Casa Munras Hotel & Spa

I recently stayed at Casa Munras during a over night trip to Monterey. I was in room 28 on April 7, 2013. My check in was late otherwise theres a possibility some of this could have been addressed but still was rather frustrating. First it was noted my TV would not power up. Both manual and remote attempts were made. Since as I said it was late I decided […] it just wasn't worth the trouble. There was considerable howling of wind through the hotel which made sleeping a challenge and was further complicated by the toilet coming on filling approximately every hour or two. Then in the morning was pleased to find that despite the poor water pressure i was standing in two inches of water within a couple minutes. In my frustration i mentioned it to the staff at the desk as I checked out so hopefully someone else won't have to deal with the same issues. By external appearances I would have expected more. Just shows you can't judge a book by its cover. Read more

Genuine Hotels.com guest review

Water pressures is the worst I have every experienced in a hotel or spa. Walls are paper thin as other reviews have stated. Newly renovated and very pleasing to the eye but the little things that make comfortable are missing. Rooms are also VERY small!

Genuine Hotels.com guest review

The hotel must have been a renovation from an old motel or a apartment complex because the bathroom was from the 60s and the layout was odd. Also the bed was extremely uncomfortable since it sank in the middle and my girlfriend and I kept trickling into the middle all throughout the night. The swimming pool was extremely small and the spa was only accessible […] with a spa package. I wouldn't stay here again even if it was less than $100 a night. Read more

Genuine Hotels.com guest review

This hotel has really small rooms. We stayed at a much cheaper motel in the area the night before, and it was almost double the space. The room had a nasty stale smell, which had been masked by the scent of cleaning products. The pillows are tiny and the blankets starched stiff. Parking at night filled up fast and we had to walk with luggage all the […] way across the hotel. Location to the pier was great, and front desk service very friendly, but I wouldnt stay here again. Read more

Genuine Hotels.com guest review

Casa Munras has a great location but has lost it's luster. Went for a fourth romantic getaway and was disappointed, Humming noise all night long, safe door kept popping open causing the closet door to get stuck. Sano spa is located on the property which is convenient....however it isn't relaxing when you have to wait to get past the maintenance guy […] steam cleaning the front entrance at 2:30 in the afternoon. Shouldn't that be done early before customers come? Read more

Genuine Hotels.com guest review

My wife and I have vacationed in Monterey almost annually for over 30 years and have stayed at Casa Munrus several times. The location is very convenient to Alvarado Avenue and all its restaurants and the Osio Theatre and you can walk to Fisherman's Wharf and Cannery Row. The room included a make-up mirror and full sized hair dryer. Because of the hotels […] many small buildings, there is a one way traffic system. Parking is insuffecient for the number of rooms. If your room is at the far end of the property, you may actually be forced to drive off the property if you cannot find parking near your room. Trying to find parking after 5pm on the property is a challenge. While the rooms have always been very clean, they lack refrigerator and microwave. Our room on our latest stay was small, so there was no room for a table and only one chair. The closet which was large enough had one small sliding door that meant you cannot fully use the closet. The only light near the closet is inside the closet and the switch was on the fixture. My wife, who is short, could not reach the switch. For some reason, the thermostat for the heater was on the door jam. Adjusting the heat was not easy because of the draft from the door. The windows have very nice plantation shutters, but unfortunately, the crank for one of the windows blocks closing one set of shutters. Read more

Genuine Hotels.com guest review

The hotel appears nice but after staying there you notice that the walls are extremely thin. Normal conversations could clearly be heard from the room next door. It rained the night we stayed there and you could hear water dripping inside the walls all night. It was unknown if it was on the ceiling or inside. The bed seemed too soft for me but the room […] was very clean even though it was on the small side. I would say it was cozy. The service was fine. Read more

Genuine Hotels.com guest review

This hotel had a great staff and nice lobby, but I rate hotels on the amenities and location. The rooms were smaller than I've ever experienced, even smaller than downtown Paris France. They all have outside access instead of inside, like a motel. The single bed was only a Queen size, and the mattress was newer but cheap as there were already "troughs" […] on each side. Laying in the middle met you with a ridge/lump in your back. We both had back and neck aches in the AM. There was no room to set up a laptop for the internet, so my computer never left the case. The room walls were so thin, we could hear the other patrons and their plumbing at all hours. The shutters were so bad, they let in so much light when closed that you can't sleep in late, bummer as we wanted to sleep in after the trip and New Years Day. The heater (no AC) was probably installed in the 1960s and had only three modes: off, hot, and stifling HOT. The location was a longer walk than many to the warf and downtown. Parking was hard to find most times at the hotel and there is no elevator to the second floor. The staff are great, but the room and location were not. Read more

Genuine Hotels.com guest review

Cold room despite the highest heater set and not good food with unfriendly waiter. Never twice.

