Charges may apply, see hotel policy below
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
You’ll be asked to pay the following charges at check in or check out:
Resort fee inclusions:
Inclusions may be listed elsewhere on the page as free or for a surcharge.
Air conditioning is available for an extra charge
Rollaway beds are available for USD 25 per night
Breakfast is offered for an extra charge of USD 19.95 per person (approximately)
Cribs/Infant beds are available for an extra charge
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
You’ll be asked to pay the following charges at check in or check out:
Resort fee inclusions:
Inclusions may be listed elsewhere on the page as free or for a surcharge.
Air conditioning is available for an extra charge
Rollaway beds are available for USD 25 per night
Breakfast is offered for an extra charge of USD 19.95 per person (approximately)
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
This guest did not leave a comment.Genuine Hotels.com guest review
The hotel is nice and the beach and pool are beautiful. The restaurants are overpriced and serve average hotel food. The hotel is not located near any shops or restaurants so you have to take a cab if you want anything outside the hotel ($10 per person each way). We would return if we got an awesome deal, otherwise it is overpriced.Genuine Hotels.com guest review
For a large hotel with all the amenities, this is the place. If you want small and quiet look for a boutique hotel. I cannot complain about anything for The Frenchmen's Reef.. The staff could not be more friendly and the rooms are well kept with very comfortable beds.Genuine Hotels.com guest review
"Beautiful view"
Very satisfied.Genuine Hotels.com guest review
"Outstanding"
Room was clean & quiet. The staff was frindly and helpful. I would stay here again.Genuine Hotels.com guest review
"Could have been better"
Shower would not work. Took several days to fix on a 3 day getaway. Everything else was great at the hotelGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great views"
Nice hotel. Great location. Beach was nice. Food was good but restaurant service was only fair.Genuine Expedia guest review
"Thought you should know before you book"
Great location, nice beach, nice facilities. The bad: tried all the resort restaurants and the food was very disappointing, and significantly overpriced. The service was poor and unprofessional. The only decent restaurant was Havana Blue. Will not return to this resort, would not recommend to a friend.Genuine Expedia guest review
"Hotel is a bit tired"
Staff was attentive but disorganized. The room needed an update.Genuine Hotels.com guest review
"Great for a romantic getaway!"
Overall a great stay and wonderful experience. I just felt it could have been a little cleaner in the room and that the food options could offer more variety. More breakfast options at the Morningstar would be nice. Beautiful grounds and romantic getaway!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Online photos - what you see is what you get!"
This hotel was amazing. Breathtaking views from any window in the hotel, attentive staff and everything was very clean. There was a desk dedicated to finding activities for you to do And to help get you around. The only negative that I would have to say would be that some of the staff seem like they're just doing their jobs and don't make the effort […] to seem like they care, and the food in all the restaurants is just good, not great or fantastic. Also watch out for the restaurant that is on-site but a shuttle ride away, Blue something (I can't remember the name) they don't let you know Pricing unless you ask, and the bill was quite shocking Fourmile that I could get in my local town for half the price. Overall this Marriott was exceptional and I can't wait to go back. Read moreGenuine Expedia guest review
"Fantastic views!"
The hotel was in a great location. Easy access to Havensight shopping and restaurants. The beach was great and we never had a problem getting a beach chair by a pool or the ocean. The staff was very friendly and helpful. I will definetly be returning. The only downside is most restaurants on the property were spendy but if you rent a car it does not […] matter. Read moreGenuine Expedia guest review
"4 star hotel with 5 star views"
The staff was very friendly and helpful. there was a lot of the 30something crowd. the woman at information gave terrible advice but the bell hops warned us away from her recs...Genuine Hotels.com guest review
"Good Resort Hotel"
Great hotel with plenty of amenities and good for family and couples. There were a number of pools, restaurants, and bars throughout the Property. On the more expensive side but worth it.Genuine Expedia guest review
"Not great for singles."
