Skip to main content.
Skip to main content.
Book online or call:
800-246-8357This call is free. 24 hours a day; 7 days a week.
Start of main content. Read on from here or press tab to access the next link
Phoenix Inn Suites Vancouver
45.620592, -122.541598
12712 SE 2nd Cir,
Vancouver,
WA,
98684
United States
1-866-539-0036
Lowest price $89 $67
available on 05/31/13
Overview
Location.
Situated in Vancouver, Phoenix Inn Suites Vancouver is conveniently near the airport and area attractions include Westfield Shopping Mall, Grotto, and Mt Hood Community College - Maywood Park Campus. Additional area attractions include Ulysses S. Grant House and Concordia University.
Hotel Features.
Phoenix Inn Suites Vancouver has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. The hotel features business amenities including a 24-hour business center, small meeting rooms, and audiovisual equipment. A complimentary breakfast is available. The staff can provide concierge services and event catering. Additional amenities include multilingual staff, barbecue grills, and laundry facilities. For a surcharge, guests have access to a roundtrip airport shuttle at scheduled times. Onsite parking is complimentary. This is a smoke-free property.
Guestrooms.
The 98 air-conditioned guestrooms at Phoenix Inn Suites Vancouver include coffee/tea makers and hair dryers. Beds have pillowtop mattresses, down comforters, down blankets, and premium bedding. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with premium cable channels. All accommodations provide desks, ergonomic chairs, and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and complimentary toiletries. In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Housekeeping is offered daily.
Enter dates to check prices
Hotel Info: 1-866-539-8117
from $67
Standard Double Queen
Standard King
45.620592, -122.541598
Hotel coordinates:
Street map
Legend
- Your chosen hotel
- Other hotels available on your chosen dates ()
X
Genuine reviews
- We guarantee our reviews are from real guest
- We don’t hide or edit anything they say
Why book with us?
Our loyalty program
FREE NIGHT
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
-
Hotels.com doesn't charge cancellation fees
-
Price Match Guarantee
-
We're just a phone call away: 800-246-8357
What you need to know
-
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets allowed
- Minimum check-in age is: 21
- Minimum guest age is: 21
- Check-out time is: noon
- Early departure fee charged
- Check-in time starts at: 3 PM
- American Express
- Discover
- MasterCard
- Visa
- Pet maximum weight in lb is: 50
- Pet policy - dogs and cats only
- Maximum number of pets per room: 2
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Amenities
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Awards
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through iStayGreen thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Dining
Guests are offered a complimentary hot/cold buffet breakfast.
Recreation
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Basketball nearby
- Bird watching nearby
- Boating nearby
- Boat launch nearby
- Bowling alley nearby
- Dock nearby
- Fishing nearby
- Golf - driving range nearby
- Golfing nearby
- Helicopter/airplane tours nearby
- Hiking/biking trails nearby
- Ice skating nearby
- Kayaking nearby
- Motor boating nearby
- Personal motorized watercraft on site
- Playground nearby
- Running track/path nearby
- Sailing nearby
- Swimming nearby
- Tennis nearby
- Volleyball nearby
Notification and fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: USD 15 per night
- Late check-out fee: USD 30
- Rollaway bed fee: USD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Terms & conditions
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Nearby Activities & Points of Interest
3.0+ mi
- Portland Intl. Airport (PDX) - 3.2 miles
- Mt Hood Avenue Station - 3.2 miles
- Westfield Shopping Mall - 3.3 miles
- Portland International Airport Station - 3.4 miles
- Cascades Station - 3.4 miles
- Parkrose-Sumner Transit Center - 4.4 miles
- Mt Hood Community College - Maywood Park Campus - 4.6 miles
- Grotto - 4.9 miles
- Ulysses S. Grant House - 5.7 miles
- Concordia University - 5.8 miles
- Fort Vancouver National Historic Site - 5.8 miles
- Troutdale Airport (TTD) - 8.7 miles
Reviews: Overall
Phoenix Inn Suites Vancouver
Good
"Smile is good"
Service is good. Facility need to be improvedGenuine Hotels.com guest review
2 night trip in Apr 2013
ESA gold
US
Phoenix Inn Suites Vancouver
Good
"Very Average"
Phoenix Inn Suites Vancouver service was quick and efficient but the carpet in the room was stained and badly needed cleaning. Also the pool was closed. Otherwise completely mundane experience which can be good but certainly not memorable.Genuine Hotels.com guest review
1 night trip in Apr 2013
Bill
US
Phoenix Inn Suites Vancouver
Good
This guest did not leave a comment.Genuine Hotels.com guest review
2 night trip in Mar 2013
Ago
US
Phoenix Inn Suites Vancouver
Good