Genuine Hotels.com guest review

I picked Casa Munras for a weekend getaway based on price & reviews. I wasn't expecting the room to look like it came out of the 1990s. There was a CRT TV & broken remote. The bathroom was akin to my college dorm one – except that this one lacked ventilation. There were holes in the ugly tiles that had been sloppily caulked in. The down pillows had […] lumps I just couldn't shake out. I found bits of trash around. The rain gutter was defective by my room, so it sounded like I was staying next to Niagara Falls. Even worse, this hotel is next to a restaurant with live music between 10PM-1AM. The front desk called the police about the noise, but that did nothing to make up for my sleepless night. I requested a room change the next night & was moved to a room facing the pool. I immediately saw differences in the room quality– LCD TV, renovated bathroom with ventilation(!), & a clean floor. The pillows seemed a bit more uniform in firmness/texture. Unfortunately, the loud music prevented me from getting sleep that night too. The property appears charming & peaceful. This tranquility is shattered by the obnoxious live music from the restaurant next door. I was shocked by how little sleep I got on vacation at this hotel. The staff was pleasant & responsive. Some of the rooms need serious renovation – I’m guessing it’s the ones in the back. There are so many other affordable boutique hotels in the Monterey area, that I would definitely try one of those next time I’m in the area. Read more

Genuine Expedia guest review

The hotel was nice, the room was nice, but the party that raged that evening in a nearby suite by the pool was thoroughly obnoxious. The management did little to calm things down.

Genuine Hotels.com guest review

Very simple room with an outdated bathroom.

Genuine Hotels.com guest review

The beds were comfy, the room was clean. However there are not L'occitane bathroom supplies as mentioned and advertised. The hot tub is only accessible by paying an additional fee and using the spa. We ended up going to the Vista Blue Spa at Monterey Plaza Hotel if we were going to pay for spa services just to use the hot tub. Next time I'll skip this […] place pay more to stay somewhere where the hot tub is included for guests. Read more

Genuine Hotels.com guest review

It was pretty expensive so, I was expecting more. The room was very very noisy. Housekeeping walked in the room at 9:30am. Room Was very moist/wet. Mold in bathroom. Outside environment was nice.

Genuine Expedia guest review

No elevators. Older 2 story hotel. No soundp-roofing - you can hear all your neighbors doors opening/closing and you can hear cars coming/going outside your room. No access to jacuzzi unless you pay for 'spa treatments'.

Genuine Expedia guest review

Thought is would be a great hotel since it was a 4 star hotel. The hotel is very old and so are the rooms. Bathroom is very out dated. Had a barking dog next to us. Called the manager and his answer was "what do you want me to do"? The nicest part was the lobby and restaurant! They upgraded this portion but not the rest! Spa was totally booked! Large […] pool but no Jacuzzi??? Good part was having tapas during happy hour. Chef came out and was very nice. My recommendation would be to go for tapas but stay some where else. Read more

Genuine Hotels.com guest review

disappointed in a nutshell. I had high hopes because the lobby looked nicely updated and classy, and the employees were professional. However, for the price I paid I was dismayed at the condition of the room. When I first walked in, we were greeted by a tired-looking room with incredibly wrinkled duvets and stained carpet. The bathroom looked like it […] has never been updated, except for a newer shower curtain. The sink was horribly cracked and there was hair in a few places. I requested a quiet room yet was placed next to a stairwell where we heard guests clomping up and down all evening. I did a lot of research on hotels and can't understand how this one had such positive reviews. Overall I just felt ripped-off. At that price, the room should at least be clean. Read more

Genuine Hotels.com guest review

Decent Hotel, older property. Floor (carpet) was damp, rooms were well worn. Beds were comfortable. Parking is very tight and limited.

Genuine Hotels.com guest review

I traveled with my 6 month baby. Cleaniness is a must!!!! I found two in worms when I lifted the bed comforter. The bathroom smelled and the towels were rough!!!! Also the pool smelled too much like chlorine!!! More than it should!!! Dried my skin!!!

