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Location.
Situated in Springfield, Hotel 304 West is close to Echo Lake Country Club, Baltusrol Golf Club, and Visual Arts Center of New Jersey. Also nearby are Cora Hartshorn Arboretum and Bird Sanctuary and Galloping Hill Golf Course.
Hotel Features.
This business-friendly hotel offers a restaurant and a bar/lounge. On weekdays guests are served a complimentary breakfast. Complimentary wireless Internet access is available in public areas and a computer station is located on site. Business amenities at this 3-star property include a 24-hour business center, limo/town car service, and secretarial services. Additional amenities include a fitness facility, room service (during limited hours), and dry cleaning/laundry services. Complimentary self parking is available onsite for guests. The property has designated areas for smoking.
Guestrooms.
The 187 air-conditioned guestrooms at Hotel 304 West include coffee/tea makers and complimentary weekday newspapers. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with premium cable channels, video-game consoles, and pay movies. All accommodations provide desks and multi-line phones with voice mail; free local calls are offered (restrictions may apply). Additional amenities include hair dryers and irons/ironing boards.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A complimentary continental breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Emeralds Irish Pub - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Ehhh"
Ehhh. Overpriced for what you get. Note to owners: time to invest on some makeover moves. Dated. Dated worries me about what I might find in a room. I don't want to feel that way when I am spending my money on a room. Granted, we spent the night, we slept, we left. No "eww" surprises but if I have to wonder.... don't make me wonder. Is it me? Dated […] makes me uncomfortable because I am left waiting for the other shoe to drop. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"OK for a night!"
No hot water in several of the rooms, had to switch to another room. Heard from several other guest the same complaints, No Refigerator, No microwave.Genuine Expedia guest review
Rude housekeepers. Don't plan on sleeping in!Genuine Hotels.com guest review
"great hotel for everyone"
Nikki at the frront desk is very freindly, likes to joke wish is a good thing. We all need that at this time.Genuine Expedia guest review
"Not going back"
The hotel was OK for the money (cheap) but there were a lot of problems. 1) I couldn't get hot water in the bathroom sink until I figured out that the handle had to be pushed to the "cold" side to get hot water. (The staff were completely unhelpful when I asked about this.) 2) There is a bar downstairs with very loud music until 2 a.m. that can be heard […] in our room. 3) When I asked the hotel to call us a taxi to go to the airport, we got an unmarked car that charged us 50% more than it cost to get from the airport. I think the driver was a friend or relative of the hotel owner. 4) Breakfast is free but worth every penny. Read moreGenuine Hotels.com guest review
"Thanksgiving visit to relatives"
The shower in the room was broken and thus couldn't shower.Genuine Hotels.com guest review
"Hotel 304"
Old hotel, needs updating and general maintainence issues, ex, mirror in BR chipped, bed skirt wrinkled, not well pressed. No extra towels or blanket in room. Saw a bug in lobby. Housekeeper only did up one bed, like she left half the room uncleaned. Wonder if her shift was up and she just left. Staff mostly was very friendly and polite. Ate dinner […] in restaurant, food was mediocre. Service was very good. Read moreGenuine Expedia guest review
"DISGUSTING!!!"
Unfortunately, all the clean, decent hotels were booked due to Hurricane Sandy. This old, old former Holiday Inn hasn't been updated in 30 years, and hasn't had housekeeping in at least 5 years. There is no housekeeping! The t.v. never worked. You would not walk around in your socks or bare feet...shoes everywhere except the bathtub. I couldn't wait […] to go home. Only laying in mud in the cold would have been worse. DO NOT STAY HERE UNDER ANY CIRCUMSTANCES!!! Read moreGenuine Hotels.com guest review
I was not very pleased. I thought it was over priced for what I received. Elevator out of order. Hall carpet was not clean or vacuumed. Room carpet not vacuumed. Plaster damaged in my room, Had to run water a very long time before getting hot water. The front desk persons were very helpful and professional. They were the positive in my stay. I don't […] think I would recommend this hotel or stay there again. Read moreGenuine Hotels.com guest review
"Not happy.."
