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Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA, 93940, United States of America, ‏‎800-491-6126
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4-star resort with spa, near Fisherman's Wharf

  • Free WiFi in lobby

Main amenities

  • 379 guestrooms
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Valet parking
  • 24-hour business center
  • Limo/town car service
  • 24-hour front desk

What’s around

  • Fisherman's Wharf (0.2 mi / 0.3 km)
  • Maritime Museum (0.1 mi / 0.1 km)
  • Monterey Bay Aquarium (1.4 mi / 2.2 km)
  • Dennis the Menace Park (0.6 mi / 1 km)
  • Monterey Convention Center (0 mi / 0.1 km)
Excellent4.2 / 5
  • My husband and I stayed at the Portola Hotel Apr. 9-Apr. 11 for our anniversary. We found…Apr 13, 2015
  • I had a problem with my shower it only took maintence about 15 minutes to come and make…Apr 4, 2015
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From 1,640 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $175
  • Superior Room, 2 Double Beds, Harbour View
  • Room Selected at Check In
  • Standard Room, 1 King Bed, Courtyard Area
  • Superior Room, 1 King Bed, Harbour View
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Courtyard Area
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-3 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

  • Free children's club

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 150 lb)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

  • Accessible parking

  • Extended parking

Also known as

  • Portola Hotel Monterey Bay
  • Portola Hotel Monterey
  • Portola Hotel & Spa at Monterey Bay Monterey
  • Portola Plaza Hotel Monterey
  • Portola Hotel and Spa
  • Portola Hotel & Spa at Monterey Bay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Self parking costs USD 19 per day with in/out privileges

Valet parking costs USD 22 per day with in/out privileges

Rollaway beds are available for USD 20 per night

Buffet breakfast is offered for an extra charge of USD 19.95 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

WiFi is available in guestrooms for USD 9.95 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 50,000
  • Conference space size (meters) - 4645
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Braille or raised signage
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Jacks - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Peters Bs Craft Brewery - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Portola Hotel & Spa at Monterey Bay’s small print

Also known as

  • Portola Hotel Monterey Bay
  • Portola Hotel Monterey
  • Portola Hotel & Spa at Monterey Bay Monterey
  • Portola Plaza Hotel Monterey
  • Portola Hotel and Spa
  • Portola Hotel & Spa at Monterey Bay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Self parking costs USD 19 per day with in/out privileges

Valet parking costs USD 22 per day with in/out privileges

Rollaway beds are available for USD 20 per night

Buffet breakfast is offered for an extra charge of USD 19.95 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

WiFi is available in guestrooms for USD 9.95 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Portola Hotel & Spa at Monterey Bay

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