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Location.
Dulles International Airport is just two miles from this Northern Virginia hotel. Dulles Town Center is five miles away.
Hotel Features.
HYATT house Sterling/Dulles Airport-North provides complimentary scheduled airport transportation. Guests can fuel up for the day with a complimentary buffet breakfast featuring made-to-order omelets. Other highlights include a Starbucks coffee bar, a lounge, business and fitness centers, a seasonal outdoor pool, and a patio with a fire pit. Complimentary wireless/wired Internet access is available throughout the hotel. Pets are welcome.
Guestrooms.
Smoke-free guestrooms feature 32-inch flat-panel TVs with high-definition channels and expanded cable. Clock radios come with MP3 docking stations and soothing sound machines. Coffeemakers brew Starbucks coffee. Beds are layered with premium linens. Bathrooms offer waffle-weave robes, spa-style showers, and designer bath products.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
A complimentary buffet breakfast with an omelet bar is provided each morning.
Lobby Bar and Lounge - Serving wine and beer. Menu also includes freshly baked pizzas and appetizers.
The recreational activities listed below are available either on site or near this Washington, DC-area hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Good for DIA convenience"
The lobby area is nicely done but the rest of the hotel is outfitted in lower quality furnishing and finishes. Our room was dirty in places and the HVAC unit was really loud. It is located right by the bed and disturbed our sleep when on during the night.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very nice rooms, awful service."
Upon arriving the hotels system was down so I waited 15 mins only to not get a key and had to be let in by room service, when I returned from dinner, I had to again wait to be let into my room. The next day when returning, the front desk had checked me into a different room in their system, so when again I asked to be let into my room, or to get a key, […] she insisted my things were in a different room..... Not believing me, she made me a room key for the wrong room and insisted I go check to see if my things were in there. Finally, she followed me to the room I told her I slept in and then when seeing my things she apologized " for not believing me". Very unprofessional and inconvenient. Room was very nice and clean. Read moreGenuine Hotels.com guest review
"view of the air-conditioning units on the roof"
No help with luggage. Room was very small. The window looked on to the air-conditioning units and rooflights stayed on all night. Shampoo was terrible. I would not stay there again. They do have a restaurant although I didn't try it.Genuine Hotels.com guest review
"New experience"
We have been staying at this hotel for a while now when it was called The Sierra and always got wonderful spacious rooms with everything we would need but this time we got a small room with the worst view looking on top of another roof on 2nd floor.Genuine Hotels.com guest review
"Good value and very close to Dulles Airport"
We stayed one night because of travel plans. Overall the hotel was fine, well priced and among the closest to the airport. Best points: free wifi, free airport shuttle, laundry room, and the hotel bar/restaurant food was decent and reasonably priced. Worst points: there are never enough power outlets in the room for the number of devices we travel with, […] and the AC unit was quite noisy when it cycled on. Breakfast is included, which is great; whether they should rely so heavily on disposable plates, plastic utensils etc. is another story. Read moreGenuine Hotels.com guest review
"Nicely decorated hotel"
Hotel is nicely decorated but does not have on demand movies.Genuine Hotels.com guest review
"2nd time stay"
very disapointed for the 2nd stay. our room had no microwave, refrigerator and bathropes. Breakfast was not that good. I'll not stay here again!Genuine Hotels.com guest review
"Hotel Sierra"
I had a two day stay. I left out at 11:30 a.m. and returned at 4:30 p.m. to find the room in the same condition as I left it. I called to find out why my room was not serviced and did not receive a satisfactory explanation. The heat was hard to adjust, it was either too hot or too cold and no in between. I could not sleep well due to the up and down […] temperature. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Sierra Washington/Dulles"
Overall it was fine, I do not eat breakfast, but my husband said it was the best "free" breakfast he had ever seen. Check in was a little slow, only one person checking in, we arrived a bit after seven pm. Room and bathroom clean, except there was a dirty tissue on the floor, kinda under the bed. Also there were only two of each linen in the bath room, […] which was o.k., since we were only two but that meant we had to use the same bath linens in the morning that we used the previous night. I would stay there again. Read moreGenuine Hotels.com guest review
"The hotel sierra near dulles airport"
This was my first stay at this hotel... When I arrived, and entered my room, I noticed there wasn't a microwave or mini refr, which was something I requested when I booked the room. The front desk clerk made the exception and provided me with a room that had what I requested. Once entering that room, my partner and I noticed that there bed linen had […] not been changed (hair all over the sheets). I brought the concern the the front desk clerk, who once again provide my partner and I with another room. This room was perfect...clean linen and bathroom. I will say that although my partner and I had a rocky experience with the hotel in the beginning... The friendly staff resolved each concern quickly. Mistakes do happen, but how one reacts to them is what makes the difference. Read moreGenuine Hotels.com guest review
"hotel sierra in herndon, va"
Hotel staff could be more friendly.Genuine Hotels.com guest review
"not impressed"
Shuttle bus from Dulles airport: We called the hotel for the shuttle bus to take us to the hotel. We were told the bus would be there for us in 10 minutes. We waited outside in the scorching heat until it arrived one hour and 15 minutes later. We made 5 calls in between only to be tolld to hold the line indefinitely. There was only one meaningful reply […] for the 5 calls we made in between. We had children and was difficult for them. The hotel did not have ironed pillow cases. The rest of the stay was fine Read moreGenuine Expedia guest review
"Professionalism"
My family and I had the worst experience with customer service upon check in. My husband spend several hours on the phone in the middle of the night trying to contact management that was not available due to the lack of professionalism the front desk clerk/night auditor showed after putting us in the wrong room despite our reservation. After contacting […] management 2 days later we were refunded our entire room rate. Read moreGenuine Hotels.com guest review
"Rent a car if you stay here"
The hotel itself is very nice. It has an outdoor pool, basketball court and tennis court. There is a bar, restaurant and small convenience store located downstairs. The rooms are set up like studio apartments. Even though it's one room, it has a separate sleeping area, living area and kitchen area. The decor is very modern. The bedroom and living room […] areas are quite stylish. The kitchen is well appointed with full size fridge, microwave, sink, dishwasher and stove-top. A full set of dishes, utensils, paper towels, dish towel, dishwasher detergent, etc is included. Flat screen TVs and Ipod clock radios are also in the rooms. The biggest knock on this hotel is the location. Aside from the airport, the hotel isn't close to any destinations. A car rental is highly recommended. Read moreGenuine Hotels.com guest review
"Attention aux Navettes vers l'hôtel!"
Attente longue à l'aéroport pour avoir une navette de l'hôtel. Il faut apparemment les appeler pour que ça aille plus vite...Une navette d'un autre hôtel Hyatt m'a d'abord pris en charge et m'a emmené vers le mauvais hôtel ...L'hôtel Hyatt sterling n'a pas aidé pour venir me rechercher, j'ai dû repartir à l'aéroport pour reprendre une autre navette. […] Temps total : 1h30 pour rejoindre le bon hôtel. La chambre était très spacieuse quoique pas totalement propre. Je ne pense pas y retourner... Read moreGenuine Hotels.com guest review
"ホテル自体はおすすめですが、フロントの方の態度がきになりました"
家族４人で２部屋、宿泊致しましたが，別々の階だったので、一緒の階に希望したところ断られました。今までのホテルはそのようなことがなかったんですが、このホテルだけが、うまくいかなかったのが、残念でした。部屋と朝食はいうことなしです。Genuine Expedia guest review
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