Don't even have a small bottle of lotion in the room, which hotel don't have that ?....Genuine Hotels.com guest review
one night was enough. Hotel is not of the same quality as whwn it was a Holiday Inn.Genuine Hotels.com guest review
"Good Bang for Buck"
I enjoyed my stay. I booked via hotels.com and then stayed a second night via booking through the hotel. Both bookings were seamless and easy! There was a wedding reception going on the second night, however, the noise, crowd was very contained and did not disturb operations within the hotel. Would stay here again.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"was very disappointed"
Hotel was so dirty.When I got it there was no one at front dest had to wait for 15 minutes for some one to help me....Genuine Hotels.com guest review
"Short stop in Summit"
My wife and I only stayed over one night for an early morning hospital visit the following day. We did celebrate my Birthday though, and the restaurant and bar served the purpose well! Location on Rt 28 has access to lots of stores. Hotel could probably do with a little "facelift", but was clean.Genuine Hotels.com guest review
The employees were great. The hotel itself need many upgrades. The maintance guy tried his best to fix the TV end up changing rooms.. The TV had limited channels. The room door locks were not secure...Genuine Hotels.com guest review
"very dirty"
Very dirty. I wouldn't walk bare foot on the carpetGenuine Expedia guest review
"Tired property"
This location is in dire need of a renovation.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Your room may be over the bar with live band"
My room was right over the bar and a live band played all night. Very disturbing.Genuine Expedia guest review
"Horrible"
Had an employee fly in and stay there for one week. First night, her toilet overflowed and all of her clothes and luggage were ruined. Toilet smelled. View outside of window you can see all the trash on top of the roof, NOT ATTRACTIVE AT ALL. Pet friendly hotel so dog shedding everywhere even during the breakfast. Had to move hotel room since the first […] room was being fixed. Then second room the blow dryer broke, instead of bringing a new one was let back into old room to use that blow dryer where the room still smelled like MOLD and carpet wet. Maintenance man brought fresh towels to breakfast area saying just snaked your toilet here are fresh towels. Unacceptable! During breakfast that was just inappropriate and embarrassing. Read moreGenuine Hotels.com guest review
"worst hotel experience"
This hotel needs to be shut down and remodeled, it is in bad shape.Genuine Hotels.com guest review
"This hotel is going down big time!"
I stayed at this hotel at least 5 times over the last 3 years. It used to be a holiday inn but not anymore, I guess they were not fulfilling their standard. In brief: hotel is poorly maintained, falling apart. I saw the police came in twice in 3 days, one time I saw a guy handcuffed escorted by the cops. The breakfast is just awful. Only positive thing […] is the restaurant / bar adjacent who serves really good food. Read moreGenuine Hotels.com guest review
"Not New but OK"
This hotel was older and showed a little wear and tear. But it was clean and comfortable. lt wasn't the classiest place but for the price, compared to our other options in the area, it was worth it.Genuine Hotels.com guest review
"Staff is great, but badly needs renovation"
I stayed here for about a week waiting for a rental to start. The staff was always extremely friendly and helpful, but the hotel is badly in need of a renovation. There is evidence of water damage in many places, doors coming apart, doors that barely latch, badly functioning shower heads, etc, etc. It was livable to be sure and the price was lower than […] surrounding hotels, but there's a reason. Read moreGenuine Hotels.com guest review
"The room"
Wnen i got to my room the card lock and door was broken .I finnally got in and the bathroom was clean but sink and shower was a falling apart just like thew door. By the window looks like mold or something. At least the bed was goodGenuine Hotels.com guest review
"3 stars is a joke"
Room was falling apart. Non-smoking room with a remote control that cigarettes were put out on. Run the shower for 10 mins and the warmest it gets is extremely cold. Run the sink for 10 mins it barely sort of reaches lukewarm, kinda at best. I'm never stating here again and would def not recommend it to anyoneGenuine Hotels.com guest review
"Run Down!"
Run down is all we could say everywhere we looked were issues & problems. Mold on ceilings, wallpaper coming off, dirty walls, horrible breakfast, pool was dirty with paint chips on the bottom (not vaccumed). Matress needs replacing. No hand towels used by the hotel, you only get bath & wash cloths. We went to the lounge instead of the pool. Band started […] 2 hours late! NEVER again will we stay there. Read moreGenuine Expedia guest review
"Hotel 304 West"
The bed was comfy. The Tv channels were limited. No one bothered me. The hotel was close to where I needed to be.Genuine Hotels.com guest review
"Awful"
This guest did not leave a comment.Genuine Hotels.com guest review
"Eh."