Guest services promised to let me know when the room was ready and 5 hours later, it still was'nt. Front desk was quite rude and there was a huge cockroach in the room. Room service took an hour and fifteen minutes to deliver some very cold pasta. Could not walk to the beach as the pathway was overun by about 12 or so huge iguanas.Genuine Expedia guest review
"Great Hotel - Mediocre Food - Great Time Overall"
The Harbour View wing was a bit dated and our rooms, though potentially upgraded within the past few years were still not as high class as I would expect with a $50 million dollar renovation. The rest of the hotel (the public spaces at least) were breath-taking and fantastic. The views of downtown Charlotte Amalie and of the Caribbean were perfect, […] the weather was great and the ambiance was perfect. The food at the hotel was fairly average. The prices are quite steep for the quality, especially the buffet that was at Coco Joe's. It was $49.95/person one night and $59.95/person the next night and both nights the food was average buffet food at best. I would legitimately pay maybe $25/person for that quality. Everything else was great. Easy to rent equipment for the beach, easy access to the docks for transportation to downtown and for activities. The Adventure Center was great, very helpful. Had a great time! Read moreGenuine Expedia guest review
"A terrific stay!"
Excellent! We spent six days prior to Christmas at Frenchman's Reef in a waterview balcony room and couldn't have been happier. The staff were friendly, cheerful and pleasant and the food--at least at Sunset Grill and Havana Blue--was outstanding. True, dining was pricy but all dishes were outstanding. What we tended to do was have lunch at Sunset Grill […] and then pop down to the onsite deli for a sandwich for dinner on the nights we weren't going out to dinner. Breakfast buffet, too, was outstanding with not only made-to-order omelets, but French Toast and pancakes, surprisingly crispy bacon and sausage. The only negatives would be that it's a bit of a hike from Frenchman's Reef to Morningstar Beach (but there is a shuttle that's there in a flash) and the internet room (business center) is the PITS--never did get anywhere near my personal or work email and when I went to print my boarding pass for the flight home, the staff member sent to the room to assist me gave up and took me behind the scenes to print it out. Not sure if the free wi-fi throughout the hotel works any better. Read moreGenuine Expedia guest review
"Awesome Family Resort"
The Hotel and staff are great. Just wish they had more parking close to the lobby.Genuine Expedia guest review
"great hotel"
The hotel provides great amenity, location, clean room, access to beach with reasonable price. It can get crowded at times. Watch for the "vacation club" presentation, which although gives you some free perks, can run long.Genuine Expedia guest review
"Wonderful for all ages!"
Everything about our stay was wonderful, except for the SLOW check-in. Our room wasn't ready in time, but we passed the time happily at the lovely outdoor bar. We stayed at Morningstar and loved being right on the water and the varied watersports offered on the property. The food was good but pricey as in most resort. The casual atmosphere was a huge […] plus. We hope to return next Chritmas!, Read moreGenuine Expedia guest review
"Nice hotel"
The hotel was nice. The $$$ million dollar renovation that they advertised was ok. I expected more. The rooms were comfortable, beautiful views of the harbor and downtown. The pools were nice and the beach on site was beautiful as well. I thought the communication was poor. There were things going on in the hotel that we missed because we were not informed […] about it. FOr example there is a free welcome reception on wednesdays. We missed it because there was no information about it. A few night there was a great band performing but we just happened upon it. I think there should be some type of itenerary to let guest know what is going on (like they do on the cruise ships) Also I heard the person behind the desk tell a couple that he sent them a gift to their room for their anniversary/birthday celebration. He said champagne should be delivered to their room that evening. I had told this same worker about an hour before that I was there celebrating my birthday. So after hearing him say he was sending something to their room, I expected something during my visit. Nothing special was delivered to my room. I am just wondering what constitues one guest getting something and another not. Read moreGenuine Expedia guest review
"Simple pleasure"
Staff are friendly. However, not enough employees to provide service.Genuine Expedia guest review
"Beautiful scenery but dirty toilets etc..."
