You’ll be asked to pay the following charges at check in or check out:
Deposit: USD 100 per stay
The charges below are included in the total price displayed:
Air conditioning is available for an extra charge
Housekeeping fees vary based on length of stay and unit size
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 6.95 per day (rates may vary)
WiFi is available in public areas for USD 6.95 per day (rates may vary)
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You’ll be asked to pay the following charges at check in or check out:
Deposit: USD 100 per stay
The charges below are included in the total price displayed:
Air conditioning is available for an extra charge
Housekeeping fees vary based on length of stay and unit size
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 6.95 per day (rates may vary)
WiFi is available in public areas for USD 6.95 per day (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
This guest did not leave a comment.Genuine Hotels.com guest review
"Save your money"
Save your money and go to where they leave the lights on for you. It is a better value for your money. The jet tub leaked water, the dryer door handle came off in my hand, when the sun come up so will you, the blinds are so cheep they do not block any outside light. The big screen TV was blurry because it only received an analog 480dpi. Plus we received […] four phone calls trying to get us to attend a presentation for there time shares. The room was very clean and the towels were nice and soft. Read moreGenuine Hotels.com guest review
Response by The Suites at Fall Creek We strive to ensure our guests experience the best stay possible during their travels. Unfortunately, we fell short of our goal this time in regard to your stay. We sincerely apologize for the maintenance related issues you experienced during your stay. It is never our intention to disappoint. We would like to assure you that all maintenance complaints provided to our front desk are handled swiftly and appropriately by our staff and we will do everything possible, including offering an alternative guestroom, to ensure that the issues are resolved to our guests’ satisfaction. Our flat screen televisions are usually a very popular guestroom amenity. If notified, our maintenance staff would have been more than happy to reset your screen resolution. While many of our guests are interested to find out more about our products and the free gifts that are included for attending a vacation ownership sales presentation, unless you are staying on a promotional trip, you are not required to attend this presentation and need only decline the first time not to receive and further offers. If you would like to give us another chance to make a better impression on you in future; our friendly staffs eagerly awaits to serve you again.
"unexpected"
Our trip was a quickly booked weekend getaway. We could not have been more pleased with everything the hotel had to offer. We will highly recommend The Suites at Fall Creek and will most definitely return.Genuine Hotels.com guest review
Response by The Suites at Fall Creek Thank you very much for your gracious comments. We hope to see you again soon but, in the meantime, we wish you safe travels!
"Nice place."
Everything was excellent concerning our stay except for one item. At night the amount of light that was able to come in the room through the windows past the blinds was a bit excessive. Need curtains to help block the light. Not a deal breaker but could use some improvement. The bed was awesome!Genuine Hotels.com guest review
"WILL NEVER STAY THERE AGAIN"
Walls are paper thin-Heard guests in other rooms banging around all hrs of the night, car doors opening and closing.Not worth the price if you need rest!Genuine Hotels.com guest review
Response by The Suites at Fall Creek We are very sorry for the noise issues you appear to have encountered during your stay with us. We would like to assure you that our team treats any such complaint with all seriousness, as we appreciate how important a good night’s sleep is to our guests. Should you have mentioned this to the reception, they would do their best to help and offer you an alternative accommodation, availability allowing. If you are willing to give us another chance, we are extremely confident that your next stay will be much more enjoyable and even exceed your expectations. We sincerely appreciate your business with us and wish you the best on all your future travels.
"Great place to stay"
Room was very clean and a great value will stay there againGenuine Hotels.com guest review
"Off the beaten path but........."
Our stay was enjoyable despite the cold weather. Great operation, friendly and helpful staff. It is a resort so you will be approached to attend a presentation to try and sell you a time share. The room was great, it had a mini kitchen but the refrigerator did not work. Did hear the neighbors, thin walls?Genuine Hotels.com guest review
"Perfect location for relaxing!!!"
