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Red Lion Hotel at the Quay
45.622388, -122.673957
100 Columbia St,
Vancouver,
WA,
98660
United States
1-866-539-0036
Lowest price $89 $76
available on 06/01/13
Overview
Location.
Located in Vancouver (Downtown Vancouver), Red Lion Hotel at the Quay is close to Interstate Bridge, Vancouver Farmers Market, and Esther Short Park. Also nearby are George C. Marshall House and Clark County Historical Museum.
Hotel Features.
Red Lion Hotel at the Quay has a fitness facility and a seasonal outdoor pool. Wireless Internet access is complimentary in public areas. Business amenities at this 3-star property include a business center, small meeting rooms, and audiovisual equipment. Dining options at this business-friendly hotel include a restaurant and a bar/lounge. The staff can provide event catering and business services. Additional amenities include laundry facilities, complimentary newspapers in the lobby, and room service (during limited hours). Onsite parking is complimentary. This is a smoke-free property.
Guestrooms.
The 160 air-conditioned guestrooms at Red Lion Hotel at the Quay include coffee/tea makers and hair dryers. Beds have pillowtop mattresses. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with premium cable channels, video-game consoles, and pay movies. All accommodations provide desks along with free local calls (restrictions may apply). Additional amenities include irons/ironing boards and windows that open. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
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Hotel Info: 1-866-539-8117
from $76
Poolside 2 Pillow-top Queens
Accessible One Queen
1 Pillow-top Queen
2 Pillow-top Queen Beds
Premium 2 Pillow-top Queens
Accessible Two Queen Beds Roll In Shower
Poolside 1 Pillow-top Queen
ZDisabled
At a glance
Key facts
Hotel size
- This hotel has 160 rooms
- This hotel is arranged over 2 floors
Arriving/leaving
- Check-in time starts at 3 PM
- Express check-out
Travelling with others
Children
- Children (17 years old and younger) stay free †
Pets
- Pets allowed *
Extra people
Charges may apply, see hotel policy below
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Free airport shuttle
Parking
- Free onsite parking
- Self parking
Other information
- Smoke-free property
*/† The hotel charges extra for these services or facilities
Policies
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Optional extras
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 15 per stay
Special features
Pool
Take a dip in the seasonal outdoor pool.Recreation
On Site
- Fitness facilities
- Swimming on site
Nearby
- Boat launch nearby
- Fishing nearby
- Golf - driving range nearby
- Golfing nearby
- Hiking/biking trails nearby
- Motor boating nearby
- Rowing or canoeing nearby
- Running track/path nearby
- Sailing nearby
- Tennis nearby
In the hotel
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Red Lion Hotel at the Quay’s small print
Policies
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Optional extras
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 15 per stay
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
45.622388, -122.673957
Hotel coordinates:
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Nearby Activities & Points of Interest
Less than 0.5 miles
- Interstate Bridge - 100 yards
- Vancouver Farmers Market - 600 yards
- Esther Short Park - 600 yards
- Vancouver - 800 yards
0.50 - 1.0 mi
- Fort Vancouver National Historic Site - 1000 yards
- George C. Marshall House - 1100 yards
- Clark County Historical Museum - 1300 yards
- Jantzen Beach Center - 1300 yards
- Ulysses S. Grant House - 1400 yards
- Downtown Vancouver (Neighbor) - 1600 yards
3.0+ mi
- Portland Intl. Airport (PDX) - 4.8 miles
- Troutdale Airport (TTD) - 14 miles
Reviews: Overall
Red Lion Hotel at the Quay
Fair
"Second visit, hair in tub both times"
The hotel is not kept up. The cleaning staff does not get the rooms clean. This is the second visit in two years time. Both visits we found hair in the shower/tub. This current trip the door was missing the peep hole viewer, it just had an open hole where the viewer should have been. Very disturbing. When these items are brought to the attention of […] the hotel they agree that it is gross but do nothing about it. The location is also not the easiest location to get to. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Dear Guest, I’d like to apologize for the inconveniences you experienced during your stay. I have spoken to the Engineering Department so the issue with the peep hole can be fixed for you, as well as future guests. Things like this should not happen to any of our guests and I’m deeply sorry about this. I want you to also know that we take all requests and complaints seriously, so we will look into our Housekeeping procedures and see if there is something we can do to revamp it to correct this from happening again. I hope that you will return in the future and give us another try. We can do way better than the quality and service you have received. Thank you again for taking the time to share your comments and if you have any questions, please, feel free to contact me. Sincerely, Nick Snow Director of Office Manager Vancouver Red Lion Hotel at the Quay
1 night trip in Apr 2013
Greg
US
Red Lion Hotel at the Quay
Fair
"Looks like it was once a nice place..."
