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Location.
Located in Addison (Addison - Galleria), Hawthorn Suites by Wyndham Addison Galleria is close to Addison Circle Park, Water Tower Theater, and Cavanaugh Flight Museum. Also nearby are Galleria Dallas and Valley View Center.
Hotel Features.
Hawthorn Suites by Wyndham Addison Galleria has a fitness facility and a seasonal outdoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas. The hotel features business amenities including a business center and small meeting rooms. A complimentary reception with light refreshments is available on select days and a complimentary breakfast is served each morning. Additional amenities include coffee/tea in the lobby, complimentary newspapers in the lobby, and 24-hour room service.
Guestrooms.
The 77 air-conditioned guestrooms at Hawthorn Suites by Wyndham Addison Galleria include coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. Rooms are equipped with LCD televisions with cable channels. All accommodations provide desks, ergonomic chairs, and multi-line phones with voice mail. All units have kitchens. Additional amenities include irons/ironing boards and complimentary toiletries. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary hot/cold buffet breakfast each morning. A complimentary reception with light refreshments is offered in the evening on Mondays, Tuesdays, Wednesdays, and Thursdays.
24-hour room service is available.
Recreational amenities at the hotel include a fitness facility and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"A cheap room and it looks and feels like it"
This hotel is a franchise and is a horribly remodeled hotel. The hallways smelled stale, the carpet was old and stained. Just not very well maintained. The Room furniture was stained and old. it was small and cramped.. The desk chair provided was horrible. We requested a queen sized bed and was told it was a queen, but what it REALLY was; was a full […] sized bed. It was horrible! My husband and I were uncomfortable all night. The bed had a horrible mattress. When I contacted the front desk about the room, we were told it was their standard sized queen. I ask if we could switch room, because the bed was just to small (I'm 5'11" my husband is 6'6") we were told they were out of rooms. So bad sleep for both of us. The Staff: some were friendly, but most were so so. We left out of our room after noon (12 PM), to go and get lunch. We saw the housekeepers in the hall. We think ok, they will still clean our room. Nope! Nothing. When I called front desk for a few more towels (we spilled a drink) I was told that housekeeping was closed and I could get new towels in the morning. Great! But that does me no good right now. Simply put , not a good experience at all. If you just need a place to lay your head, then this is it. They say you get what you pay for, well, from here on out I'll pay the $10-$20 more and stay at a Marriott or Hilton. Read moreGenuine Hotels.com guest review
"Quality and comfort has gone down."
I stayed at this hotel last year and was very satisfied with my stay. However, my last stay was filled with problems. First of all, the air conditioner does not go below 70 degrees. The thermostat is set so you can't make your room cooler than 70. In hot Texas weather, this is unacceptable. I like my room at least 68 degrees so I had a difficult time […] falling asleep. The clerk told me there is now way to make my room cooler. Second, it was difficult to get cold water. I had to take a hot shower when I needed a cold shower to cool off. The water did cool down to warm after about 15 minutes, but never cold. This magnafied the air conditioning problem. Third, when the AC did come on, it was so loud it actually woke me from sleep. The hotel is in a good safe location with near by restaurants. However, I will not be a repeat customer. Read moreGenuine Expedia guest review
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