Our only dissatisfaction is the breakfast is just ok. it is free so feel we certainly shouldn't complain, but the hot food is not very good.Genuine Hotels.com guest review
1 night trip in Mar 2013
Pam
US
Phoenix Inn Suites Vancouver
Good
This guest did not leave a comment.Genuine Hotels.com guest review
1 night business trip in Feb 2013
A Traveller
US
Phoenix Inn Suites Vancouver
Good
"Decent Value"
For the money I paid I felt it was not a bad value. These are my only criticisms: The fitness room was pitiful. There was 1 exercise bike, a set of dumbells and a weight bench, that's it. The spa/jacuzzi was out of service which was disappointing. The bed was softer than I prefer but not terrible. Other than that it was just fine, including the continental […] breakfast. Read moreGenuine Hotels.com guest review
1 night trip in Feb 2013
Ray
US
Phoenix Inn Suites Vancouver
Good
Wondered if the fact that we had a discounted rate factored into the location of the room-- next to the elevator. One sink didn't work, the heat/cool fan was hinky, the phone had to be adjusted so it would work... just a bunch of little things. Not impressed, tho we regularly stay at Phoenix Inns other locations.Genuine Hotels.com guest review
1 night trip in Feb 2013
A Traveller
US
Phoenix Inn Suites Vancouver
Good
"Pool and spa/Breakfast"
When I book a hotel, I look for pool and spa, gym, and free breakfast. My kids and I look forward to the pool and spa at the end of the long day. The pool heater was broken making it freezing cold, and the spa was shut down due to a broken filter. I would not have booked the hotel if I had known this. No one working there seemed to care or even offer […] an apology. On a positive note, the breakfast was really good with a lot of choices. There was only one person working it, and it was a very busy President's day. She did an amazing job. Read moreGenuine Hotels.com guest review
1 night family trip in Feb 2013
Amanda
US
Phoenix Inn Suites Vancouver
Good
"not good for the price"
Have been staying hear for the last year and the maintenance has slowly been going down hillGenuine Expedia guest review
Other trip
Dec 27, 2012
A Traveller
US
Phoenix Inn Suites Vancouver
Good
"not bad"
bathtubs cheap, carpets dirty, no Bibles, and no outside garbage pick up. other that pretty niceGenuine Expedia guest review
Other trip
Dec 5, 2012
bea
US
Phoenix Inn Suites Vancouver
Good
"Friendly staff"
Our stay was comfortable and the staff was very friendly and accommodating. The pool was perfect for the kids. The room needs some serious updating, new carpets, sofas and cupboards in the kitchenettes.Genuine Hotels.com guest review
1 night trip in Nov 2012
Kathy
US
Phoenix Inn Suites Vancouver
Good
"Great location easy access"
I wasn't impressed with the check in at the front desk the manager was rude and I felt our wait was ridiculous. The first night we requested extra pillows and they said sure we finally went to sleep 2 hrs later no pillows ever showed. The next day our maid service didn't happen until 3 in the afternoon so we had to spend a day with a dirty room. But […] when the housekeeper showed up she went overboard making sure we had everything we needed and more from that day on our stay was great. Read moreGenuine Hotels.com guest review
3 night trip in Oct 2012
Donna
US
Phoenix Inn Suites Vancouver
Good
This guest did not leave a comment.Genuine Hotels.com guest review
Other trip
Oct 8, 2012
Horning
US
Phoenix Inn Suites Vancouver
Good
I brought my wife with my while I was working in town. When we opened up the bed there was hair in it, when called down to have the front desk bring new sheets but she said she could change it so they dropped the sheets off at the door (not my job to change sheets but whatever) when we took the sheets off the bed the pillow top also had hair on it, […] we called for a new one of those as well but they never brought one to our room. :/ so the whole week we just felt like our bed was dirty. Read moreGenuine Hotels.com guest review
3 night business trip in Sep 2012
hair all over
US
Phoenix Inn Suites Vancouver
Good
I may be "old-school", but I still like to get a newspaper in the mornings. This hotel does not provide newspapers on the weekend, you can not even buy one nor are there any machines near by. I was told I would have to drive to the store in order to get one.Genuine Hotels.com guest review
2 night trip in Sep 2012
A Traveller
US
Phoenix Inn Suites Vancouver
Good
This guest did not leave a comment.Genuine Hotels.com guest review
2 night trip in Aug 2012
A Traveller
US
Phoenix Inn Suites Vancouver
Good
I chose this hotel because of the proximity to the SW Washington Hospital. My daughter was having cancer surgery. On the second night of my stay, I was awakened by the people above me running and stomping with total disregard for the room below them. The next day, I spoke to the affront desk clerk and asked if there was a vacant room I could move to […] because of the noise issue. She advised there was not...period. No solution, no effort to solve the problem, just no. VERY unprofessional and not the type of service that will bring me back to your place of business. Read moreGenuine Hotels.com guest review
