Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Cooked-to-order breakfasts are available for a surcharge and are served each morning in the restaurant.
Habitat Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a health club.
Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"In need of TLC"
The resort is beautiful. But I think they spend to much time and effort on the modernness of it and forgot about comfort. The bed and pillows were horrible. Still nursing a sore neck and back from it. The room needed a lot of TLC, dents in the wall, burnt out lights.....The staff was poorly trained and unable to help. When we checked out, we were not […] asked how our stay was. Just hand over the keys and go. Not somewhere i would stay again. Read moreGenuine Expedia guest review
"Feedback"
We reserved a 2 rooms suite 3+ months ago. We have delivered our additional request of "mountain view" and "top floor" through Expedia to Grande Rockies, however, we only got a suite in 2nd floor and no mountain view, but it is not peak season. I can feel that the hotel is not full as there is a lot of vacant parking lots. Instruction to underground […] parking is not clear. Our room key card (which can access to underground parking) is malfunction on the 2nd day. There is no hair dryer, we phone to have this request, they give us one although we have 4 persons in this 2 rooms suite. We then request one more hair dryer, but the one they gave us can't work. We tried to cook something at night. We then spot that all dishes, knife, fork...etc etc are all placed in the dishwasher, that means we have to clear them and placed them all into the cabinet if we would like to use the dishwasher. Apart from this, staff are nice and place is clean. Read moreGenuine Expedia guest review
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