Executive Inn Express Richmond

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel was old and in need of updating. The capets throughout were stained and the room smelled musty. The Rooms were large but outdated and dingy. Lots of traffic on three sides.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I stayed at this hotel for two days. It was the same rate as La Quinta (two blocks away), but its quality was far lower. 1. The construction (and paint) of the walls and hallways is old and poorly done. 2. The wireless internet access was slow at best (for a short time), and then stopped working completely. 3. The TV volume in my room could not be […] increased (and hotel personnel could not fix it). The TV could not be heard over the room's heater. 4. The rooms heater is not automatic. It is manual. On the plus side, it seemed to be clean (including the bathroom). Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Staryed here for location close to airport. Didn't get any sleep. Hot room, noisy A/C that didn't cool room. Low quality room in low quality hotel.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Clean room, traffic heavy from nearby streets but convenient to airport. desk guy doesn't try hard, could have told me the elevator is closed off after 10 PM and could have volunteered precise info that's needed for internet connection so that I would have to call back with failed connection. Breakfast offered through the restaurant was OK, we had scrambled […] eggs and toast, and coffee and OJ. Good place to stay for a night or two if you need lodging close to airport. Read more

Genuine Hotels.com guest review

The only 2 positives are: closeness to the airport and low price, otherwise it's a 2 star hotel with no ambitions.

Genuine Hotels.com guest review

Very dirty and unappealing hotel, but you can't beat its proximity to the airport and the Skytain. It's perfect if you've come in on the late Cathay Pacific flight and just need a place to crash, but it's very noisy and terribly maintained.

Genuine Hotels.com guest review

This hotel was below my expectation. The room was barely clean, and everything looked used and old. The elevator barely fit my luggage and at night you are constantly greeted by airplane noise. The only positive note was hotel was relatively inexpensive when compare to other hotels around.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This hotel is really 'tired' and in need of updating. The bed 'linens' looked like they had been reclaimed from a local shelter. The only resource for food when not driving was a service station 'mini mart' because your restaurant was closed. The only positive was the airport shuttle service. the staff were pleasant

Genuine Hotels.com guest review

Honestly, the hotel needs a major overhaul. But that being said, it provided everything my wife and I required for the evening.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

we understood that we were getting a cheaper room as we were only staying a few hours however the damp moldy smelling room was disapointing. visable water damage in the bathrom ceiling was very poor for a Vancouver/Richmond airport class inn. our photo did not turn out well enough to attach. on the bright side; for the additional charge we parked our […] car at the inn for a week without an incident. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel was lacking attention to detail with the cleaning. Large amounts of dirt on the door and hallways. Were concerned about whether or not there were chemicals used in the hot tub. Likely would choose not to return.

Genuine Hotels.com guest review

The hotel is just old and not well kept. The walls are thin and you can hear luggage in the hallways a mile away. Common area carpets were not clean. The staff was pleasant enough. Next time though I'll spend a little more and stay in one of the several hotels near this location.

Genuine Hotels.com guest review

The restaurant/ lounge in the hotel was never open regardless of the scheduled hours. The hotel upkeep was not very good... old counters, carpets, torn lino etc. The hot tub and garden was very nice though.

Genuine Expedia guest review

The toilet leaked, we had to put a towel onthe floor so we were not standing in a puddle. The tap in the bathroom sink was backwards the hot water was on the right side not the left. The room smelled stale and of old smoke. The air conditioner would not cool the room down. We opened the window and the room still smelled stale. There was no decaf coffee […] available for in room use. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Lobby was really nice....That was all that was nice. The room smelled and the hotel was loud! The only bonus to the hotel was that it was close to restaurants and the airport. For the price I would expect a nice hotel...but we did not expect such a shabby place for such an expensive price.

Genuine Expedia guest review

Bathroom fixtures loose or falling off the wall, lots of patchwork on walls from previous holes, bathroom dirty with stray black hairs everywhere. We advised the front desk after our stay he ignored us. Beds and pillows were were flat and almost threadbare. Good location but be ready to clean and repair your own room when you arrive. Front desk staff […] seemed sketchy... Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The bones of this hotel are fine, especially if you're just over-nighting to get to or from the airport. The rooms and common spaces appear to be relatively clean and are comfortable enough. You certainly get what you pay for. The shuttle service is convenient and the shuttle drivers universally pleasant. My one caveat would be in regards to the staff […] and services. The wireless internet barely worked when I was there and when I called the front desk to ask about it the person on the other end of the phone was aggressive and unhelpful. When I tried to go to the restaurant at eight thirty, which was advertised as being open until ten, I found they were closed and playing cards. The person at the front desk was unhelpful until pressed, then they finally forked over a take-out menu for a local Chinese food place (which was fine, by the way). I don't know if I would stay again. Read more