I wont go back. It's a two star level maybe 2 1/2 on a good day. Over priced and old.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay We would like to apologize for any inconveniences you experienced during your stay. We appreciate you taking the time to rate our hotel based on the experience during your stay. You are a valued guest and we hope to better serve you during your next stay.
2 night trip in Nov 2012
Rob
US
Red Lion Hotel at the Quay
Fair
"Never again"
Drinking glasses in room were filthy, found flea on bed. Room smelled of stale cigarette smoke.Genuine Expedia guest review
Response by Red Lion Hotel at the Quay Thank you for your feedback regarding your stay at the Red Lion Hotel Vancouver. I do apologize for the Housekeeping issues you mentioned in your survey. We strive to present clean rooms that smell fresh and welcome our guests. In the occasion that the room doesn't meet your standards we are always happy to offer you another room. Please consider choosing Red Lion when you travel again. We value you as our guest. We appreciate the opportunity to improve our service. Laurene Patrick Director of Rooms
Other trip
Oct 18, 2012
A Traveller
US
Red Lion Hotel at the Quay
Fair
"Only if you like cold showers"
The shower would produce cool to cold water but not warm or hot water which made for a terrible wake up call. We then went to have breakfast at the hotel restaurant and received poor service. Won't come back here again.Genuine Expedia guest review
Response by Red Lion Hotel at the Quay Thank you for your feedback. I apologize that your "wake up" was a cold shower. That is very disappointing. I am sorry that your restaurant experience did not meet your expectations either. Unfortunately, we were having some issues with hot water when you visited. We have resolved the issue. I would like to invite you back, even though you weren't planning to use our facility again. I hope that you will consider staying with us if you're in the area. We would sure like the chance to change your impression of the Red Lion Hotel Vancouver. I appreciate the opportunity to improve our guest services. Laurene Patrick Director of Rooms
Other trip
Oct 3, 2012
A Traveller
US
Red Lion Hotel at the Quay
Fair
"Expected better"
The hotel looked great from outside to lobby. The room was small and smelly. The worse thing is holes in the blankets. Expectede much better from a Red Lion.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Thank you for your review of the Red Lion Hotel at the Quay. I'm disappointed that we did not provide the product that you expected from our hotel. We have been purchasing new linens and updating our bedding. I apologize that the blanket on your guest bed was in poor condition. Please contact me directly if you would be interested in making another reservation with us. I would be pleased to give you a tour of our rooms if you would consider giving us another chance!
Other trip
Oct 1, 2012
Carmen
US
Red Lion Hotel at the Quay
Fair
"Mutiny on the Bounty"
Red Lion Hotel at the Quay in Vancouver bar and restaurant has a quaint Pirate of the Caribbean type theme with a great view of the Columbia River. I met a business colleague for drinks at the hotel's "Quay Bar." My colleague had ordered dinner before I arrived. He reported that the waitress had messed up his order. To get over his trauma, we settled […] down to have a couple of rounds of drinks to forget his woes. At 10:00 the waitress announces "Last Call." We were shocked to realize that our ship had already sailed. I thought the captain always provided his crew with rum rations after a hard day at sea. We ended up walking up the hill two blocks to a Hilton property to satisfy our parched throats. We had breakfast in their "Pacific Grill and Chowder House" the next morning and the waiter messed up my breakfast order. My acquaintance was amused to hear my Aarghs over my misfortune. I think that the staff may need some more floggings until their morale improves! Read moreGenuine Expedia guest review
Other trip
Apr 20, 2012
A Traveller
US
Red Lion Hotel at the Quay
Fair
"Air conditioner rattle all night"
Recently stayed in Aug 21-23, 2011 - the building is old but quite clean, however the air conditioner rattles all night, it comes and goes which was very distracting and I hardly get miuch sleep. I notified them to fix it but nothing changed. I think the attitude is that, "That's an old air cond, what do you expect from it?" Luckily for the three night […] I was there, the weather was not that hot, so I sleep without blankets or sheets. I would expect them to at least take my complain seriously or switch me to a room that the air cond is working properly. I guess if you have prepaid as I did with online booking, they know you are on the hook. Read moreGenuine Hotels.com guest review
3 night family trip in Aug 2011
lawrence au
US
Red Lion Hotel at the Quay
Fair
"Mediocre and poorly maintained"
This hotel may have once been nice, but now it is run down and poorly maintained. I was sent to multiple dirty rooms before they found a clean one. The pool was murky and hot. On the day that I left there was no hot water. The windows point right on to the pool, but the shades are either translucent or blackout--so either you have privacy or sunlight. The […] hotel was basically cheap, and the people working there were nice though usually uninterested. I wouldn't recommend it. Read moreGenuine Expedia guest review