4 night trip in Aug 2012
M. Landeros
US
Phoenix Inn Suites Vancouver
Good
"Meg from LA"
We stayed hotel only 1 day. Good thing it was very convenient to the airport. Room was ok for us. It wasn't comfortable bed and linen.Genuine Hotels.com guest review
2 night trip in Aug 2012
Meg
US
Phoenix Inn Suites Vancouver
Good
Breakfast staff very slow to restock silverware, juices, coffee, clean tables. Need to have more staff. Room was okay except air conditioner wouldn't keep working long enough to cool room down at night.Genuine Hotels.com guest review
2 night trip in Jun 2012
D McKeown
US
Phoenix Inn Suites Vancouver
Good
This guest did not leave a comment.Genuine Hotels.com guest review
2 night trip in Jun 2012
A Traveller
US
Phoenix Inn Suites Vancouver
Good
"In life, you get what you pay for"
We booked two rooms online because of a great low rate offer. The facility is clean, but some of the touches are missing. Customer service from the front desk to the breakfast room is below what most visitors need. On both mornings, even staple items such as yogurt, coffee, and break on the breakfast buffet were out, and replacement either never happened […] or took nearly an hour. Overall, for the money it was OK, but we certainly would not seek it out again. Read moreGenuine Hotels.com guest review
2 night trip in Apr 2012
A Traveller
US
Phoenix Inn Suites Vancouver
Good
The evening staff was not very family friendly. The day staff was very friendly and pleasant.Genuine Hotels.com guest review
3 night trip in Apr 2012
A Traveller
US
Phoenix Inn Suites Vancouver
Good
"Not a good experience"
When reserving this room I asked not to be placed near a ice machine, elevator or under an air conditioning unit since I'm a light sleeper. I was put next to the pool equipment. We arrived early afternoon so there were rooms still available. We didn't unpack yet and I asked the clerk if she could move us to another room. She said the hotel was completely […] booked and she would see what she could do. I returned a while later and asked again. She said she was sorry but maybe tomorrow. I asked again in the morning but still nothing. She said for what we paid for the room we should be satisfied. Not an answer appropriate to a good customer service representative. Read moreGenuine Hotels.com guest review
2 night trip in Mar 2012
A Traveller
US
Phoenix Inn Suites Vancouver
Good
"Nice with some exceptions"
For the value, it is a nice place. We had a sink that leaked slightly and drained slowly indicating that it was partially plugged. The shower had the same problem and we traveled over the weekend when there was no maintenance person around. Staff was good about it though and apologized for the inconvenience. I traditionally check under the beds to see […] how well things are cleaned and to check at the end of the stay to make sure things are not left behind. I found popcorn and all sorts of stuff that didn't belong to my party. Pool area and finess facility was well kept and pleasant or the kids. Overall, not bad. Continental breakfast ends at 10am, so don't sleep in. Read moreGenuine Expedia guest review
Other trip
Mar 12, 2012
A Traveller
US
Phoenix Inn Suites Vancouver
Good
Smelly toiletGenuine Hotels.com guest review
1 night business trip in Nov 2011
t.c
US
Phoenix Inn Suites Vancouver
Good
Hot tub button for jets shocked my 10 year old daughter and myself and our wet bathing suits left on the bathroom floor were covered in slugs the next morning....Genuine Hotels.com guest review
1 night trip in Oct 2011
A Traveller
US
Phoenix Inn Suites Vancouver
Good
"Very dirty carpet"
The carpet was very dirty and stained in several areas. It smelled bad too. Otherwise, the room and facility was decent.Genuine Hotels.com guest review
3 night business trip in Oct 2011
A Traveller
US
Phoenix Inn Suites Vancouver
Good
"Ok for what it was...."
Ok this place was not terrible but neither was it great.. Front desk was very friendly and accommodating. Although I booked a double queen I was given a king suite which was not an issue. The room was large and laid out well. We did noticed some stains in the carpet but the room was not dirty by any means. There were 2 old school tube TV's in the room […] which did not work until I unplugged the cable boxes to get them to work. I tried to call the front desk and got no answer. I had to fiddle the boxes to get a clear picture as well. The bed was comfortable and we had a good night sleep. The continental breakfast was ok although I would recommend they do away with the powdered eggs and box gravy and just go with bagels and cereal. They had one employee working the breakfast which was not nearly enough and had one toaster to serve a full room. My overall impression of the hotel was one of an understaffed old hotel which is in need of an update. Read moreGenuine Expedia guest review
Other trip
Aug 22, 2011
Dave
US
Phoenix Inn Suites Vancouver
Good
"Ok for what it was...."