When we arrived there was urine all over the toilet and the mirrors were smudged and not clean. We called twice within an hour trying to get it cleaned but no one ever came to our room even after we called a third time to tell them we cleaned the toilet ourselves. No one even said they were sorry or acknowledged there was an issue until checkout. House […] keeping ignored our privacy sign and woke us up early each morning. Every food option on the property was way over priced especially since it was all snack food. Room service was okay but didn't have much to chose from and breakfast was average, we couldve cooked way better ourselves at home. The private beach was beautiful and the room decor was nice. We wouldn't stay here again nor would we recommend it to family or friends. Read moreGenuine Expedia guest review
"GREAT VIEWS BUT 2 SERIOUS FLAWS"
SEWER SMELL IN SOME FLOORS AND ROOMS. DON'T GET A ROOM BENEATH THEIR "PARTY ROOM" AS THEY HAD 2 EVENTS AND ROOM VIBRATED FROM 10AM -1PM. HAPPENED 2 NIGHTS.Genuine Expedia guest review
"Excellent"
The hotel was great, however, the entertainment is much to be desired. There is no island music that is playing when you arrive to the island. Suggest having entertainment in the hotel for guests to attend in the evening. Suggest having breakfast at the Cove; you have to walk to the main restaurant for breakfast. Other than that, the hotel was ni […] ce. Read moreGenuine Expedia guest review
"food way to expensive"
compared with the other resturants we went to the hotel was 40% higher. even after paying cab fair the other places far cheaper. i don't mind paying a little more but getting screwed is somthing else. 14.00 for virgin punch drink.Genuine Expedia guest review
"prime location"
Prime location easy to get to and back from downtown or any other site seeingGenuine Expedia guest review
"Great for couples"
The hotel was beautiful and clean and the staff were very friendly and helpful. I would highly recommend it.Genuine Expedia guest review
"Celebrating my husbands 50th birthday."
I always use trip advisor, but I've never given feedback. The hotel was wonderful. The room and the view was beautiful. The beach at the hotel is very nice; lots of lounge chairs, umbrellas. We will definately be back!Genuine Expedia guest review
I was a little underwhelmed given the price. The staff was confused and not very helpful. Great pools and views.Genuine Hotels.com guest review
"Amazing Stay for Couple looking for a break!"
Our stay at the Morning Star was wonderful. It was very clean and the staff was extremely accommodating. The hair dryer in our room was not working and they brought a new dryer to our room within minutes. Our room was practically right on the beach and we took advantage of the included kayak and raft use. Everything is conveniently situated - the Frenchman's […] Reef is a short walk up the cliff, or you can take a free shuttle, which takes under 5 minutes. We opted to do the breakfast package and were very pleased by the food. It is a buffet, but the food is very appetizing. I'd definitely recommend the french toast! We also ate at the sunset grill and coco joe's - both were good. Have a Voodoo juice from Coco Joes while floating on a raft! The infinity pool bar is a nice way to end the day. The view of the sunset is spectacular. There were only 2 things that bothered me about the trip. One of the concierge staff (while still being very helpful) was very pushy about visiting the time share property being shown. It was very disconcerting. Each time we were seen, we were bombarded about the timeshare, and it did take away from the overall relaxation of the trip. I also am having problems getting in touch with Havana Blue regarding a questionable charge on my credit card. I have called, been hung up on, and attempted to leave a voice mail, but was cut off. Again, these are 2 very small things that do not take away from the overall amazing time we had on our trip! Read moreGenuine Expedia guest review
"Beautiful hotel with great views. Don't eat there."
The hotel and grounds were beautiful, as always. The elevator down to the tennis courts and Coco Joe's was out of order, as it usually is. Several of the walkways were blocked off, apparently due to maintenance concerns. Staff was friendly and helpful, except in the Aqua Terra Restaurant. The staff there was friendly enough, but service was very slow. […] We saw one of the waiters there pour water into someone's glass, then back into the pitcher trying to get less ice into the glass. Gag! He contaminated the entire pitcher and kept using it! We only drank bottled water from then on. The food in all the restaurants was extremely expensive but only of middling quality. Several years ago the food quality was much better, and the price was more reasonable. The menus that are on the hotel's website did not match waht was available in the restaurants- we were looking forward to having conch chowder and Lobster Benedict, but they haven't served either for years! Rent a car or use a taxi to go elsewhere to eat. Cafe' Amici in downtown Charlotte Amalie has good food at reasonable prices. Read moreGenuine Expedia guest review
"Great hotel for relaxation"
Friendly staff, very nice resort and updated rooms. Also, very nice view of the island and beautiful and not so crowded beach.Genuine Expedia guest review
"OK"
The resort was disappointing with their service. It felt that nearly any request was putting them out. The hotel itself is probably good value for money as the rooms are large and there is decent space at the hotel. However, the kids club is annoying. You have to ook 24hrs in advance and no one was particularly helpful with anything. The only good service […] was from the bartender who was overly cheerful and the ladies that worked during Breakfast. I would not go back to St. Thomas, but would go back to St. John, which was beautiful. Overall it is OK for a quick family break but St. John is better. Read moreGenuine Expedia guest review
"Great Vacation Sport for Couples and Families!"