We loved it, this is the 3rd time I have stayed at The Suites at Fall. My husband on the other hand, this was his 1st time satying and he had no idea. He loved it, said it was very nice!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Quiet but was a time share didnt like front desk calling room asking to take tour after telling them no on check inGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Extremely Dissatified"
First of all, check in resulted in us having to travel down a road through a trailer park to get to our "romantic getaway" room. Once we entered the room, we sat on the bed. It creaked badly and was of little comfort. The sheets were put on wrong on the bed resulting in half the mattress being revealed. I went to check out the bathroom and discovered […] the toilet had not been cleaned fully. There were still skid marks in the bottom from the previous guest. The shower was rusted and the water hit you so hard it hurt. They have clearly not invested in new showers or shower heads since the place opened. The towels were worn and old. Also, the couch had a red stain on it that had not been removed. The windows only had blinds and no courtains. There was no way to block the sunlight coming in during the morning. Check out time was at 10am or you get a $250.00 fine, which they had already deducted from my credit card upon check in. But trust me, I was happy to get out of there. Especially as the scenic beauty driving out was a trailer park. I recommend that you NEVER stay here. Go with the Hilton for the same price! You will have a much better stay in Branson. Read moreGenuine Hotels.com guest review
Response by The Suites at Fall Creek Thank you for taking the time to submit your review. We sincerely apologize that your stay with us did not measure up to your expectations. We always strive to deliver exceptional hospitality and offer good quality accommodation to each of our guests who stay with us, and it is very concerning to us that we did not meet these expectations. The trailer park you are referring to is actually part of several other developments located between our clubhouse and our units. Since these developments are not owned or managed by Diamond Resorts, there is nothing we can do to change this view. We regret hearing that this view negatively affected your feelings about our resort. The fine you refer to is actually $150.00. There is a mandatory $250.00 deposit for incidentals that is collected at check in, but refunded a few days after check out, once it has been determined that no damage or theft has occurred in your unit. Upon request, our front desk can grant a complimentary late check out for 12pm, if occupancy allows. It is very concerning to read that you your room was not prepared to meet your expectations. This will be dealt with appropriately with our Housekeeping staff. Our front desk and maintenance staff can handle many concerns in regard to your room when notified. The shower heads you mention are brand new and are part of the upgraded Diamond brand. We have had comments from some that the powerful stream can be painful. When requested, we are more than happy to switch the heads back to the old style. We hope you are willing to give us a second chance and stay at our resort again, as we are very confident that you will be pleasantly surprised at the improvements that have been made since your last stay. Your business with us is sincerely appreciated and we wish you the best on all your future travels.
"Nice quiet getaway"
We enjoyed our stay here. We would come back.Genuine Hotels.com guest review
"Had a great weekend"
They only had one room left when we arrived..... Had a good weekend. Too hot but we enjoyed the stay anywayGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"close to all must see sights"
for the money can't beat it.2nd time too stay enjoyed both.Genuine Hotels.com guest review
"Nice location but could be better."
Room was nice but due to the lighting up of the outside of the building, our room to bright after sun went down - improvement would be to have darkout curtains or shades on the units. Lots of extras if you plan on spending all your time at the hotel (tennis courts, mini-golf, pool) but we weren't there for those items. We did make one trip to the hot […] tub area and found neither one was 100% working. Couldn't get jets to turn on either tub and one was really low on water and water was luke warm. Overall, nice place and good stay but they could improve on the maintenance of a few items. Read moreGenuine Hotels.com guest review
"away from main street"
We could not get checked in until after 4 p.m., and part of the area where we wanted to relax was the inside pool, and it was under construction. The carpet needed vacuuming, and the floor molding needed dusting.Genuine Hotels.com guest review
"Nice place for families"
My husband and I enjoyed our stay here, but I think it's more of a family place than a "romantic get away". Staff varied between very friendly to not attentive (the latter found mostly in the area where you check out movies and towels and check into fitness area). There was an attempted sales pitch for the time share element, but they were not overly […] pushy and respected our choice to skip out on that. There were a number of lights burned out in our room so lighting was not great, but not a huge deal for the type of stay we were looking for. Read moreGenuine Hotels.com guest review
"Beautiful Area"
Although the accommodations were quite nice, the walls were paper thin. We slept with the fan above the stove on all four nights due to the loud neighbors and baby crying in the room next to us. Due to the lights on the walkway, it was like daylight in the room, all night also. I was also surprised that there was no housekeeping service, and that only […] one pot of coffee was provided. Other than these things,the staff was friendly, the bed was comfortable, the rates were great, and everything was very clean. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hide away or shopping exp."
My wife and I have stayed a few times now and enjoy the closeness of the shopping and dining. Or if we want a nite of sitting out in the screened in porch thats great as well.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great stay minus the sales pitch"
We found our place to stay in Branson! The room was great, staff at the front desk were ploite and helpful, plenty of ammenities to keep you busy. Now the not so good. As we arrived we were told to go to the desk to the left of the front desk where we would get a coupon book where we were pitched to sit in at a timeshare seminar. We declined but then […] we were called in our room later that night for them just to make sure we did not want to come. Other than that it was a great weekend and if you can look through some minor annoying sale pitches it is a great place! Read moreGenuine Hotels.com guest review
"Good hotel"
This was meant for a 35 year anniversary for my parents, and I requested a king.. They gave 2 queens. Not that thrilled with the hotel.Genuine Hotels.com guest review
Response by The Suites at Fall Creek Thank you for your feedback. We apologize that we were not able to accommodate your request for a unit with a king size bed for your parents. Our front desk tries their best to fulfill our guests' requests for a particular bed configuration, however, due to availability, we may not be able to accommodate every single request to our guests' satisfaction. We hope that this experience does not deter you or your parents from visiting our resort again in the future.
