした。 残念な点 ■建物内の廊下に、エアコンの室外機があり（日本では考えられない施工ですが） 他の部屋でエアコンを使用しているあいだ中、すごい音が客室内に響き渡っていました。 耳栓をして眠りましたが、振動がベットを通し伝わり不快でした。 ■セーフティボックスがなかった点 ■バスローブが設置されて […] なかった点　（4つ星標記だっただけに残念でした） Read more

Genuine Expedia guest review