Other trip
Aug 2, 2011
A Traveller
US
Red Lion Hotel at the Quay
Fair
"Red Lion Hotel at the Quay"
This hotel needs renovating. My room was dark, humid and hot. When I first arrived two light bulbs were burned and the bathroom sink was clogged. It was fixed immediately but it did not make the room better. The room was very dark and it smelled of humidity. I stayed for 3 nights. On the first day, my trash did not get picked up and the room was not […] vacuumed at all during my stay. To make our stay worse, the air conditioning hardly cooled the room. Read moreGenuine Hotels.com guest review
3 night business trip in Jul 2011
A Traveller
US
Red Lion Hotel at the Quay
Fair
"Red Lion Hotel at the Quay"
No hand-held shower heads after they told me that the rooms had them. The one and only elevator was broken for four days - I was on the second floor and made eight trips down with my dog. The carpet was soiled and not clean; the bathroom door was scratched and the bedspread was stained on the reverse side. When asked about a discount for my AAA Card, […] they said NO. You get more exercise at this hotel walking the stairs and going to the bars and restaurant! Read moreGenuine Hotels.com guest review
5 night trip in Jun 2011
Trixie G
US
Red Lion Hotel at the Quay
Fair
"Customer service was absent"
I have stayed at this hotel several times without incident and generally have found it to be adequate. The restaurant and bar are good and the hotel is generally clean but a little outdated. My last experience found me checking out at 2 a.m. due to unruly guests both in the hallways and outside on the patio. Management was notified and chose to do little […] to nothing about the grossly inappropriate behavior. My complaint/concern was met with the classic "oh well". I won't go again. Read moreGenuine Hotels.com guest review
1 night trip in Dec 2010
A Traveller
US
Red Lion Hotel at the Quay
Fair
"Red Lion Vancouver"
I have stayed at this particular hotel many times over the years, mostly on business. During my entire stay, the internet service was terrible and the cable television (I believe they are on satellite) was mostly offline or unavailable (all channels). Extremely frustrating as I was in town on business and being away from my office I need to stay in […] contact via e-mail, etc. Also not being able to relax and watch some simple television or news was frustrating as well. I will most likely not stay at this hotel again in the future, or at least until they have improved this situation significantly. Read moreGenuine Expedia guest review
Business trip
Dec 2, 2010
A Traveller
US
Red Lion Hotel at the Quay
Fair
"Run down hotel with rude dining experience"
Our waitress "Steph" was quite rude right from the start which put a bad taste in my mouth for the remainder of our stay. I asked for the manager as I was going to request a new waitstaff however, they never bothered to show. The hotel is run down and not worth the price I paid, I wouldn't suggest this hotel to anyone looking for a warm experience.Genuine Hotels.com guest review
1 night romance trip in Oct 2010
christopher L
US
Red Lion Hotel at the Quay
Fair
"price ok.. hotel was old. I guess Red Lion is not what it used to be"
Red Lion is not a top rated hotel anymore.. not this location anyways.Genuine Expedia guest review
Other trip
Sep 9, 2010
T. Lewis
US
Red Lion Hotel at the Quay
Fair
"price ok.. hotel was old. I guess Red Lion is not what it used to be"
Red Lion is not a top rated hotel anymore.. not this location anyways.Genuine Expedia guest review
Other trip
Sep 9, 2010
A Traveller
US
Red Lion Hotel at the Quay
Fair
This guest did not leave a comment.Genuine Hotels.com guest review
1 night trip with friends in Aug 2010
A Traveller
US
The following English reviews were posted by Hotels.com guests from other countries
Red Lion Hotel at the Quay
Fair
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Red Lion Hotel at the Quay Thank you for your response regarding your stay in October. I'm sorry that the cleanliness of your guest room was not satisfactory. I wish that I would have had the opportunity to show you another room while you were here. We are always happy to give you an alternative if your assigned room is not acceptable. We do appreciate your feedback. I hope that you will choose to stay with us again. Sincerely,
Family trip
Aug 28, 2012
Jana
CA
The following reviews were posted by Hotels.com guests from other countries
Red Lion Hotel at the Quay
Fair
"Hotel qui eu des possibilitées mais décevant"
Cet hôtel est vieux et mal entretenu. La propreté est laissée à désirer. Par exemple il y a un micro-onde dans la chambre qui était très sale à mon arrivée et qui est resté sale durant toute la semaine semaine. L'avantage est qu'il est proche du centre ville et du bord de la rivière pour une balade le long de l'eau. Le restaurant est correct.Genuine Expedia guest review
Other trip
Aug 6, 2012
A Traveller
FR
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