Book online or call
Book online or call
Location.
Situated in Canmore, Mystic Springs Chalets & Hot Pools is in the mountains and close to Canmore Museum and Geoscience Centre, Canmore Golf and Curling Club, and Canmore Nordic Centre Provincial Park. Additional area attractions include Spray Lakes.
Property Features.
Mystic Springs Chalets & Hot Pools has an outdoor pool, a health club, and a spa tub. Complimentary wireless Internet access is available in public areas. Event facilities consist of a meeting/conference room and banquet facilities. The staff can provide concierge services, tour/ticket assistance, and wedding services. Additional amenities include spa services, an arcade/game room, and ski storage. Complimentary self parking is available onsite for guests. This is a smoke-free property.
Guestrooms.
Rooms open to patios. The 44 air-conditioned guestrooms at Mystic Springs Chalets & Hot Pools include fireplaces and CD players. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels, DVD players, and VCRs. Bathrooms offer bathrobes, designer toiletries, and hair dryers. All units at this 3.5-star condominium resort have kitchens with microwaves, refrigerators, and coffee/tea makers. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
All guests should contact the property in advance with an estimated time of arrival, using contact information in the confirmation received after booking via this website.
The resort provides vacation-style housekeeping service. Suites are cleaned before guests arrive and upon departure. For stays of more than 3 nights, housekeeping service will be provided on the 4th day. Additional housekeeping services can be arranged; please inquire at check-in for further details.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Just okay"
This complex is not the resort, not even the regular resort. Do not expect too much. Also this complex is right next to Highway 1, amazingly noisy. If you are going to stay here, never, ever, stay at the units right next to the highway. Arrive early, before 8pm, otherwise you are going to wait 30 minutes for that security guy and get no answers for […] any of your questions. Read moreGenuine Expedia guest review
"nothing special"
cheap room, but you get what you pay for. not very clean and poorly equipped. would not stay there again.Genuine Hotels.com guest review
"Great family vacation"
Everything was great except the reason we chose this hotel was for the heated swimming pool and the hot tub. The swimming pool was NOT the temperature they stated and was FREEZING cold. The hot tub was not open the first morning and when I called the front desk I was told it was down for the day. Thankfully it was open before noon. The kids did swim […] even though it was cold and we used the hot tub. If you are going here for the heated pool, this is NOT the place for you. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Mystic Springs Chalet and Hot Pools"
The chalet was clean. We liked that there were 2 double beds in the one room so our teenagers had plenty of sleeping space. We were disappointed that of the 4 nights we were there, the hot tub was not available for 3 of them due to maintenance issues. After a day away, it would have been nice to relax in the hot tub. The pool was heated, but was still […] quite chilly for the kids to play in. They were only able to stay in the main pool for about 15 minutes before they were cold.The TV's in the rooms were nice for the evenings when each child wanted to watch a different program. Read moreGenuine Expedia guest review
"Ok if cleaniless is not a concern"
For the price this condo was ok. Housekeeping standards were not up to par. Carpet, floor, stair bannister were dirty. Fridge drawer was not clean, dirty dishes from previous guests in cupboard. Applicances in dire need of a wipe down. We definitely left the condo cleaner than when we arrived. The upstairs bedrooms were hot with no air circulation. […] Noisey rowdy neigbours kept us awake most of the night as we had to leave windows open to cool the room. This place is ok for a short stay but not for longer stays. Read moreGenuine Expedia guest review
"Mystic springs"
Well a hot pool is a basic pool with warm water, the water was cold, hot tub broken. The name is deceiving there are no hot springs here. Great sized townhouse with 2bed 2 bath. Honestly for what we paid not worth it. Dissapointed.Genuine Hotels.com guest review
"Nice but.."
Overall it was nice, rooms and bathrooms were clean, the unit could use an update on a few things but overall it was an enjoyable stay.Genuine Hotels.com guest review
"a few issues"
The room was nice, but we got there, the internet did not work, the hot pool wasn't even warm, and in the morning, we ran out of hot water after 2 people showered.Genuine Hotels.com guest review
"Ladies w/e away"
We had picked the Mystic Springs Chalets and Hot Pools because of the hot pools. Unfortunately the pools were closed for furnace replacement, and they made no compensation or arrangements for us to use any other pools in the area, not even at their sister property!!! Rather disappointing! The units are all undergoing renovations so there were no curtains […] up on the lower level, though they did come and hang blankets at the window. The chalets were great for 4 or 5 ladies to a unit because of the bedding, 1 king, 2 doubles and a queen hide abed. Units would be no good for handicapped though as both bathrooms were upstairs. Full kitchen facilities. Quiet location. Beds were a little hard, Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Good place for families, friendly with pets, due for some smaller repairs but clean and functional.Genuine Hotels.com guest review
"Pass the soap we need to do a load!"
Check in was smooth. The chalets are attached like condos they are not individual chalets. Our condo was facing the road. It was very noisy outside but once inside you could not hear the traffic. Condo was clean however we did have a few issues. The remote for the downstairs tv was not working. The tv in the master bedroom was not working properly and […] then there was the dishes. We were a group of six. Every time we reached into the cupboard to use a dish it was dirty. Now I am not talking about a few specks here that the dishwasher didn't get. I am talking about someone used the dishes and then put them back in the cupboard without washing them. As a result were were left with very little to eat on and had to wash a load of dishes before we could use them and then of course re-load before we checked out. Also a little clarification on the hot pools. There is no hot pools. It is one hot tub and a swimming pool that was cold. I got this condo on a promo and plan not to return. Read moreGenuine Expedia guest review
"The place was not cleaned and even disgusting"
There was a white dry spot in front on the carpet in front of the bathroom. This was disgusting. Other than that, the place was ok and respected what we could expect for that kind of hotel. Good place to stay with kids.Genuine Hotels.com guest review
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