Good for the price and the need. I just needed a place to sleep one night. It was near where I needed to be the next day.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"review"
the carpet floor was dirty. the bed was nicely turned down but a black streak was on the sheet. a jack was pulled out of the wall.Genuine Expedia guest review
"OK for 1 night"
bed comfortable and clean the same for bathroom , carpet needed vacuuming card access lock for room was not working properly had a lot of trouble getting in roomGenuine Expedia guest review
"only consider if the price is low."
the room is just ok. the cab they called for me is really expensive but it is a nice car.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"comfy stay"
My stay here was a comfy and quiet. There was no complaints except for the false advertisement of TV channels that they say they supposedly have. This is an old Holiday Inn so you could tell the wall paper in the rooms and the lobby of the hotel was never done over. The bed was comfy and there is a restaurant located in the hotel for your convenience. […] Overrall this hotel needs to improve on appearance. Read moreGenuine Hotels.com guest review
"Former Holiday Inn"
This is a good location for where we needed to be that weekend, but upon entry this smoke-free property appeared to have just hosted a Virginia Slims smoke-off. Nasty smoke smells everywhere. Ice machines were not functioning on 3rd and 4th floors. There was a dog in the neighboring room (who knew!). And the attempt at breakfast was failed since the […] eggs and potatos in the "buffet" were cold because someone tried to use one sterno to heat both pans. Pleasant-enough staff, but this tired facility needs a serious facelift to compete with the chains. Sorry. Read moreGenuine Hotels.com guest review
"Not Enough!!!!"
there was no microwave or refrigarators available for the rooms. They gave only two washclothes and two towels for each room. Need at least four washclothes and four towels. refrigarators especially for people with medication.Genuine Expedia guest review
"Room"
My room had a noisy AC system, wich was missing some buttons. Some of the controls were just rusty pieces of metal, rough to the touch. The bathroom was poorly presented, it needs a serious upgrade, and the tub showed signs of having been fixed and sealed at the joints by a non professional unexperienced worker. Window: the view was nonexistent, it […] was obstructed by a fence and some bulky equipment. The room door looked old and in need of painting. I will not reccommend this hotel. Read moreGenuine Hotels.com guest review
"A nice surprise"
Clean, comfortable, and remarkably quiet for being right on Route 22. Continental breakfast assisted by helpful staff. Only negative was the stench of cigarette smoke, presumably from attached bar/pub, in the hotel's lobby.Genuine Hotels.com guest review
"ok in a pinch"
Needed a place to stay, our house lost power and heat due to storm. High road noise from rt 22. Needs updating. But did have heat and power.Genuine Expedia guest review
"Hotel 304 West, highway 22 west"
It was not stated to me that a fax confirmation on paper had to be received before the hotel could process the room to you. Even if you had a confirmation number with an email confirming the room was booked and charged to your room- the hotel had to receive a paper confirmation via fax. There was a whole line of persons who stood in line with the same […] problem. After 2 plus hours of getting the room the heater in the room did not work and the janitor or maintenance person could not fix it. The hotel stated there was nothing they could do about. So my family and i slept in our coats clothes, with blankets to keep us warm. WORSE NIGH EVER IN A HOTEL NOT. Not even an incentive given for the cold room and long wait. However, for the desperate situation we were in -it served its purpose and that was being out of the storm. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Cozy!"
Slept like a rock, beds were comfy, the heat worked good and the overall rooms were clean. The only problem was the bath tubs were a little dirty with mold in the grout and the there wasn't any hot water when I showered in the morning. Hopefully, they will fix that issue down the line.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pretty good"
We stayed here after finding that EVERY hotel in the Newark area (20 mi radius) was booked with the exception of here. Before booking this room, I read many negative reviews and was expecting a hole of a hotel but it was MUCH better than I anticipated. There is a bar/restaurant downstairs which I found convenient since we knew nothing about the area […] but could see how it's a nuisance to some. The room was nothing extravagant but clean and good enough for one night's stay -- not sure I would have been happy here for more than maybe 2 nights. The front desk staff was friendly. No major complaints. For all those considering this hotel, don't be scared off by the negative reviews. For the price and if you find yourself in a situation similar to ours w/few to no other options, it's not a bad choice. Read moreGenuine Hotels.com guest review
Breakfast is included but is all carbohydrates.....unappetizinglGenuine Hotels.com guest review
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