Genuine Expedia guest review

I thought the hotel was not kept up very well. I went to use the fitness room and it looked like no one had entered that room in years. Most of the equipment was damaged and dusty and the floor was full of miscellaneous debris. On the other side of the room was old torn couches that looked like they should have been taken to the dump, but instead they […] are just being stored in the fitness room for some reason. The restaurant was closed for one day of my stay due to equipment failure so I had to leave the hotel to access all my meals. Overall I was dissatisfied with my stay here. Read more

Genuine Hotels.com guest review

Room was dirty so that was sick right off the get go. Staff was very friendly though. Our room had a mini fridge that sounded like a rock drilling device when it turned on and off so throughout the night it woke me up. If I didn't have food that would have spoiled I would have unplugged it. Price was right but next time I would pay a bit more to have […] the stay more comfortable. Read more

Genuine Expedia guest review

Had call to have somebody fix TV. The food from the restaurant was awful - ended up ordering Panago. The room was fairly comfortable however and I slept well. The free airport shuttle was nice as well.

Genuine Hotels.com guest review

Great price for the area, but had to pick up shrimp tails off of the carpet so I wouldn't have to look at them. Kind of gross when you think about it. How often do they vaccum the carpet?

Genuine Hotels.com guest review

The hotel design is for a warm climate. The outdoor air hallways were far too cold and damp for a Vancouver hotel. They did not provide free shuttle to the airport as we left too early in the morning. The restaurant food was disgusting.

Genuine Expedia guest review

This is the second time we have stayed here and this time the room was deplorable. We were supposed to get two beds but got one very uncomfortable double bed. The bedding was disgusting and I kept thinking it was filthy...because the room was dingy and dark...could not sleep at all.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The only persons I would recommend this hotel/Inn to are budget minded and not comfort orientated people. The reason I would recommend this hotel to a friend is because it is inexpensive compared to most the hotels closest to the airport and the fact that it does offer the Airport bus (which is a free service as a guest) and the staff are pleasant enough. […] Other than that, it is older and it shows, my tv did not work, it was very cold (I could not find a thermostate anywhere) and the bedding was mediocore at best. I would not recommend it for the business traveller that is expecting more of what the name implies..."Executive" , as there is nothing executive about it but the name. Read more

Genuine Expedia guest review

Have stayed here a few times in the past but found hotel has not been upgraded since then-certainly not our room. Staff was very friendly; however, there was a power outage and we had absolutely no auxilllary/emergency lights. Had to turn on my laptop to see anything. Very dangerous situation.

Genuine Expedia guest review

Just thought that the property nees some updating. The hallways are very cool and narrow.

Genuine Expedia guest review

Although for a very short stay (two times) leaving and arriving back at Vancouver Airport we found the hotel adequate-and reasonably priced, it does leave some things to be desired. We found the room felt like it had not been thoroughly cleaned, and sheets were wrinkled and well worn and would not stay tucked in. The shampoo was partialy used as well […] as some other minor concerns. In fairness, the staff was very friendly and we were told we were given an upgrade and maybe that is the case The desk clerk did call and ask us if everything was okay and we said yes as we did not want to have to move to another room when our stay was only for about 8 hours. So we had a chance to complain. We would pay extra for other accomodation in the future. Read more

Genuine Hotels.com guest review

No bellhops, had to cart our luggage from the car and again when checking out. Internet is cabled in the room and went down regularly. When I queried the front desk about the lack of connectivity they gave me the number of some tech support which, I think, is their job to report and rectify. Hotel is nice enough but deserves a 2 1/2 star rating because […] of lack of service. Read more

Genuine Hotels.com guest review

The staffs in the hotel are so friendly, helpful and we would like to return and stay in the future without hesitation. The location is so convenient that it is easy to eat and shop.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Really a dreary old room and the room smelled musty.

Genuine Expedia guest review

This hotel was not like any executive Inn that I have ever stayed at. It was old and not well maintained.

Genuine Hotels.com guest review

The wireless connectivity was poor, at less than 10%. The ethernet did not work.

Genuine Hotels.com guest review

Service was...there. Staff was not very personable and they were more concerned with the phone than the customers at the desk. The room smelled strongly of mold. The bed was very uncomfortable and the mini fridge in the room was loud. Overall, I would not recommend this hotel.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Lack of mainenance.

Genuine Expedia guest review