Genuine Expedia guest review

Paper thin walls....light sleepers beware!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Converted overpriced motel with nice furnishings but still a cheesy motel. Room was clean though the housekeeper walked in without knocking first. Electric wall heaters with no A/C and no heat in the bathroom. Shower stall with no tub. Another guest charged their meals to my room and the hotel manager told me to take it up with the chef. The chef did […] not return my calls nor did the manager . I had the charges reversed and called in a fraudelant charge with my bank. A real mess. Do not let the frozen smiles and squeaky clean friendliness fool you. Avoid this place. Read more

Genuine Hotels.com guest review

I booked this room for my brother and his gf for their Christmas gift. They sent me confirmation about the reservations and everything seemed fine. My brother's girlfriend called Wednesday (I booked them a stay for Saturday and Sunday) she called just to make sure everything was okay. They then informed her that my brother has already checked out. She […] tells them that's impossible and gave the hotel the confirmation number. Hours later they finally realized that it was another person. I just could not believe that they would not believe us when she had all the information needed. Hours later they then call to say yes you are confirmed. Plus I got the Deluxe King Bed room with the fireplace... deluxe... the room was tiny. Don't fall for it! Read more

Genuine Hotels.com guest review

I have been wanting to stay at this hotel for a while now. I am a youth pastor for a church in San Jose, CA and we have annual retreats so I'm always looking for great hotels. The look and feel of Casa Munoz is great but it was so noisy that my wife and I had a horrible night sleep. We were in a queen bedroom upstairs so maybe a King would be better […] and it could have been where our rooms were located. Also their were pets barking and car alarms going off constantly. I worked at a hotel and we would take each guests car information down and if their alarm went off security quickly took care of it. The security as well as making sure we were safe also help to keep things quite. What surprised me was that we were there on a Tuesday and it was so loud. For this reason alone I wouldn't go back or refer it because everyone needs a good nights sleep. Read more

Genuine Hotels.com guest review

Very noisy, you could hear people talk in the room next door.. not very comfortable beds.

Genuine Expedia guest review

We liked the location but the overpriced fireplace unit needs some TLC.

Genuine Expedia guest review

When I first stepped into the room I was disappointed, simply because I was expecting a lot more for the money I had paid. The building seemed very old and not maintained very well. For example some of the wall was crumbling around one of the electrical plugs and one of the window cranks had broken off. The interior was, quite frankly, like a cheap […] Motel, but with a nicer bed (mattress, comforter, pillows were all higher end). The room was also blasting hot when I arrived and the nob for turning the heater off didn't work. I called the front desk and they promptly sent a maintenance person to disable the heater, but it kind of reinforced the idea for me that I should have saved a few bucks by just going to a cheap motel, since that was kind of what we were getting at Casa Munras. The front desk service was nice and professional, and the lobby area and restaurant also felt like what you'd expect at a 3+ star place. Too bad those feelings didn't extend to the rooms. Read more

Genuine Hotels.com guest review

The hotel room is not as fancy as the webpage of the hotel shows. The rooms are correct, but badly done or maintained (carpet is old and walls/ceilling badly plastered and paint). No frigo/small fridge in the room. In our rooñ the plug came out of the wall in the bathroom Hotel very close to the city center. Reception area and pool are nice but do […] not compensate for the expensive price. The main problem with the hotel that it is too expensive for what you get. Read more

Genuine Expedia guest review

Room was musty, low water pressure and the carpeting and bedding was stained and creepy. Don't let the internet photos fool you.

Genuine Hotels.com guest review

The rooms are very dated....pink tile from the 70s on the walls and ceiling of the bathroom. Lobby and restaruant were updated but not the two rooms I saw.

Genuine Hotels.com guest review

Not what I expected, I guess I just wanted a cleaner more updated room and bath, not impressive at all...

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel had a construction project going on during our stay. It was extremely loud, and it started very early. When we called at 7:30, their solution was earplugs, which did not help with the walls shaking. They should have notified us of the construction before booking the hotel. The room was pretty clean, but it did not make up for the jackhammer […] going off at 7:30 in the morning. The offered us a free breakfast, but that was not anything special (go to Denny's, its cheaper, across the street, and much tastier). Read more

Genuine Hotels.com guest review

Noisy, room was mediocre, location was convenient.

Genuine Hotels.com guest review

This was the most disappointing hotel we've stayed in. The room was unclean - the carpets grubby and bathroom floor tiles dirty. The whole room was in real need of a renovation. Very disappointed - I would have been embarrassed to let out a room in this condition. When we complained, we were offered an identical room, in the same poor condition. Sadly, […] we couldn't wait to leave. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ligging perfect en het personeel buitengewoon vriendelijk en behulpzaam. Je betaald voor een hotel maar uiteindelijk slaap je in een ínn. Dunne muren dus erg gehorig en dat hebben we geweten. Meubilair van de kamers gedateerd en de vloerbedekking smoezelig zeg maar vies. De bedden waren comfortabel. Ik heb voor 2 nachten bijna 400 euro betaald dát was […] het echt niet waard. Ik verblijf vaak in (voornamelijk 4 sterren) hotels dus weet wat er ongeveer te koop is. Ik zou dit hotel NOOIT meer kiezen. Read more

Genuine Hotels.com guest review

Väldigt högt pris i förhållande till kvalitet på rummen. Smala sängar och små rum av motellstandard. Trevlig resaturang på hotellområdet.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review