3.8
out of 5
Good
(872 reviews)
(Neighborhood average
3.7)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
Hotel is much better than some reviews have indicated. Hotel mgmt & staff have paid close attention to reviews & making changes that make a difference.... Have made staff changes & undergone re-training. Staff is superb…all needs satisfied & accommodated. Surroundings & location: phenomenal! Despite older Mad Men 50s retro feel, hotel is nicely updated w remodeled interiors. Room was large, w robes, fridge, coffeemaker, iron/board, hair dryer, fireplace, individ balcony & plenty of room for toiletries. Sink was outside the bathroom but w mirror & plenty of counterspace. No tub, but not unusual for historic/area hotels. Some reviewers must b paying less for smaller rooms in far back building w limited space/less amenities. Theres afterall a difference btwn a standard room & deluxe part/full view room. If u want nice but cheaper room, u will get less for it. Pay a bit more & get what u want w a more deluxe room! This reviewer feels room was great! Restaurant has good food w nice menu variety. But, if big into wine, watch out for the wine list! There may be errors in listings of appellations. New Wine Mngr is working on correcting this. They do also need more quality wine glasses: when booking multiple banquet events, while running a restaurant & bar, they can run out of "good" wine glasses & resort to lower-quality ones with a rim. All "wine snobs" know that makes a big difference to the taste of the wine! But servers are excellent, bend over backwards, even on a very busy night! by Michele CF from Fullerton on 05/06/13
