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Location.
Located in Addison (Addison - Galleria), HYATT house Dallas/Addison is close to Addison Circle Park, Water Tower Theater, and Cavanaugh Flight Museum. Also nearby are Galleria Dallas and Valley View Center.
Hotel Features.
HYATT house Dallas/Addison has an outdoor tennis court, an outdoor pool, and a spa tub. Complimentary wireless Internet access is available in public areas and an Internet point is located on site. Business amenities at this 3-star property include a 24-hour business center, small meeting rooms, and audiovisual equipment. Dining options at this business-friendly hotel include a bar/lounge and a snack bar/deli. A complimentary breakfast is served each morning and a complimentary dinner reception is available on select days. The staff can provide concierge services, tour/ticket assistance, and wedding services. Additional amenities include a 24-hour fitness facility, multilingual staff, and barbecue grills. Guests have complimentary access to an area shuttle within 5 mi. Self parking is complimentary. This is a smoke-free property. A total renovation of this property was completed in June 2011.
Guestrooms.
Rooms feature patios with pool or courtyard views. The 132 air-conditioned guestrooms at HYATT house Dallas/Addison include iPod docking stations and DVD players. Beds have pillowtop mattresses, signature bedding, and Egyptian cotton sheets. Complimentary wireless and wired high-speed Internet access is provided. 42-inch flat-screen TVs are equipped with premium satellite channels, free movie channels, and first-run movies. All accommodations provide desks, ergonomic chairs, and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, designer toiletries, makeup/shaving mirrors, and hair dryers. All units have kitchens with stovetops, full-sized refrigerators/freezers, microwaves, and dishwashers. Additional amenities include washers/dryers and video-game consoles. In addition, amenities available on request include a turndown service, hypo-allergenic bedding, and extra towels/bedding. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary buffet breakfast each morning. A complimentary dinner reception is offered on Mondays, Tuesdays, Wednesdays, and Thursdays.
An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"No Party Policy is not enforced"
The room was comfortable and the hotel was easy to find with lots of dining options close by. However, you must sign a "strict no party policy" at check-in that appears to mean nothing. When we commented on the policy, the girl at the front desk replied "Oh you really haven't stayed with us before!" Uh OH! We knew we were in for it when we drove around […] the back to find our room and college kids were appearing out of the bushes with cases of beer under each arm. We were kept awake by yelling and screaming and carrying on until about 4 am and the hotel management really didn't seem to care. In my opinion you can make a room as comfortable and clean as you like, but if you can't sleep due to a tremendous amount of noise what is the use? The noise made our trip TERRIBLE and we will not be returning to this hotel. Read moreGenuine Hotels.com guest review
"Didn't even stay the first night"
We arrived at the hotel at 10pm, and when got to our room on the 3 floor (no elevator), found out the crib we requested wasn't there. Since the phone wasn't working, my husband went to the reception and the lady that was there said she couldn't find where the cribs were and that we had to wait another 30 minutes for someone that was coming in. Needless […] to say we left. I was around 11pm and way past my almost 2 year old bedtime. The room seemed clean, but unfortunately the staff just didn't care. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hyatt Lacks customer service"
This hotel does not value customer service and has consideration for extenuating circumstances. I had a very unexpected death in my family. I reserved this hotel after finding out, because I had planned to drive from Austin to Dallas that afternoon. I called an hour later to cancel once I found out more details about the memorial service, and they would […] not cancel my reservation without a one night stay penalty. They said I was within cancellation and there was nothing they could do. I've been in the travel industry for several years, and I feel this is horrible customer service. I will never again stay at this hotel, and I will inform everyone I know about the way I was treated by Hyatt's front office staff. Read moreGenuine Hotels.com guest review
"Needs updating and a bunch of minor repairs"
I visited a friend at this hotel about 3-4 years ago so that's why I selected it . But now the stucco building looks very dirty (nasty), the grounds are not well manicured at all-I had to get some febreeze to spray the room-We switched rooms after the 1st night because there was a nasty looking stain on the carpet, a bug and the musty antiquey smell […] was too much. The parking is not room friendly-The second room was better-this now looks like a cheap MOTEL room and not what I expect from the HYATT. Read moreGenuine Hotels.com guest review
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