I loved this hotel and this location. I went with my boyfriend and we stayed at the Morningstar Beach resort. We stayed there in November and it rained alittle at night and the weather was great and there was not too many people staying there during this time. We were right on the beach and it was incredible. The only thing was we had a minor glitch […] in our stay where we lost power and water for a few hours, however, the hotel staff was helpful and comped us dinner. I cant wait to go back! The rooms weren't gorgous 5 stars rooms and there were some scratches here and there but, the location was deff 5 stars! The staff were helpful and pleasant.The only other minor issue is the very many stairs this place has, however, there is a shuttle we just didnt feel like waiting for it most of the time. It's a nice work out from one end of the hotel to the morningstar beach..approximently 96 stairs. So, if you are in shape and young this walk isn't really that bad. You rarely had to leave the hotel because everything was right there. They had an adventure center that helped set up: snorkling and ferry rides to St John(St John trip is deff worth it). The food was expensive so be prepared. The atmosphere was awesome and they have a restaurant right on the beach. Try the Voodoo Juice at COCO JOES! Great vacation!! Read moreGenuine Expedia guest review
"Nice"
Very nice hotel. Beautiful setting. Built on the side of a mountain. Great veiw of the city and harbor.Genuine Expedia guest review
"Great hotel for younger crowd due to many stairs"
Our original room, although with a water view, overlooked the employee parking lot. (not good) We asked to move to a room with a better view and the hotel was very accomodating--although we gave up our king bed. The islands are notorious for their slow pace--and this hotel is no different. Being from a bigger city--this layed back attitude took some […] getting use to. We signed up for some activities at the Adventure Center, but because not enough people (10) signed up for the excursion it was cancelled. We re-booked with a snorkel excursion on The Cat and it was fantastic. Highly recommended. There is also a ferry which leaves directly from the Frenchman's Reef dock to Charlotte Amalie every half hour. VERY convenient. The food (although pricey) was Excellent. The bartendar's (Justin and Sam) extremely nice. Bring your sneakers--ALOT of walking!! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fading Beauty"
We stayed in the lower 'beach' portion of the hotel, called "Morningstar Resort". The setting is lovely and the staff is very solicitous...BUT. St. Thomas in general and the Morningstar in particular are becoming very worn, yet are still expensive. Some bathroom tiles were cracked. Screens are loose. Our air conditioning went out for 18 hours during […] our stay. It was an enjoyable trip but one I wouldn't soon repeat. Read moreGenuine Expedia guest review
"Great infinity pool"
The hotel was basically an everything in one place resort. Beaches, pools, food, water taxi to Charlotte Amelie, adventure tours. Excellent. Lazing in the infinity pool overlooking the Caribbean was magnificent.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Beautiful Hotel, loved our stay!"
Just returned today, wonderful stay. The resturant food was good but very costly. $48 a day for a couple was a bit much to me. It was good, but expensive. Loved everyone at the resort. Natasha, Ms. Daffney, the bartenders, bell men...everyone! The water was lovely, clean rooms, AC worked! Loved the shuttle that was always there to carry us between the […] hotels. We were there during a storm so the ports were closed one day and we werent able to get out. But normally taxi's & shuttles were available. Read moreGenuine Expedia guest review
"cannot wait to go back"
a great place to stay.........all the staff was very nice hard working polite people.......special shout out to natasha in security very pleasant and helpful........a beautiful place to stay...........also i highly recommend fish tails a great place for dinning out.......Genuine Expedia guest review
"fabulous hotel/resort"
EXCELLENT buffet breakfast, breathtaking landscaping!! be careful with taxi drivers from the AIRPORT when you arrive. check the price of the taxi ride that is posted to your final desination BEFORE you get into the taxi; otherwise, they will rip you off. taxi drivers elsewhere on island pretty upstanding and will not overcharge.Genuine Expedia guest review
"Great location - confusing "campus""
Great location with private beach but there is a upper building and down below there are beach units. Upon checkin one should be given a map of the facility - instead one is dropped off at the lower campus, if that is where your room is, and must wander around trying to find the correct building (we were doing it in the dark!). Service was poor overall […] but the hotel room was very comfortable and the beach was awesome! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Awesome Resort!!"
We were kind of scared cause all of the other reviews said that the staff and bartenders were rude! However we experienced the total opposite! Everyone was so very nice and accommodating! The resort was amazing and the views were awesome! Hang around the pool area at night and you can see the cruise lines pass right next to the resort all lit up!Genuine Expedia guest review
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