Ok this place was not terrible but neither was it great.. Front desk was very friendly and accommodating. Although I booked a double queen I was given a king suite which was not an issue. The room was large and laid out well. We did noticed some stains in the carpet but the room was not dirty by any means. There were 2 old school tube TV's in the room […] which did not work until I unplugged the cable boxes to get them to work. I tried to call the front desk and got no answer. I had to fiddle the boxes to get a clear picture as well. The bed was comfortable and we had a good night sleep. The continental breakfast was ok although I would recommend they do away with the powdered eggs and box gravy and just go with bagels and cereal. They had one employee working the breakfast which was not nearly enough and had one toaster to serve a full room. My overall impression of the hotel was one of an understaffed old hotel which is in need of an update. Read moreGenuine Expedia guest review
Other trip
Aug 22, 2011
David D
US
Phoenix Inn Suites Vancouver
Good
"Good budget hotel for east Vancouver"
Clean, quiet.Genuine Expedia guest review
Response by Phoenix Inn Suites Vancouver Thank you for your review of our hotel here on Expedia. We appreciate the feedback, and will make sure to work hard to earn those extra two stars for your next review!
Other trip
Jul 13, 2011
A Traveller
US
Phoenix Inn Suites Vancouver
Good
This guest did not leave a comment.Genuine Hotels.com guest review
9 night family trip in Jun 2011
A Traveller
US
Phoenix Inn Suites Vancouver
Good
"Uncomfortable Beds"
We were able to check in early on day of arrival, the only things that was upsetting about that was... it was our anniversary and I wanted to suprise my husband and wine glasses and sparkling cider. Because we checked in early the items were not in room, but I did let the front desk know that we would be gone for a little while and it did not seem like […] they really wanted to take care it. The main thing was our bed was extremely hard. I chose this hotel because of the pillow top. I was expecting a comfortable bed but it felt like I was sleeping on the floor. Read moreGenuine Hotels.com guest review
Response by Phoenix Inn Suites Vancouver Thank you so much for your feedback! I apologize that our beds were not up to your standards. We get so many great compliments on them, I would love to invite you back to try us out again! In regards to your cider. We had your gifts on the list to distribute to your room that day. Unfortunately when you came to check in, it was 7am, and we were unaware that the check in was going to be so early. Again, we'd love to have you back to let us make it right!
3 night trip in May 2011
A Traveller
US
Phoenix Inn Suites Vancouver
Good
This guest did not leave a comment.Genuine Hotels.com guest review
1 night romance trip in Oct 2010
A Traveller
US
Phoenix Inn Suites Vancouver
Good
We stayed here two nights. The staff was friendly, but not always available. The room could have been cleaner and furniture needs updated. We had a plumbing problem on the second night and could not get a response from the front desk when we called. We were lucky that we had 2 rooms that night. The complimentary breakfast the first morning was fine, […] but the second morning was terrible. Read moreGenuine Hotels.com guest review
2 night trip with friends in Aug 2010
A Traveller
US
Phoenix Inn Suites Vancouver
Good
"About worth the low cost"
The hotel was convenient and relatively clean, worth the discount price we paid. Has no central staircase, only a slow elevator. Hotel staff spent a great deal of time eating guest cookies at the front desk and drinking coffee in the back. Breakfast was good for this price range. All things considered, I would only stay here when the discount is better […] than other similar hotels. Read moreGenuine Hotels.com guest review
6 night business trip in Aug 2010
A Traveller
US
The following English reviews were posted by Hotels.com guests from other countries
Phoenix Inn Suites Vancouver
Good
"Overnight Stay"
We arrived at the hotel very late. The lady at the reception was very pleasant and we were checked in quickly. Nice spacious room but details to things was missing. Sheets had small blood stains. Hot water was not running in the sinks and when called no one showed up till reminded and after sometime. Coming back from a long drive we found things a little […] unwelcoming. Breakfast was great and well stocked. Read moreGenuine Hotels.com guest review
1 night trip in Feb 2013
A Traveller
CA
Phoenix Inn Suites Vancouver
Good
"Average"
For the price the hotel is decent. Staff is friendly.Genuine Expedia guest review
Other trip
May 25, 2011
A Traveller
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
Review written by a customer who has booked on Hotels.com.