"Convenient to sites"
Overall the stay was good, but the stain not of our doing on the throw down was disappointing. The hotel did quickly send someone to put a new one on the bed and fixed the leaky faucet.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This is Our second stay at this hotel. It is clean and has kitchenette. we stayed 4 nights. they don't do anything to the room while you are booked there. It is great value for the price,we are able to have breakfast in the room. The big drawbacks are the walls are paper thin...and the lights outside are on all night with no drapes,just mini blinds..so […] it is daylight in the room all night. Read moreGenuine Hotels.com guest review
"Nice place"
We stay at this place and we love it! But this time we stayed inthe condos by the tennis court and the walls are very thin you can hear everything in the next rooms. I didnt notice that when we stayed by the river plus the bedroom was shaded good. I will probably come backGenuine Hotels.com guest review
"Trip to Branson"
Lots of fun stuff to do, right on the property.Genuine Hotels.com guest review
Staff was very friendly, enjoyed the indoor pool and the room was very niceGenuine Hotels.com guest review
"the suites at fall creek"
this was really nice in the off season me and my wife had a wonderful and peaceful timeGenuine Hotels.com guest review
"We love this place"
I stayed here over the weekend with my husband. We go to Branson about 4 to 5 times a year, and this is our favorite place to stay by far. I would highly recommend it to anyone. The only thing I don't like is that there is no continental breakfast...but its definitely worth having to buy your own breakfast. We will probably stay here from now on. LOVE […] LOVE LOVE it! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Paper thin walls"
Great location upgrade to spacious 1 bedroom studio is too small. No sound insulatuon like your neighbors are in the same room with you.Genuine Hotels.com guest review
"Pleasant stay!!!"
The stay was very comfortable and worth the price. There are lot of activities to do in the hotel area itself. we rented DVDs from the front desk . The room has flat tv with dvd player. In addition there are lot of things to do like table tennis, swimming,Jacuzzi etc.Genuine Hotels.com guest review
"Fall creek suites the place to be"
I had a great experience . I loved staying hereGenuine Hotels.com guest review
"Very good"
Our stay was very comfortable at this hotel . Only thing missing was breakfast/cafeteria.Genuine Hotels.com guest review
Outside lights remained on all night, no curtains and very hard to sleep. The shower had a very small faucet, there was no pressure very little water came out fo a shower. The closet door hung up and was hard to get it closed. Resort was not updated and run down. Not at all worth the price they charge during season.Genuine Hotels.com guest review
"The Suites at Fall Creek"
The Room had stains in it, hairs in the barthroom, and shower rod was broken. The walls are thin. You can hear what other people in other rooms are saying. No maid, service no internet, no breakfest. Does not look like it was pictured. Beware of 200 dollar late check out fee. Cannot check in until 4pm and have to be checked out by 10am. Had to drive […] around 1/2 mile to get to pool. Read moreGenuine Hotels.com guest review
"The Suites at Falls Creek"
Check in was terrible. We got there at 3:15PM and was told our room was not ready and check in was 4PM, however others in front of me got their keys? So I came back at 4PM and was told it was still not ready, so I asked for the Manager and he said the room was ready, so it appears the right hand didn' know what the left hand was doing. The room was […] clean, and the bed was very comfortable. It was a convenient location. However they did not come in and clean the room on Saturday while we were out, which I thought was strange. We ended up leaving Saturday night. I probably would not recommend this hotel because of the experience I had. Read moreGenuine Hotels.com guest review
"Suites at Fall Creek in Branson"
Room was it ready at 4 when given the key Walls are paper thin. Very noisy.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Facility & location was wonderful ! Were convenient to Branson shows & close to Silver Dollar City. We were very pleased with the accommodations. The down side was no free internet. We found that inconvenient not being able to access show & restaurant information . I felt the $7 per day charge to have internet connection in our room was excessive.Genuine Hotels.com guest review
"Vacation stay for sure!!!"
Great place to stay. We would stay there again!!! Very roomy and clean. Beautiful river behind the condo!!Genuine Hotels.com guest review
After making a hundred dollar deposit, the desk attendant had quite the attitude and I got the feeling she could have cared less if we were there or not. Got a hard time about the liscense plate even after having paid for the room, a deposit with a cc on file. The room was nice but heard all the noises from others, ice machine from downstairs.Genuine Hotels.com guest review
Response by The Suites at Fall Creek We apologize for the negative experience you had with one of our front desk agents. Feedback like this is important to ensure that we have a friendly front desk team, ready and willing to assist. Your comments have been reported to our Front Desk Manager for coaching and review. We have since eliminated the requirement to give a license plate number at check in. Now we just give them a parking pass for our guest’s convenience. Thank you for taking the time to share your experience!
"Suites at Fall Creek"
Fabulous place to stay - had a studio room and was very pleased - great deal for the price!! Will stay there every time I head to Branson!!Genuine Hotels.com guest review
"Great place"
Quite and relaxing! We liked that it was off the strip but only a short driving distance away. We loved our room and will stay there in the future.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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